Piddle Patch Bewertungen 

409
TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This is a truly amazing product . I am a first time puppy Mum and really wanted to avoid the “puppy pad”. I think awful for environment and also I think would be so difficult trying to then tr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent product! We’ve had such a great experience with Piddle Patch! Living in a flat, it has made toilet training our puppy so much easier, especially while he’s still waiting to be fully vaccin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing product and customer service. I would not be able to have a puppy in a small apartment in central London if it wasn't for piddle patch. Every time I travel they were super flexible with adjust... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Unfortunately, even when following the misting instructions, the grass died within three days! The puppy also wanted to chew the metal tray, which got really hot in the sun - a big waste of money for... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

The UK's First and only soil-free, real grass dog toilet for house-training puppies and apartment dwelling dogs.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

409 Bewertungen

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4,4

Alle Bewertungen

(409)

41 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Zero stars

Zero stars. Ordered and dpd failed to even ring my doorbell and said they missed me despite being in. As advised by Piddlepatch, I downloaded the app, had a safe place designated, neighbours and a local pick up detailed. Day 2 dpd failed to deliver again, even though I was in. Didnt' follow any of the inapp info. My doorbell was not even rung again. Piddlepatch don't seem bothered that dpd havent delivered and its okay for people to sit around waiting for deliveries day after day. Terrible customer service from dpd and Piddlepatch. A shame as it seemed such a good product but DPD are generally terrible.

5. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I live in a flat with an outdoor area…

I live in a flat with an outdoor area but no grass.since I started using piddle patch my dog has been able to do a last visit to relive her self before bed time.she loves using it and I wouldn't use any thing else for her now.

27. Februar 2026
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Derek,

We are so happy to hear how much your dog loves their Piddle Patch.

Thank you so much for sharing your Piddle Patch experience.

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

A great service - highly recommend!

The service has been fantastic and served us well in our flat for our dog Bella. Delivery has always been reliable and customer service is always so helpful and efficient in helping me with questions/changes to our subscription - very much appreciated!

17. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Piddle Patch

Hi,

We are so glad to hear how helpful Piddle Patch has been with Bella and that you have been so happy with the service provided.

Thank you for sharing your Piddle Patch experience. We really appreciate it!

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

A wonderful alternative for our doggie toileting

We’re currently in the process of moving to a house with a garden. We are very grateful to piddle patch, for offering a wonderful alternative for our doggie toileting while we have lived in a flat. We have used the grass since day one.
Phoebe's a beautiful American Akita girl, she moved in with us at 8 weeks of age, and she's 18 months now.
She's also one of the main reasons we’re moving to a house. She has definitely outgrown our flat!

Thank you so much for everything and all the best wishes for the future!

Laura & Steve + Phoebe🐾

14. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Piddle Patch

Hi Laura, Steve & Phoebe!

We are so glad to hear how helpful Piddle Patch was while you lived in your flat with Phoebe. Thank you so much for your review.

We wish you lots of health and happiness in your new home and hope that Phoebe is enjoying her new garden.

- The Piddle Patch team

Bewertet mit 1 von 5 Sternen

DO NOT BUY FOR PUPPY TOILET TRAINING IT…

DO NOT BUY FOR PUPPY TOILET TRAINING IT DOES NOT WORK, TOTAL WASTE OF MONEY!!!
Doesn't work for my pup and I am surprised it works for any (but having looked at the reviews it only seems to work for celebrity pups, so maybe me and my furball are just not high class enough for it to work for us)
In my experience it acts as a distraction. This is effectively a dog litter tray, so might be useful for those who live in city flats with no overnight access to an outdoor area until your dog can go all night without needing the toiler, but a waste of money for those who have access to an outside area. Do not fall for it making it easier to housebreak your pup and better than fake grass. If you have access to an outdoor area fake grass is just as, if not more, successful because they are less able to chew it. I bought this for my 9 week old pup to encourage toilet training before I could take her for walks. I used it outside in my yard which is a combination of fake grass and concrete. My pup, like most, loves to eat all living greenery (amongst other things) and the piddle patch was no different. She ate the piddle patch and quite happily peed and pooped on the fake grass/concrete, so this basically was a very expensive toy for my pup. Now, at almost 16 weeks she is able to go out for walks and the piddle patch is just a boredom buster in the backyard while I wait for her to toilet. She never eats grass on her walks, but if I am trying to get her to toilet in the yard the piddle patch is like her personal salad bar and a great distraction to stop her from concentrating on her business.
Interestingly there is also no option that I can see to post a review on their own website, so very clever marketing there. I would advise to avoid at all costs for puppies, the best purpose I see for this is for adult dogs who are unable to get outside due to injury but are already trained to go on grass.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Piddle Patch

Hi Sarah,

We are not sure what the reference regarding celebrities is, however, we have hundreds of customers who use Piddle Patch regularly. All of our reviews are from these customers.

Piddle Patch is designed to be used outside and inside and has been very successful in both scenarios.

The grass itself is grown without toxic chemicals and pesticides so it is not harmful if your pup eats the grass. The liquid retentive mat is a textile though, and should not be consumed by your dog.

Most importantly though is that any attempts by a puppy to eat the grass should be discouraged because it can delay the house-training process.

Most of the time this behaviour stops naturally when your pup understands the purpose of the grass and that it is for use as a toilet and not as a plaything.

As a young pup, your dog is trying to make sense of the world around them. You've presented them with a Piddle Patch and they can tell that they like it, but they need a little help trying to figure out what it's for and how to use it. As a puppy, eating the grass is an instinctive way to explore and get a feel for what the item is that they’re interacting with.

Your dog will instinctively stop eating the grass as they better understand what the purpose of the grass is and how to interact with it. 

Setting boundaries on how they interact with the grass while learning, and a consistent routine, will be integral to the process. Your goal is to help them make the connection that when there is a feeling of fullness in their bowels, it's time to go potty, and when it's time to go potty, they should go on the grass. 

We have a really helpful article on our website that will provide training tips for how to house-train a puppy who likes to eat the grass.

If they appear to be too excited by the grass to listen to your directions, then starting their training after a walk/playtime can help as they will have burned off some of that energy and be better able to focus. Even as adults, it can be tough to focus when we are excited and full of energy, and your puppy will be the same. Having your pup on a lead will also help you to guide their interactions.

We are always on hand to provide any help with the toilet-training process and getting your pup to use the grass. You can contact us at info@piddlepatch.com

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

very helpful to train our puppy

This was very helpful to train our puppy and it was nice to not have to use these plastic pads.
We have a little patio so we had it outside.

29. September 2025
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Anais,

We are glad to hear that Piddle Patch was helpful in your toilet-training journey.

Thank you for taking the time to share your Piddle Patch experience.

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

Essential for toilet training a puppy

Essential for toilet training a puppy, especially if you live in a city!

3. Jänner 2026
Bewertung ohne vorherige Einladung
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Albert,

Thank you for your review, we really appreciate you sharing your Piddle Patch experience.

- The Piddle Patch team

Bewertet mit 3 von 5 Sternen

No deliveries between 19/12 and 05/01!

Just started to use piddle patches for our puppy. Bizarre that they will not ship any for 2.5 weeks over Christmas. Of course I wound understand if they adjusted the schedule, but for a subscription service like this to just shut for 2.5 weeks is unprofessional.

15. Dezember 2025
Bewertung ohne vorherige Einladung
Piddle Patch-Logo

Antwort von Piddle Patch

Hi,

We are sorry to hear that you are unhappy with our Christmas schedule. As mentioned in our email to all our subscribers, this is the only holiday we take all year. As a very small team, this allows us some much-needed time to spend with our families after a busy year!

Also mentioned in our email was that Piddle Patch is a living product, so it will continue to grow and thrive when not in use if cared for (you can find more information about how to care for your Piddle Patch on our website). If you needed a Piddle Patch over the holidays, you could order one in advance and switch out your current Piddle Patch when necessary. This means that there will be no disruption to your service.

If you would like to discuss any of the above further, then please do not hesitate to reach out to us at info@piddlepatch.com

We hope that you and your family have a wonderful Christmas!

Kind regards,
Sarah

Bewertet mit 5 von 5 Sternen

Great customer service and reliable product

I've been using Piddle Patch since bringing home my puppy almost a year ago. The grass is consistently good quality and customer service is always very helpful. It's easy to switch shipment dates or pause the subscription for a bit just by emailing in. My dog is very well housetrained now!

8. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Piddle Patch

Hi Kaitlyn,

We are so glad to hear how happy you have been with your Piddle Patches and the service.

Thank you for your wonderful review!

Kind regards,
Sarah

Bewertet mit 5 von 5 Sternen

Great customer service and product

Great customer service and product. Helped my puppy nail toilet training immediately after a month of accidents.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Piddle Patch-Logo

Antwort von Piddle Patch

Hi,

We are so glad to hear how Piddle Patch has helped your pup with their toilet training.

Thank you for sharing your Piddle Patch experience!

Kind regards,
Sarah

Bewertet mit 5 von 5 Sternen

Absolute game changer

I want to say how great the patch has been. I have a litter of pups right now and I started using yr patch last week. I’ve literally got 4 week old pups using the grass. Ok a few mistakes happening but I’m blown away. Usually I use the artificial grass and I’ve never had pups so young being attracted to it. I think you should really push this to puppy breeders as the constant clearing up wee etc is the downside of puppy rearing. For me, this litter has been so easy. I’m expecting my 2nd patch on Thursday and this one is still going strong probably due to it being a small litter of only 3. Well done. I wish you lots of success. Sue

25. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Piddle Patch

Hi Sue,

We are so glad to hear how helpful Piddle Patch has been with your litter of puppies.

Thank you so much for your wonderful feedback and for taking the time to share your Piddle Patch experience.

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

Excellent product

Excellent product, made house training our puppy in an apartment a much easier process.

10. November 2025
Bewertung ohne vorherige Einladung
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Amy,

We are so glad to hear how helpful Piddle Patch has been to you when house training your pup.

Thank you for your review!

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

Long-Time Subscriber

Been using these patches for our cavapoo on our apartment terrace for years, we tried alternatives but always came back to these, super reliable and great service - moving to a house with a garden now so no longer needed but would recommend to anyone without a garden!

8. November 2025
Bewertung ohne vorherige Einladung
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Samir,

Thank you so much for your review. We are so glad to hear how happy you have been with the service.

We wish you lots of health and happiness in your new home.

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

Really good service and has saved…

Really good service and has saved having to clean the balcony every day! Genius idea and works perfectly.

31. Oktober 2025
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Antwort von Piddle Patch

Hi Paul,

We are so glad to hear what a positive experience you have had with Piddle Patch.

Thank you for your review.

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

Looks good

Looks good

I ordered on a subscription in preparation for my new puppy who arrives tomorrow (Tuesday). The patch arrived on Saturday and I have been misting it and have it in the one place I can accommodate it with natural light in my small apartment. So far it’s still looking healthy. I will update with how our new arrival, and myself, fare with it once he arrives.

31. Oktober 2025
Piddle Patch-Logo

Antwort von Piddle Patch

Hi,

We hope that your puppy has settled in well.

Thank you for sharing your experience on Piddle Patch so far. We really appreciate it!

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

Excellent product

Excellent product, simple website to use, perfect for our little Pug, can't fault the quality, delivery or customer service.

27. Oktober 2025
Bewertung ohne vorherige Einladung
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Tracy,

We are so glad to hear how pleased you have been with your Piddle Patches and the service provided.

Thank you for sharing your Piddle Patch experience!

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

Archie started talking himself out within a couple of days, he loves it!

Piddle Patch has been awesome for our very new London puppy. Our cocker spaniel, Archie, started talking himself out to his patch within a couple of days, he loves it!!
And even though I thought the old patch was still in tip-top shape, the subscription replacement patch arrived and it totally outshone the old one.
Thank you Piddle Patch for making the potty training phase so seamless, especially during this time before his second vaccine!

30. September 2025
Bewertung ohne vorherige Einladung
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Shene,

We are so glad to hear how well Archie has taken to his Piddle Patch, what a clever boy!

Thank you so much for your wonderful review.

- The Piddle Patch team

Bewertet mit 5 von 5 Sternen

Good product and service

Both the product and service is excellent. Occasions where I contacted them for help, always very helpful.

Quality of delivery was going downhill at one point and the company dealt with it immediately

30. Juni 2025
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Chung,

We are so glad to hear how happy you have been with both the product and the service. Thank you so much for your review!

- The Piddle Patch team

Bewertet mit 3 von 5 Sternen

It's a great idea in principle

It's a great idea in principle
It's the worst thing to clean if your puppy has a stomach upset or something which goes on for a few days (and it does). The patch needs to be super clean otherwise it attracts flies etc. When you live in an apartment it's unlikely to have access to a horse to wash the patch - so it's all scrubbing with a water spray bottle. A puppy has a small bladder so, likely to go 4-5 times (that's how many times it needs to be cleaned). Also, way too expensive for what it is - not worth it. I binned mine and had to go onto puppy pads unfortunately, because it's easier to fold and throw in the rubbish.

4. September 2025
Bewertung ohne vorherige Einladung
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Sam,

Urine drains naturally from the surface so you do not need to clean your grass, however solid waste must be removed and disposed of.

In the case of diarrhoea and runny poops, there are a few things you can do:

You can wait for it to dry and remove it from the grass, then spritz down the area and dab it with paper towels to remove any remaining poop.

The second way is to clean the grass while it is wet by lifting the poop up in an upwards motion (not side to side) and alternating the clean up with dry and wet kitchen roll.

You can also rinse the Piddle Patch grass but it's best to turn the grass on its side so the water runs off of the grass instead of into it.

- The Piddle Patch team

Bewertet mit 4 von 5 Sternen

Recommend if your dog takes to it well!

The overall feeling I got from the company was very warm and friendly. However, even after following through with the tips, my dog didn't take to the patch at all. Additionally, the delivery dates were a bit too limiting for our needs and was delivered soaking wet (while not the company's fault was still disappointing).

30. Juni 2025
Piddle Patch-Logo

Antwort von Piddle Patch

Hi Angel,

We are sorry to hear that your dog did not take to their Piddle Patch.

If you are ever having issues with your dog's toilet training, then we are always on hand to offer advice and support on how to get your pooch to use their Piddle Patch.

You can email us at info@piddlepatch.com for some toilet training tips and tricks!

Kind regards,
Sarah

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