Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Their response time to my email regarding a billing error was so fast, less than 2 hours. I was very impressed with the customer service. Normally I have to wait weeks for an answer or don’t get one a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I haven’t bought the epilator yet, though I several times begun the online process. My problem is that I can’t work out how much I’m going to pay. Adding the postage and taking into account the exchan... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The product was received within three business days, which was very helpful. Since I had already purchased the main part of the product (shaver) I wanted to purchase the essentials package, to g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This thing is useless. It is touted as quick hair removal and painless and it is anything but. It feels like several razor blades cutting the skin and the hair is still there. Their reply saying it's... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte

Vom Unternehmen geschrieben

Finally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your Skin With its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

749 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Excellent Customer Service

Their response time to my email regarding a billing error was so fast, less than 2 hours. I was very impressed with the customer service. Normally I have to wait weeks for an answer or don’t get one at all. Looking forward to getting my order. A good customer service department makes a good company.

13. April 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Michelle,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.

We’re glad to hear that our team was able to assist you quickly and make the process smooth—providing timely support is something we always strive for. Your feedback means a lot to us and motivates us to keep delivering the best service possible.

We’re excited for you to receive your order and hope you love it! If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out.

Thanks again for your support! 😊

Bewertet mit 5 von 5 Sternen

I'm excited to try this product

I'm excited to try this product! I've been dealing with chin hair for so long I carry tweezers in my purse like it's normal. I'm praying this works for me ......

13. April 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi there!

Thank you so much for your kind words! We’re really excited for you to try the product as well 😊

We completely understand how frustrating dealing with chin hair can be, and you’re definitely not alone in that experience. We truly hope this brings you the results you’ve been looking for and makes your routine a whole lot easier—maybe even retire those tweezers from your purse!

If you ever have any questions or need tips along the way, feel free to email us at support@pluxy.co. We’re here to help every step of the way.

Wishing you the best results! ✨

Bewertet mit 1 von 5 Sternen

I still have not received my order when…

I still have not received my order when will I

1. April 2026
Pluxy-Logo

Antwort von Pluxy

Hi Jeanette,

Thank you for your message, and we’re really sorry to hear that you haven’t received your order yet.

We’d be happy to look into this for you right away. Could you please send us an email at support@pluxy.co with your order number and any additional details? This will help us check the status of your shipment and provide you with an update as soon as possible.

We appreciate your patience and look forward to resolving this for you quickly.

Best regards,
Pluxy Support Team

Bewertet mit 5 von 5 Sternen

The product was received within three…

The product was received within three business days, which was very helpful.
Since I had already purchased the main part of the product (shaver) I wanted to purchase the essentials package, to get the six attachments.
When I used the Epil Pro 3.0 it left my facial skin silky soft so I wanted to try the attachments as well.
I haven’t used them yet, but look forward to.

1. April 2026
Pluxy-Logo

Antwort von Pluxy

Hi Barb,

Thank you so much for your wonderful feedback! We’re really glad to hear your order arrived quickly and that you’re enjoying the smooth results from your Epil Pro 3.0.

We hope you love the attachments just as much once you try them! If you have any questions or need tips on how to use them, feel free to reach out—we’re always happy to help.

Bewertet mit 1 von 5 Sternen

It's LOUD & HURTS

It all sounds good! But, the machine is loud and hurts when the hair is pulled out by its roots...

23. Oktober 2025
Pluxy-Logo

Antwort von Pluxy

Hi Carla,

Thank you for your feedback, and we’re sorry to hear about your experience.

For further assistance, please contact our support team at support@pluxy.co and we’ll be happy to help address your concerns.

Bewertet mit 5 von 5 Sternen

Easy to email & recieve a response!

Easy to email & recieve a response!
As I lost cord n needed another cord for charging

1. April 2026
Pluxy-Logo

Antwort von Pluxy

Hi Brenda,

Thank you so much for your kind feedback—we truly appreciate it! 😊

We’re really glad to hear that you found it easy to reach us and receive a response. It’s always our goal to make support as smooth and helpful as possible.

We’re also happy we could assist you in getting a replacement charging cord when you needed one!

If there’s ever anything else we can help with, please don’t hesitate to reach out.

Best regards,

Bewertet mit 2 von 5 Sternen

Pluxy doesn't do what it's supposed to…

Pluxy doesn't do what it's supposed to do. It doesn't pluck the hairs, it just breaks them off at the surface. So, you still have a fuzzy face, just shorter fuzz instead. The only place where it felt like it may have plucked some hairs is in the sideburn area where there are more and longer hairs. It didn't remove any mustache or chin hairs that are thicker. I had to do it with a tweezer afterwards.

30. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Ginny,

Thank you for taking the time to share your feedback—we’re truly sorry to hear that the device didn’t meet your expectations.

We understand how frustrating it must be to experience hair breaking instead of being fully removed, especially in areas with thicker or coarser hair. While results can vary depending on hair type and usage technique, your experience is not what we aim to deliver.

We’d really appreciate the chance to assist you further and find the best possible solution. Please feel free to contact our support team at support@pluxy.co, and we’ll be more than happy to look into this for you.

Thank you again for your feedback, and we hope to make this right.

Warm regards,
Pluxy Team

Bewertet mit 1 von 5 Sternen

This thing is useless

This thing is useless. It is touted as quick hair removal and painless and it is anything but. It feels like several razor blades cutting the skin and the hair is still there. Their reply saying it's not typical, look up reviews. yes it is.

15. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Sherry,

We’re really sorry to hear about your experience — that’s definitely not what we want for our customers.

What you’re describing doesn’t sound typical, and we’d really like the chance to make this right for you. Sometimes results can vary depending on how the device is used, but it should never feel painful or cause discomfort like you described.

Please reach out to our support team at support@pluxy.co so we can look into this further and help resolve the issue for you as quickly as possible.

We appreciate your feedback and the opportunity to improve your experience.✨

Bewertet mit 5 von 5 Sternen

Very informative website

Very informative website, and quick confirmation email after my order.

20. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Kate,

Thank you so much for your kind words!

We’re really glad to hear you found our website informative and that your order confirmation came through quickly — that’s exactly the experience we aim to provide.

We truly appreciate your support and hope you love your purchase! If you ever need anything, our Pluxy support team is always here to help.✨

Bewertet mit 5 von 5 Sternen

Great nice people Great support

Great nice people Great support

1. März 2026
Pluxy-Logo

Antwort von Pluxy

Hi Leona,

Thank you so much for your kind words!

We’re really happy to hear you had a great experience with our team and support — it truly means a lot to us. We always strive to provide the best service possible.

If you ever need anything, don’t hesitate to reach out — we’re always here to help!🌟

Bewertet mit 5 von 5 Sternen

I am very pleased how quick and easy…

I am very pleased how quick and easy customer service was, they are understanding and help out with any situation needed

19. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Miss Leanne,

Thank you so much for your kind words! We're really glad to hear that you found our customer service quick, easy, and helpful. We truly appreciate your support and are always here whenever you need us! 😊

Bewertet mit 3 von 5 Sternen

Haven’t bought anything yet.

I haven’t bought the epilator yet, though I several times begun the online process. My problem is that I can’t work out how much I’m going to pay. Adding the postage and taking into account the exchange rate ( I’m in Australia) seems to make the cost nowhere near the original promise. Added to the many poor reviews, that stops me from giving it a try.

19. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Joan,

Thank you for your honest feedback—we completely understand your concerns regarding pricing and exchange rates. We’re continuously working to make our checkout process clearer and more transparent for our international customers.

We’re also sorry to hear that reviews have made you hesitant, and we truly appreciate you considering Pluxy.

If you have any further questions or specific concerns, we’d love to assist you directly. Please feel free to reach out to our support team at support@pluxy.com, and we’ll be more than happy to provide a clear breakdown and help in any way we can.

Bewertet mit 5 von 5 Sternen

Great Product That Works

I've been paying for expensive waxing - the cost of Pluxy is less than 2 waxing sessions with the same results. Great results - peach fuzz gone.

6. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Alison,

Thank you so much for your wonderful review!

We’re thrilled to hear that you’re enjoying the results and finding great value compared to waxing. It’s amazing to know that the product is helping you achieve smooth, fuzz-free skin with ease.

Your feedback truly means a lot to us, and we appreciate you taking the time to share your experience!

If you ever need any assistance, feel free to reach out—we’re always happy to help.

Pluxy Team

Bewertet mit 1 von 5 Sternen

Not good at all

Not good at all, it only get some hairs removed if they are long hairs

16. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi J,

We’re sorry to hear about your experience and appreciate you sharing your feedback. We want every user to have a smooth and effective experience with their Pluxy device.

For further assistance and tips on how to get the best results, please don’t hesitate to reach out to our support team at support@pluxy.co. They’ll be happy to guide you and ensure your device works optimally.

Thank you for giving us a chance to help!

Bewertet mit 5 von 5 Sternen

Excellent customer service

My pluxy epilator was very fragile and fell apart easily so I wrote a 1 star review incorrectly assuming I'd have no recourse. Subsequent to this poor review I was contacted by pluxy attempting to remedy my situation. To my surprise and gratitude I have just received a replacement with no inconvenience or extra cost on my part.

13. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Jane,

We’re sorry to hear about your experience with your Pluxy Epilator. We take feedback like this very seriously and would like to assist you further.

To help us look into this and provide a resolution, please send us an email at support@pluxy.co including your order number so our support team can assist you directly.

Thank you for bringing this to our attention, and we hope to make things right.

Bewertet mit 5 von 5 Sternen

Wonderful customer support

The customer support people are very responsive, positive and helpful. I have become so resigned to terrible customer support that I almost didn't know how to talk with the nice folks at Pluxy. It is a treat to talk with really intelligent people who also are nice to me!

3. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Betty,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.

At Pluxy, we always strive to provide responsive, helpful, and friendly support, so it means a lot to hear that our team made a positive impression. We're especially glad that your interaction with us stood out and that you felt well taken care of.✨

Your feedback motivates our team to continue delivering the level of service our customers deserve. If you ever need anything else, please don’t hesitate to reach out — we’re always happy to help! 😊✨

Bewertet mit 1 von 5 Sternen

DO NOT BUY

The worst product I have ever purchased. DO NOT WASTE YOUR MONEY. If I could give zero stars, I would.

Purchased the Pluxy on 02/21/2026 and was charged express mail (that was the only option). It took over a week to be delivered. If that's the only shipping option available, it shouldn't take that long to be delivered.
After very carefully reading the sheet of instructions that was provided, I used the Pluxy, but it not only did not work, but it also cut up my chin and upper lip. Again, I can not emphasize enough DO NOT WASTE YOUR MONEY. I have emailed them several times and have had no response. I finally was able to figure out how to get a return label on my own, but I'm being charged $7.00 for it. So after a cut-up chin and upper lip, I still have to pay them more to take back their useless product. Terrible product and customer service.

1. März 2026
Bewertung ohne vorherige Einladung
Pluxy-Logo

Antwort von Pluxy

Hi Evelyn,

We’re very sorry to hear about your experience. This is not the quality or service we aim to provide, and we sincerely apologize for the frustration and discomfort you experienced.

Shipping times can sometimes vary due to processing and carrier schedules, but we understand your disappointment—especially since express shipping was selected. We also regret that the product did not work as expected and that you experienced irritation. Safety and customer satisfaction are very important to us.

We would like the opportunity to assist you further and make this right. Please reach out to our support team at support@pluxy.co with your order number so we can help with your return and address your concerns directly.

Thank you for bringing this to our attention.

Bewertet mit 2 von 5 Sternen

Lie about free shipping

I was supposed to get free shipping over $70 and it did not happen. It only gave me the express ship option. I emailed to get help and NO ONE RESPONDED for a week I waited

1. März 2026
Pluxy-Logo

Antwort von Pluxy

Hello there,

Thank you for your feedback, and we’re very sorry for the delay in responding to your inquiry. We understand how frustrating it can be when expectations around shipping aren’t met.

To help us better understand and address the issue you encountered with the free shipping, please email our support team at support@pluxy.co with a screenshot of what you saw or reply here with your order number so we can reach out to you directly.

We appreciate your patience and your honest feedback — it helps us improve our service.

Bewertet mit 1 von 5 Sternen

It don’t work for everybody

Didn’t work at all for me. Didn’t remove any chin hairs.

24. Oktober 2025
Pluxy-Logo

Antwort von Pluxy

Hi there,

Thank you for sharing your feedback. We’re sorry to hear that Pluxy didn’t work as expected for you.

Results can vary depending on hair type and growth, and we’d love the opportunity to help you get the best results possible. If you’d like, please reach out to us at support@pluxy.co, and our team can provide tips or troubleshooting to improve your experience.

We appreciate your honesty and hope we can help make your experience better.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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