My go-to place for my framing needs! With the helpful website, I am able to upload my art and try it with different frames, and the customer service stands behind every purchase - when I have had an o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I kept getting a tech error that kept saying my billing address couldn't be verified. my billing address is a PO Box. I ended up having to call your customer service and spend a great deal of Time onl... Mehr ansehen
The shipping charge was outrageous and the instruction sheet was poorly designed. Please realize that not all of your customers have assembled a frame before.
Frame is perfect for the artwork. It looks beautiful! I The pkging was great. Highly recommend. In fact I will be ordering another one as soon as I measure the artwork!
Unternehmensdetails
Über pictureframes.com
Vom Unternehmen geschrieben
Pictureframes.com offers printing and custom framing for consumers, professionals, and small businesses seeking quality custom printing and framing services. At pictureframes.com, we believe that every memory deserves to be showcased in a way that reflects its unique beauty and significance. Specializing in custom picture frames, we take pride in offering an extensive selection of high-quality frames designed to fit any style and décor. Each frame is handmade to order, ensuring that your vision comes to life with the utmost attention to detail.
In addition to our framing services, we offer a comprehensive range of printing options, including high-quality prints on paper, canvas, wood, and metal. Whether you’re looking to transform a cherished family photo or a stunning piece of artwork, our state-of-the-art printing technology guarantees vibrant colors and exceptional clarity, allowing your images to shine in any format. We understand that the right frame can elevate your prints to a whole new level. That’s why we provide a diverse array of colors for mats and frames, enabling you to create a cohesive look that perfectly complements your space. Our team is dedicated to guiding you through the selection process, ensuring that your final presentation is not only beautiful but also uniquely yours. Customer satisfaction is at the heart of our business. We take the time to understand your needs and preferences, helping you craft the ideal combination of print and frame to enhance your cherished memories. Experience the joy of beautifully framed art and printed memories with pictureframes.com, where quality, selection, and personalized service come together to create the perfect presentation for your most treasured moments.Kontaktinformationen
Vereinigte Staaten
- (800) 332-8884
- customercare@pictureframes.com
- pictureframes.com
Bittet Kunden um Bewertungen
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Didnt meet the price
Frames are fine but if you order multiple the brackets come installed at different heights, meaning if you plan on hanging them beside each other you're going to have to some math or re install the hardware yourself. Very annoying for a 300 dollar product
Easy to order
Easy to order. (Website is user-friendly.)
Dependable service. Well-packaged products.
Consistent high quality
I did need assistance with the depth of…
I did need assistance with the depth of frame to be flush with the painting that was 3/4” depth. Cheri (?) from Canada assisted me and assured me that my painting w/frame would match a previous ly purchased frame. I haven’t received the frame yet but I trust her knowledge.
I do wish Picture Frames would stamp the back with the # of the frame for the consumer.
Thanks
Tho thumbs enthusiastically UP
I’ve ordered twice frames complete with the photos and they did a lovely job., when was a poor quality picture OF a a picture .. an old Olan mills photograph of myself and 2 sibs as children which I had been years lost and of great sentimental value, blown up quite large and framed. They did an excellent job, keeping the quality of the picture as good as it could possibly be. My mom cried. And it was good.
Inexpensive frames, but bad quality printing (blurry photos even when using high resolution images)
Cheap frames/prints compared to other places, good shipping/turnaround time, but the prints themselves are very low quality. Printed out professional wedding photos and the size wasn’t large at all, but they are pretty blurry. Will keep the frame but have to find somewhere else to print.
our frame got lost in shipping
Not at all happy.
I spent over $80 including shipping for a 16x16 floating frame. 3 of the corners were okay (not great), one visible outside corner was not flush. The paint job was uneven, and they did not use decent quality wood. Extremely disappointed in quality for the price. I could have gotten the same frame in a custom frame shop for $40 more of exceptional quality (which I will do next time).
Very convenient and well priced
Very convenient and well priced. Customer service responded very quickly when I emailed, over a weekend, that the order I had just placed needed to be adjusted. I am on the west coast. They responded first thing Monday morning and told me how to correct the situation (cancel and reorder with new measurements).
Ordering is simple...less stress
The shopping experience was easy, very intuitive website that makes custom ordering simple.
I had sent a question re: my framing process via their web contact form, not sure they received it.
website and service perfect.
website and service perfect.
For first time ever, metal sections of frames at cut edges where sharp and rough--seems like blade not sharp enough?
‘WaileaReflections’ premium giclee In a Custom frame
The resulting product was perfectly colored and textured with a perfect
Fit in a frame that met my clients needs. Diane Appler dot com.
Picture frame's acrylic glass arrived…
Picture frame's acrylic glass arrived broken. It was shipped inappropriately and on a semi truck which could not access my street.
18239933 arrived broken.
Correcting ordering mistake
When I realized I had ordered a frame in the wrong size I contacted pictureframes.com and they immediately cancelled my order no questions asked. I then ordered a frame in the correct dimensions.
Perfect molding!
I was extremely pleased with the frame
I was extremely pleased with the frame, the customer service was amazing, and the turnaround time was unbelievable! I will definitely use this company again.
Very happy with result but you…
Very happy with result but you initially sent wrong picture and was a hassle getting straightened out!
Poor build quality, 'Wood' is fiberboard plus plastic wrapper
Quick delivery, and the customer service was strong when I had questions before ordering, but quality for the frames is really not great. Some big gaps at the frame corners, plexi on one frame was cut smaller than the actual frame opening (they are replacing that, but it will be too late). Mat core not a solid color (angled cut of the mat reveals an off-white interior), and black 'wood' frame (website says 'often made from oak, walnut, maple, or pine') is just fiberboard with a black plastic wrapper around it. The frames also just showed up with a whole lot of plexi sawdust all over them; maybe that's just the way it works, but it seemed indicative of the low level of care generally. Lastly, I am embarrassed to admit i was fooled by the appearance of a big sale; their 'regular' price seems like it's just something they put up there to make it seem like there's time pressure to get a special deal, when in actuality everything is almost always 'on sale'.
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