Poinnte Bewertungen 7

Antwort von Poinnte

Vor 3 Tagen

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@poinnte.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Antwort von Poinnte

22. März 2026

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you have not received the promised refund and that this has caused you disappointment. This is not the standard we aim to provide, and we take your feedback very seriously.
Please contact our customer service email address: service@poinnte.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction.
We appreciate your patience and hope to regain your trust.

Antwort von Poinnte

1. März 2026

Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@poinnte.com ). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.

Antwort von Poinnte

3. Feb. 2026

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@poinnte.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Antwort von Poinnte

23. Jan. 2026

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@poinnte.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.