Great service and great product, delivery free all the way to a Scottish island (in two days!) and less than half the price of Toolstation! Will highly recommend this firm, vey impressed and will u... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Yes after an initial large hiccup in not being able to contact the company I can honestly say they went above and beyond to help me . The item I returned was originally sent via express delivery and a... Mehr ansehen
Unternehmen hat geantwortet
Super fast delivery, can't really do better than next day. Product is amazing, really well made. Why didn't I find these years ago. The stair rods hold the stair dust sheet in place without slipping m... Mehr ansehen
bought a bag of one hundred 22mm copper olives from the company. Very reasonable at 17p each. fast delivery, good packaging, good product. will be returning.
Unternehmensdetails
Vom Unternehmen geschrieben
Online plumbing merchant with free next day delivery on orders over £50. Quality and affordable Pipe Fittings, Valves, Tools and more. Always near you, wherever you are.
Kontaktinformationen
71-75 SHELTON STREET, WC2H 9JQ, London, Vereinigtes Königreich
- +44 1639 352 997
- hello@plumbhq.uk
- plumbhq.uk
4,6
Hervorragend
185 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von PlumbHQ
Hi Janet,
Now that’s the kind of scorecard we like to see! Thank you!
We really appreciate your feedback and hope to see you again soon!
All the best,
The PlumbHQ Team
Great product
22. April 2025
Antwort von PlumbHQ
Hi Dave,
Thanks for the great review. We’re glad to hear you were happy with the product!
We hope to see you again soon.
Cheers,
The PlumbHQ Team
Easy ordering and quick delivery
Easy ordering and quick delivery. Good instructions and pump works great.
22. April 2025
Antwort von PlumbHQ
Hi Richard,
Thanks for the great feedback. We’re really pleased to hear the ordering was easy, delivery was quick, and that the pump’s doing its job.
We hope to see you again soon!
Cheers,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Steve,
Thanks for the kind words - it means a lot!
We hope to see you again soon!
Cheers,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Brian,
Thanks for your review. We’re really pleased to hear that everything was easy for you.
We hope to see you again soon!
Cheers,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Kellie,
Thanks so much for the lovely review. We’re really glad you had a great experience and that your delivery was nice and quick.
Always here if you need anything else!
Cheers,
The PlumbHQ Team
Easy to place order
Easy to place order. Prompt delivery, even a day early. No damage and exactly what I ordered. Defiantly use them again ten out of ten
16. April 2025
Antwort von PlumbHQ
Hi Christopher,
Thanks you so much for the brilliant review. Great to hear everything arrived early, in perfect nick, and exactly as expected - that’s the kind of experience we love to deliver.
We’ll be ready whenever you need us again.
All the best,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Paul,
Really appreciate the kind words. We’re happy to hear everything was smooth from start to finish - just how it should be.
If you ever need anything else, we’ll be here.
Cheers,
The PlumbHQ Team
difficult to communicate as usual with…
difficult to communicate as usual with companies nowadays , we was sent a fedex tracking number as they say it had been tried for delivery 3x , no missed delivery cards left and the tracking number supplied by them did not work, we requested a refund which will take 6 weeks apparently after they have fedex return it to them , maybe they delivering the money on foot ?
31. März 2025
Antwort von PlumbHQ
Hi Ratree,
Thanks for your feedback, and we’re genuinely sorry for the frustration caused by the delivery process.
We completely understand how disappointing it is when the handover of goods from the courier doesn’t go to plan. Unfortunately, once a parcel is in the hands of the courier, we have limited control over how it’s handled.
For clarity, your order was placed at 06:00 and dispatched by 13:00 the same day, on a next-day delivery service, exactly as advertised. Tracking details were provided as soon as they became available. While the delivery experience wasn’t ideal, the dispatch and turnaround on our side were in line with our service commitment.
The parcel was returned to us today, and your refund has already been processed. We’re only able to issue refunds once goods have been physically returned to us.
We always aim to do right by our customers, and if you feel the matter has now been resolved fairly, we’d really appreciate it if you’d consider updating your review to reflect that.
Thanks again,
The PlumbHQ Team
Antwort von PlumbHQ
Hi John,
Thanks very much for your review! We’re really glad to hear you were happy with the price and delivery speed. If there’s anything else you need, you know where to find us.
All the best,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Robert,
That’s the kind of speed we work hard to deliver! Glad we could beat the stopwatch!
Thanks for the great review, and don’t hesitate to shout if you need anything else.
Cheers,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Sandra,
Thanks for the kind words! We’re really pleased to hear the returns process was smooth for you - we work hard to try and deliver the best customer service possible.
If you ever need anything else, we’re here to help.
Best regards,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Andrew,
Quick and easy - just how we like it!
Thanks for the kind words, and we’re here if you need anything else sorted.
Cheers,
The PlumbHQ Team
Prompt delivery and correspondence
17. März 2025
Antwort von PlumbHQ
Hi Sean,
Thanks for your review! We’re glad to hear everything arrived promptly and that communication was on point - that’s exactly what we aim for.
If you ever need anything else, we’re just a message away.
Best regards,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Penny,
Delighted to hear you’re happy with the service - makes all the graft worthwhile.
Don't hesitate to give us a shout if you need anything else sorted.
Cheers,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Richard,
Quick service and solid value - that’s exactly what we aim for. Glad we hit the mark!
Please give us a shout if there’s anything else we can help with.
Cheers,
The PlumbHQ Team
Fast delivery at a good price
Fast delivery at a good price.
Ordered a sp2b booster pump
Will use again.
24. Februar 2025
Antwort von PlumbHQ
Hi Graham,
Fast delivery and a solid price - we like to keep things flowing smoothly (booster pump pun fully intended).
We appreciate the kind words, and we’d love to help again whenever you need us.
Cheers,
The PlumbHQ Team
Antwort von PlumbHQ
Hi Andrew,
Next day delivery with no fuss is just how we like it. Glad everything was spot on!
Please give us a shout if you need anything else.
Cheers,
The PlumbHQ Team
Stair rods. Great item.
Great item. I bought stair rods for dust sheets. Plumb HQ were the most competitive on price including delivery. The delivery time was super quick, next day. Thanks 👍
17. Februar 2025
Antwort von PlumbHQ
Hi Sarah,
Thanks for the lovely review! Great to hear the stair rods did the trick and even better that our price and delivery speed hit the mark.
We really appreciate you choosing us, and we’re here anytime you need a hand with the next job.
Cheers,
The PlumbHQ Team
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.