I've dealt with this company with both Isabelle's and our main sister company Charlie's child care and have found product and service professional and friendly. Unfortunately on this occasion left on... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Fantastic company to deal with! Everything I ordered over two separate orders (all very bulky) was delivered either next day or after just two days. Everything of great quality, to the measurements I... Mehr ansehen
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The polycarbonate sheets were perfect for the job, and the customer service was excellent. Mathew gave excellent advice to suit the job I was doing then followed up letting me know my items were cut a... Mehr ansehen
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Delivery was delayed and I was very concerned as it was needed for a big job but Vivian Frascarelli from Plastic Solutions was extra helpful and her communication with me so prompt, 10 out of 10 for C... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Plastic Solutions is part of the larger Material Solutions company, situated just off Naas Road in Dublin, near Red Cow Moran's Hotel. Our plastics division was established in 2013 to service the growing demand for polycarbonate and acrylic sheet used by sign makers, shop fitters, point-of-sale fabricators and the general public. We quickly expanded to include Multiwall Polycarbonate, used extensively in roofing applications.
Kontaktinformationen
Unit 1-2 Knockmitten Lane, Western Industrial Estate, Naas Rd, Dublin 12, Ireland, D12 ER04, Dublin, Irland
- +35314098000
- info@plasticsolutions.ie
- plasticsolutions.ie
4,6
Hervorragend
266 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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very good at what they do
using the company for the second time, again a very good experience and competitive pricing
28. Jänner 2025
Good quarlity
3. Jänner 2025
Always a positive experience with these…
Always a positive experience with these guys, very much recommend
2. Mai 2024
Great to deal with
Great to deal with, good price and everything delivered on time and spot on.
6. Dezember 2024
Great support with my order
Great support with my order including a call to check the detils of what I ordered, and some help to correct some mistakes I made. Outstanding service from Plastic Solutions every time.
22. November 2024
Good good service service and over the phone very…
Good service and over the phone very helpfull thank you paula clondalkin
29. November 2024
Contacted me and offered to cut to size…
Contacted me and offered to cut to size which was appreciated. Nice to deal with. Best of luck
26. November 2024
I liked the product,but I'm not happy with 2 different prices when checking out
I liked the product and I'm happy with it, however I don't see the point to advertise the prices without VAT and at end when you checking out you see a different price with VAT.
Why doing this if I don't have the option to buy the product without VAT?
21. November 2024
Great service
Great service, sheet cut to size EXACTLY as requested. Really good customer service, you can actually call them an ask a question!
14. November 2024
There’re efficiency was really good and…
There’re efficiency was really good and quality of product excellent very happy to made my purchase with plastic solutions and would recommend them highly
12. November 2024
Found what I was looking for at great…
Found what I was looking for at great price, fast delivery
12. November 2024
Extremely Disappointing!!!
I ordered two 'DIY Package - Multiwall Polycarbonate' packs.
3 - 4 days delivery outside Dublin according to them. I rang on working day 5 for an update. Was told that there is a big order in front of mine so not sure when it was even going to leave the warehouse!! Livid because my tradesman was arriving 2 days later for two days, at 500 euro per day!!
In fairness, they managed to get the order to me two days later BUT only one pack arrived!! HALF of the order!
The next pack arrived the following week and my tradesman had to come again at another 500 euro!
It is worth noting that Plastic solutions were aware that the 2 packs were going to form one continuous roof. They never said that the packs would only have enough joining sections for each seperate roof pack. So I had to join the two packs/roof kits without the correct fixings! In my opinion they dropped the ball there KNOWING what I was trying to achieve! Also worth noting that there was a pack of screws missing for the Glazing bar so had to use my own.
Overall, a very poor experience with ordering from this company. They let me down with the delivery time frame which cost me an extra 500euro, by not including the whole order 1st time around. Very disappointed there was not discussion about ordering more glazing bar or rubber rag to connect two packs. Screws missing was irritating but nothing campared.
15. Oktober 2024
Antwort von Plastic Solutions Ireland
Dear Andrew,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience and the inconvenience it caused.
Please accept our sincere apologies for the delay with your order. We experienced an exceptionally high volume of orders, which led to unforeseen delays. While we strive to meet our delivery timelines, it’s clear we fell short here, and we understand the impact this had on your project.
We apologise also for the issues with the split delivery and the missing fixings. While we always aim to ensure that complete packages reach our customers on time, it’s clear that this order didn’t meet our usual standards. We appreciate you bringing the joining section and screw shortages to our attention, as this helps us improve our service and prevent similar issues in the future.
If you decide to order from us again, please reach out to us directly. We’ll ensure that your order is handled with priority and that everything needed is fully prepared. Thank you for your understanding and for giving us the opportunity to improve.
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