Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
3,4
18 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I’ve been using these for several months now and they are great. I got one for my in-laws and mom, the instant communication is outstanding. No more trying to find their phone or getting voicemail, the piece of mind knowing they are just a PTT away is comforting.
Placed order said delivery 5/8 days after 5 days got a delivery confirmation so they had my money 5 days before dispatched and still waiting. No tracking nothing AVOID
Update got some fake royal mail tracking number turned out to be fake as royal mail CANT TRACK THE NUMBER YET MORE LIES SCAM COMPANY .I SUGGEST IF YOUR LOOKING FOR A SIMULAR RADIO CHOOSE A GENUINE COMPANY
Antwort von Poclink
We’re sorry for the confusion and understand your concern about not seeing the tracking information sooner. We can confirm that your order has been shipped, and the tracking number has been sent to the email address used when placing the order. Please check your inbox and spam/junk folder.
If you still cannot find the email, please contact us directly and we’ll resend the tracking details immediately. Thank you for your patience.
— The Poclink Team
I purchased 2 radios and 1 works fantastic. The second continues to cut out and you can not hold a conversation. There has been so much going on that I do not have the time to sit and wait for customer support for help. At this point I can't give fully 100 percent my approval and recommendation. I have had many radio brands in the past from Motorola to Midland and others. I have never had an issue with a radio until now.
Antwort von Poclink
Thank you for sharing your experience. We’re glad one radio is working well, but the second unit cutting in and out is not acceptable and is not how it should perform.
We understand that you do not have time to wait for customer support. Please contact us by email or call us directly at +1 (833) 570-9600 with your order number. We will prioritize your case and work with you to resolve this as quickly as possible, including arranging a replacement if the unit is faulty.
We want the opportunity to make this right and earn your full confidence.
— The Poclink Team
They are incredibly for distance and we have only tried them
Over 140 km away
The only thing is sometimes the clarity and intermittent speech comes through making it tough to understand the other person
Antwort von Poclink
Thank you for sharing your experience! We’re thrilled that the radios kept you connected from more than 140 km apart—that long-distance coverage is exactly what Poclink is designed for.
We’re sorry that the audio is occasionally unclear or intermittent. Conversations should be easy to understand, so we’d like to check the network connection, device settings, and firmware to identify and resolve the issue. Please contact us by email support@poclink.com or call +1 (833) 570-9600, and our team will be happy to help.
— The Poclink Team
it doesn't work in area because wrong kind off company for service because the company name 's is GCI server's and have no signal
Antwort von Poclink
We can resolve this issue for you. Please contact us at support@poclink.com with your order number, and our support team will take care of it.
— The Poclink Team
Antwort von Poclink
Thank you for your kind feedback! We’re delighted that you’re happy with our service and purchase plan options. We truly appreciate your support!
— The Poclink Team
Battery seems defective, it’s easily drain even without using them!
Antwort von Poclink
We’re sorry to hear about the battery issue. The battery should not drain quickly when the device is not being used, and we can resolve this issue for you.
Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. Our support team will take care of it, including arranging a replacement if the battery is defective.
— The Poclink Team
the customer experience for requesting a return. I followed the directions and the system would not let me complete the process and they left me in wait.
Antwort von Poclink
We’re sorry that our return system did not allow you to complete the process and that you were left waiting. This is not the experience we want for our customers.
Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. We will handle your return directly and resolve this issue for you.
— The Poclink Team
Worked once haven't worked since very disappointed with customer service issue still unresolved
Antwort von Poclink
We’re very sorry that the device stopped working after the first use and that your previous support request remains unresolved. This is not acceptable, and we will resolve this issue for you.
Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. We will solve the issue for you.
— The Poclink Team
Extremely helpful and called back the next day to confirm my order.
Also discussed my new order of 10 Radios and programming.
Service is very good and the device does what it’s supposed to do
We bought these for our block down south and super happy I can still talk to the family in Perth while working out of town without the need for every family member to have a mobile phone. We haven’t had to use them on the analogue systems but great to have this as a back up option in the event of a mobile outage!
Radios work great and they do work where my cell phone does not at times
I am 17 POCLINK radios and I use them every day and keep in touch with the family from Hawaii to the mainland since we are up an age and like to have the family know how our health is going plus, we use it during local communications around the island or a better part they work great there are times the radios freeze up and we have to shut them off or remove the battery for them to go back working other than that they are good radio.
Antwort von Poclink
Thank you for trusting Poclink and using them every day. It means a great deal to know they help your family stay connected between Hawaii and the mainland, especially for important health check-ins.
We also appreciate your feedback about the occasional freezing and have shared it with our product team as we continue improving device stability. Thank you for your continued support!
— The Poclink Team
Bought on July 19 and never arrived. They don’t even provide me with a tracking code. I’ll change the review accordingly if they’ll ever arrive
Antwort von Poclink
We’re sorry for the confusion and that the tracking information was not communicated clearly. We have checked the shipment, and the carrier’s records show that the order has been delivered.
Please check around the delivery location and with family members, neighbors, or building reception. If you still cannot locate the package, please contact us at support@poclink.com or +1 (833) 570-9600, and we will investigate and resolve this for you.
— The Poclink Team
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