Plastic Supplies Direct Bewertungen 

321
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service - good prices, order dealt with promptly and despatched within 24 hours. Delivery arrived and all was well packed and protected. However, not Direct Plastics fault, but courier company... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First time I have used this supplier. No problems finding what I wanted, and online ordering was so straightforward. Ordered Thursday, despatched same day, received on Saturday (in accordance with sp... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ordered several soil pipe fittings, including a strap boss fitting that was advertised as having a nut and bolt fixing. When it arrived, it didn’t include them. I contacted the company and was told I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

They had a better variety of stock than my local merchants (who couldn't even get what I wanted) I placed my order, received confirmation then remembered something else. Plastic supplies added it t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bauunternehmen

Informationen, die aus verschiedenen externen Quellen stammen

We have a large range of plastic supplies including guttering, fascia, soffit, waste pipe and ventilation products. Products are being added daily. We aim to have the highest quality products possible, at the best prices we can offer. We stock and can source a large range of products, and also offer bespoke fabrications and plastic sheets cut to size. If there is something particular you are looking for please Email Us and we will do our best to source it for you. Our staff have many years experience in plastic plumbing and building supplies so we are able to answer most questions easily.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

321 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(321)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Soil Vent Pipe Fittings

Found this company on-line. Competitive pricing for good quality 82mm svp fittings from polypipe. Good communications and timely delivery.

29. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware !!

The goods arrived on time , but because I was busy refurbishing my bathroom, put them down to one side in the original packaging and forgot about them until I needed them. When I open the goods I found that all 4 pieces I ordered where scratched and marked all the down the 2400mm length, obviously I informed plastic supplies direct, but because I didn’t inform them within 48hrs they weren’t interested in refund or replacement,10 days late that was obviously my fault but that is no excuse for them to supply substandard goods which no one would buy off the shelf, obviously they don’t have any type of quality control , so online buyers beware!! If the goods had been damaged in transit there would have been tell tale signs on the packaging which would have alerted me to look . The packaging was not damaged in any way. It was only when I did unwrap them that the goods that I was disappointed with the scuffing and scratches. It looked to me as if they were wrapped and packaged in that condition!

3. Oktober 2025
Bewertung ohne vorherige Einladung
Plastic Supplies Direct-Logo

Antwort von Plastic Supplies Direct

Thank you for your feedback. We are sorry that you are frustrated and have left us a 1 star review. Your order was bubble-wrapped and shrink-wrapped and the products were in perfect condition when they were sent, if they had been damaged in transit we expect you would have immediately checked them which was not the case. The terms and conditions which you agreed to when placing your order states that any damages need to be notified to us within 48 hours, you notified us 10 days after delivery. This is ensure that reports of damages are genuinely caused in transit and not the result of being left lying around on-site after your order was delivered.

Bewertet mit 1 von 5 Sternen

Incorrect description on website

Ordered several soil pipe fittings, including a strap boss fitting that was advertised as having a nut and bolt fixing. When it arrived, it didn’t include them. I contacted the company and was told I could return the item, but I’d have to pay return postage — despite the incorrect product description being their mistake. After a few emails, they said they were escalating the issue to head office, but I never heard back. Poor customer service and no accountability. Now out of pocket and still need to find the correct fitting elsewhere.

15. Juli 2025
Bewertung ohne vorherige Einladung
Plastic Supplies Direct-Logo

Antwort von Plastic Supplies Direct

Hi Alan,
We sent you a code to print out you FREE RETURN LABEL on the Friday, July 11, 2025 at 11:11:04 AM, 5 days before you wrote this review.

The full story...
We explained that the picture for the product was correct but the "nut and bolt" mentioned in the description which was a typo and we thanked you for spotting it.
You then argued that you wanted the nut and bolt, we replied explaining that a nut and bolt would not work with this product.
You asked for a returns label, and we sent you a code for your FREE RETURN (email was sent to you Friday, July 11, 2025 11:11:04 AM)
We also offered to send you a nut and bolt if you really wanted one, even though it would be useless for this product as we had explained to you.
You then sent another email and demanded a free return and were rude towards the staff trying to help you.
We re-iterate, the returns link we have sent you is for FREE RETURN POSTAGE and we will issue you with a FULL REFUND once the item arrives back with us.
Not sure what more we could have done, and don't think leaving us 1-star reviews on both Trustpilot and Google is justified.

Bewertet mit 1 von 5 Sternen

incorrect sizing advertised and doesn’t exist apparently

I ordered end caps for my worktop as they had the raw edge. I ordered 600mm by 30mm as that’s the length I needed and when they arrived they were 630mm in length leaving a huge piece of metal sticking out. When I called them to let them know I had got the wrong size and can this be returned and replaced they advised they don’t actually sell 600mm they are 630mm even though they advertise them as 600mm and was then advised I need to saw the end off. Just to also mention there is no mention of having to do this, or that the size isn’t correct or any additional work needs done. Also very unhelpful on the phone and basically told me they couldn’t help me so I’m now left with a raw worktop. I really would shop around and find your items at a different store.

22. April 2025
Bewertung ohne vorherige Einladung
Plastic Supplies Direct-Logo

Antwort von Plastic Supplies Direct

We are sorry to hear you are unhappy with the product you have received. This was explained to you on the phone and we confirmed with you that To have an edge trim exactly 600mm you would need to purchase this in either a left handed or right handed product which is not what you ordered. The product you ordered is universal product to go on a left or right hand side of a worktop by simply turning over and trimming down to 600mm.

Bewertet mit 5 von 5 Sternen

VIP treatment for a small order

I only ordered a small item to replace a damaged one and they shipped it the same day by Royal Mail 48 tracked. On arrival the item was the wrong type and they shipped a replacement the same day I notified them. If this is the service I got for a small item I'm sure it will be just as good for bigger orders. Brilliant!

29. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gutter replacement parts.

Found their website really helpful to identify the parts I needed to repair a gutter damaged in the recent high winds. Prices were reasonable and good standard delivery time. Would therefore highly recommend.

6. März 2022
Bewertung ohne vorherige Einladung

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