Popmenu Bewertungen 54

TrustScore 3 von 5

3,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Our success reps Amy and now Ana have been great and very helpful. Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

When asked how our menu had been edited incorrectly they couldn't provide an audit trail. After being told how to import contacts with phone numbers to then learn that it was useless since we can't... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

They are they worst technology company I have ever dealt with. I signed on with them a week ago and have nothing but problems. I've lost customer service and faith because of Pop Menu. I have spent ho... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Popmenu has been great from start to finish. They've listened to our requests and feedback and made some really dynamic and beautiful websites for us. We've seen online sales go up drastically already... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3,2

Akzeptabel

TrustScore 3 von 5

54 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

User Friendly

User Friendly, Great Product!
Ashley Haney has been amazing! She is very knowledgeable an helpful!

9. September 2024
Popmenu-Logo

Antwort von Popmenu

Thanks for your review, Tony! We know how busy restaurant operators are. We want your experience with our tech to be as easy as possible with great results. Extra shoutout to Ashley on another job well done!

Bewertet mit 5 von 5 Sternen

Hailey is a Great Rep

Everyone has been great from my rep Hailey to the support team. I also like that Popmenu is always evolving to keep up with the fast-paced tech world.

19. August 2024
Popmenu-Logo

Antwort von Popmenu

Thank you for this review, Denette! Hailey and team are here to help and do a great job. Innovation is an everyday occurrence at Popmenu, and we can't wait to show you what's next!

Bewertet mit 5 von 5 Sternen

Amanda is so helpful!

Amanda is so helpful and talented at what she does.
She has amazing ideas and the ability to listen to what we are trying to convey as well. Super helpful. Great personality as well.

18. September 2024
Popmenu-Logo

Antwort von Popmenu

Thanks for your review, Maggie! We believe our Customer Success team is the best in the biz and are happy that you've had such a great experience. We're glad to have Amanda and her talents on our team!

Bewertet mit 3 von 5 Sternen

Bang Average

When asked how our menu had been edited incorrectly they couldn't provide an audit trail.
After being told how to import contacts with phone numbers to then learn that it was useless since we can't text them unless they sign up through Pop menu platform.
Nothing that deters us from looking for a better option, but good enough to not leave all together.

11. September 2024
Popmenu-Logo

Antwort von Popmenu

Thank you for sharing your experience. Our team has reached out to address concerns and invite you to a special webinar highlighting exciting features that are coming soon. Hope to see you there!

Bewertet mit 5 von 5 Sternen

My PopMenu Team delivered great ads…

All my media spots for this month were created, developed, & approved very quickly. My PopMenu Team did great work. "No Problems".

9. September 2024
Popmenu-Logo

Antwort von Popmenu

Thank you for sharing your experience, Jarrell! Our job is to make your job easier and we’re happy to hear we’ve succeeded.

Bewertet mit 4 von 5 Sternen

Our success reps Amy and now Ana have…

Our success reps Amy and now Ana have been great and very helpful.
Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have improved but are still fairly crude. The menus need the choice of several master menus so that their can be several location groups on different pricing tiers. Sometimes when I'm arranging the item order of the menus, ie-putting new items at the top, the items start scrolling and can't be stopped. We don't like that Google reviews can't be separated from the Popmenu reviews but Popmenu is currently working on that.

16. September 2024
Popmenu-Logo

Antwort von Popmenu

Thanks for your review, Breck! We're happy to hear you've received great support from Amy and Ana and have connected with our UX research team. They're excellent partners as we continue to evolve our offerings based on customer feedback and opportunities we see to accelerate growth for restaurants. We can't wait to show you what's next in our product roadmap!

Bewertet mit 5 von 5 Sternen

Julio gets it

Julio gets it! He comprehends the customer issue or need and provides a quick solution

16. September 2024
Popmenu-Logo

Antwort von Popmenu

Thank you for your review, Bill! We agree, Julio gets it. We're committed to finding solutions as quickly as possible and appreciate your feedback!

Bewertet mit 5 von 5 Sternen

I like Popmenu for the ease and use of…

I like Popmenu for the ease and use of modifying my website and their customer service support when I need it.

16. September 2024
Popmenu-Logo

Antwort von Popmenu

Thank you for your review, Scott! We know menu and website updates on the fly can be a challenge for many restaurants. We're glad we can make it easy for you!

Bewertet mit 5 von 5 Sternen

Easy navigation

1. Februar 2024
Popmenu-Logo

Antwort von Popmenu

Thanks for the great rating, Brenna! We strive to make tech that works for you and we're glad to hear we've succeeded.

Bewertet mit 5 von 5 Sternen

Incredible customer service especially…

Incredible customer service especially in solving issues within the platform and making improvements!

11. September 2024
Popmenu-Logo

Antwort von Popmenu

Thank you for the great review, Sarah! We're proud to have the best customer service in the biz. We built—and are always enhancing—our platform based on feedback from operators like you. Please keep it coming!

Bewertet mit 5 von 5 Sternen

My account manage Ashley Haney has been…

My account manage Ashley Haney has been great! She is very knowledgeable and always willing to help when I have an issue.

12. September 2024
Popmenu-Logo

Antwort von Popmenu

Thank you for sharing your experience, Alan! We pride ourselves on exceptional customer care and Ashley is a great example. We're here to help anytime.

Bewertet mit 5 von 5 Sternen

10 Stars

I highly recommend Pop Menu. We have worked together for many years. Their customer service is second to none, and consistently outstanding, exceeding my expectations every time. As a busy restauranteur, they keep me on track on my marketing plans!

8. September 2024
Popmenu-Logo

Antwort von Popmenu

Your success is our success. Thank you for trusting us to help you grow your business and for this fantastic review, Mary Jane. We're proud to know we've exceeded your expectations!

Bewertet mit 5 von 5 Sternen

AMAZING Pandan Burger

Of course I'm biased, since I own the place but I do also eat the food almost daily and since this review request came to me, I also pay for the food. Chef Mike made my Pandan burger amazingly. I have to say it's a top 3 burger in the city. Everyone needs to get one!

11. September 2024
Bewertet mit 3 von 5 Sternen

Good for higher end restaurants

Everything’s great, can’t do social media posts or anything like that, but the most disappointing is the $1 online ordering charge.

12. September 2024
Popmenu-Logo

Antwort von Popmenu

Thanks for sharing this feedback, Riki! Our support team is here to help if you're running into any issues with posting on social media. They can also show you how to take advantage of our AI tool that automatically recommends social media content for you. We're also happy to talk through our approach to online ordering and how it favorably compares to other solutions.

Bewertet mit 4 von 5 Sternen

Account managers have been great and…

Account managers have been great and very responsive. Platform is easy to navigate and learn.

9. September 2024
Popmenu-Logo

Antwort von Popmenu

Thanks for sharing your review, Elysha! We always want to make your job as easy as possible, and we're happy to hear we're making that happen.

Bewertet mit 5 von 5 Sternen

Our client success manager Joshua Scott…

Our client success manager Joshua Scott is so professional and informative. Anytime we have a question it gets answered immediately. We have worked with him for about a year overall and have not one gripe.:)

11. September 2024
Popmenu-Logo

Antwort von Popmenu

Thank you for sharing this, Mashelle! So happy to see this rave review for Josh. He gets a lot of those!

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. Assistance with marketing. Excellent communication.

31. Juli 2024
Popmenu-Logo

Antwort von Popmenu

Thank you for the great review, Kim! Our job is to help restaurants be successful and we love that your experience has been excellent.

Bewertet mit 5 von 5 Sternen

PopMenu make on-line marketing a breeze

PopMenu provides us with our online website, oue membership program,email, text and social media marketing, Waitlist and eventually blogging capabilities.

With everything in one location, it makes our electronic presence easy to manage and track.

9. September 2024
Popmenu-Logo

Antwort von Popmenu

What a fantastic review, Craig! Thank you for trusting us with your marketing needs. We love that we've made marketing a breeze for you and can't wait to help you grow your business even more.

Bewertet mit 5 von 5 Sternen

Popmenu has been great from start to…

Popmenu has been great from start to finish. They've listened to our requests and feedback and made some really dynamic and beautiful websites for us. We've seen online sales go up drastically already and we've only had it turned on for a short time. Before Popmenu our online sales at two locations were only a few hundred dollars per month despite busy in-house sales. That number is now several thousand per month and growing every week. I like all of the data that they provide and how easy it is to integrate to Toast. It saves me time and I love that!

9. September 2024
Popmenu-Logo

Antwort von Popmenu

What a terrific review, Tim! Popmenu is on a mission to help restaurants make a lot more money and save time. Thrilled to hear we’re helping you with both. Thanks for sharing.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr