Polly.co.uk Bewertungen 8 545

Spoke with Lewis Routley today after i filled in a form online & he was really helpful, down to earth & easy to speak to. He made the whole process of setting everything up really easy & gave me lots of options.
Great customer service. Will be recommending to friends

Dexter was so kind, friendly, patient and warm to talk to. He made some difficult subjects easy and light hearted to talk about. Went the extra mile to ensure I was fully understanding and comfortable. Made me feel reassured and cared for and as though he did everything possible to make it a positive experience. Great social and professional skills.

Umesh Parmar contacted me after I filled an online enquiry. He was super helpful and talked me through every step ensuring I understood everything before moving onto the next bit. He was lovely to talk to and very understanding.

They are super friendly, super helpful, super understanding

I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and have also taken out critical illness cover as well on his recommendation. Mitchell was polite, friendly and made me feel at ease talking about something that nobody likes to talk about, and he didn't mind repeating himself when my 4 year old got a little noisy! Thanks so much!

Emma H was so warm and friendly, making the process easier and pleasant.

Thank you Emma I really appreciate your time and effort.

Stacey

Emma was amazing and very patient. She took her time to listen and nothing was a problem. She explained everything throughly and she was generally a nice person

Great experience. Staff member who set up my policy with me was very kind and efficient.

I had an appointment with Joseph Purnell and he was so lovely and made the process so easy. He was so supportive and explained everything very clearly . He was amazing.

My partner and I dealt with Scott Williams who was very helpful in setting up our policies. Always polite and patient with our questions.

Excellent customer service

Emma Hayes was really helpful and friendly. Made the process of updating my policy very easy and understandable. Thank you! :)

Spoke to Emma Hayes who helped me with my policy. I needed to change cover to ensure my daughter would be covered if anything were to happen and she made the whole thing really simple! She was such a pleasure to talk to and really personable which was so refreshing. I couldn’t recommend them enough for their straight forward process and to Emma for being so lovely.

Emma Hayes was amazing with helping me through my life insurance policy

I have been nervous and worried about getting life insurance due to a pre-existing condition, the person I spoke with today was really understanding with this and advised me that everything was okay. We went through all the relevant paperwork and questions and came up with a plan at the end, I did not feel any pressure to pick a plan and was able to pick what best suited my situation at the time.
It had been real pleasure to have someone so understanding but also willing to listen to your concerns, the customer service was top tier! Well done Polly!
The person I spoke with today was kind, compassionate and understanding. This made the overall experience more pleasant, it is never nice at 32 to be thinking about death and ensuring your family are looked after all if/when the times comes, but it was made so pleasant and easy.
Thank you so much.

I had an amazing experience with Polly..
Joseph Purnell was absolutely amazing discussing and going over everything with me ! (even with my 100 questions). He provided reassurance and made it an easy, simple process and I felt so supported the whole way through!

Amazing and polite customer service !!

What a lovely gentleman I have spoken to today. He took his time and went through everything in detail. As a mum of 2 this policy was so close to my heart, making sure my children are ok if an emergency situation ever happened. This gentleman truly understood and took me under his wing and reassured me. He was truly an inspiration. If you direct the reviews to the individual, his name was Tommy Miles! He’s an asset to your company. I wish him all the best and again thank you!!!!! :)

Lauren Titterton x

Aged 39, getting life insurance for the first time. No husband or kids but if the worst were to happen to me I would like to know that my parents would be ok after some financial difficulties over the years. I spoke to Simon Strange. He was super efficient, straight to the point but in a kind and compassionate way. I emailed him back and forth a bit to check how much other lump sum payments would change the monthly amount paid. Very quick replies. We talked through what I thought would suit me/my loved ones best and came to an agreement/monthly payment that I am happy with. Also happy with the payout amounts, again if the worst were to happen. Happy to recommend Polly and Simon.

James Green @ Polly was absolutely brilliant, he talk me through everything I needed to know and he was really helpfu. He had a friendly approach yet very professional. He explained every step clearly ensuring I understood everything. Service was 10/10