Okay, so I ordered the Alucard Funko Pop figure from Castlevania Nocturne on July 14, expecting it to be processed in a couple of days and then sent overseas to my location. Unfortunately, after aro... Mehr ansehen
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Das sagen Bewerter
Awful company. Placed an order and discovered only when logging in to check when my order might be dispatched that they’d cancelled it without any communication or explanation whatsoever. Would stro... Mehr ansehen
Placed order halfway through January, was updated a few days later that the item is on preorder but should be with me by late February, still not recieved the order and no update since, but now... Mehr ansehen
Unternehmen hat geantwortet
Ordered a flocked chopper funko pop. Pop was packed very well with lot of bubble wrap and soft protector was included at no extra price. They used Royal Mail 48 tracked so it arrived very fast. Maybe... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Hello..!! We are a new business that started in June 2020 during COVID lockdowns and we are based in London, UK. We sell Pop Action Figures. We get our figures from the distributors and wholesalers in the industry. As a new business, we are always looking for new customers and friends with similar interests. You can get in touch with me directly via the contact us form or our Facebook page. Thank you for reading. Harsha. Owner of PopCultureUK.com
Kontaktinformationen
HA2 6FA, HARROW, Vereinigtes Königreich
- sales@popcultureuk.com
- popcultureuk.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
A company with very poor communication
Okay, so I ordered the Alucard Funko Pop figure from Castlevania Nocturne on July 14, expecting it to be processed in a couple of days and then sent overseas to my location.
Unfortunately, after around 40 minutes, they cancelled my order and then refunded me the money in full. Even if I was happy that they sent me the money back, I still messaged them asking politely why did they cancel the order in such a short time. I even told them the order number and everything, and guess what? Four days have passed since I sent them the message and I have received absolutely no answer. This company is genuinely pathetic when it comes to basic customer service, so be careful if you ever want to order something from them in the future.
The only reason this review is at 2 stars is because of the quick full refund, nothing more.
Awful company
Awful company. Placed an order and discovered only when logging in to check when my order might be dispatched that they’d cancelled it without any communication or explanation whatsoever. Would strongly recommend not using this company.
I placed an order for an item that was…
I placed an order for an item that was "in stock". Being nervous about this order being fulfilled (as their recent reviews were negative) I emailed them about said item being in stock. Only for them to reply that it was no actually in stock. Would they have told me this had I nit emailed? I doubt it.
Item in stock then its suddenly not.
Ordered a figure that showed to be in stock and then it was cancelled as it was sold out. If you don't have things in stock then remove the listing!!
2 weeks longer than expected but worth…
2 weeks longer than expected but worth the wait
Very poor service
Very poor service, didn't have any emails regarding my order until I emailed them, to then be told it was out of stock, never write reviews but really not happy, wouldn't use them again
Brilliant customer service
Brilliant customer service, easy to work with and delivered with care. They let you know a rough estimate of when it will come and in my case it came a bit earlier. Fantastic company.
Great communication, well packaged deliveries
I was kept up to date regarding delivery issues, and always got quick responses. Would buy from again.
Perfect
Item was well packaged and in good condition. I had to pre order it which the company got in touch with me to advices that it will take a month and if I wanted to continue with the order which I did and as soon as it was shipped to me I had tracking information and regular updates very pleased with the hole experience
Great great 😊 service and feedback on…
Great great 😊 service and feedback on product quality
Avoid this company
Very poor communication , bought an item in stock and was told ‘in stock ‘ was in error and my order was cancelled but only told me this after i chased up the order weeks later
Avoid this company
Pretty poor service so far
Pretty poor service so far. Had a preorder for over 2 months and no updates whatsoever, even after chasing it up. Would not use again even if it was my only option.
5star
Perfect I really love the pop I purchased.Well packed and arrived without damage and fast delivery.
More than 2 months for delivery
Great customer service
I ordered a pop I couldn't get in the Netherlands, it was delivered fast and packaged very well. Unfortunately the pop had some factory damage (this was out of their control). I contacted the customer service and they were understanding about it and happy to help me out. I was able to return the damaged pop and receive a new one quickly after. They were very friendly in the process.
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