Excellent fast delivery and good products. Ordered 6 pop tops on June 5th and they arrived on June 13th. Order dispatched from USA. Sad that some pop tops are unavailable like Miffy and Hello Kitty bu... Mehr ansehen
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Das sagen Bewerter
I ordered €217 worth of products from PopSockets via their Dutch-language website, which listed a warehouse in Venlo, the Netherlands as their European distribution centre. I naturally assumed r... Mehr ansehen
Ordered 2 items, but they didn't deliver the entire order. After contacting them twice with a slow response, they informed me that my delivery had already been made. Reminding them again that they did... Mehr ansehen
I used to order from PopSocket all the time and they were very reasonably priced. Now, I find that I need to spend nearly £25-30 for a single pop socket even though I don't want a MagSafe option. They... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
PopSockets makes expanding phone grips, mounts and wallets. Use them for gripping, propping, cord management, and looking good. PopSockets Grips are removable, reusable – and now available with a new Swappable Design!
Kontaktinformationen
Sterling Circle 3033, 80301, Boulder, Vereinigte Staaten
- popsockets.co.uk
2,2
Mangelhaft
104 Bewertungen
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Das haben sich andere Leute angesehen
Shipping issues and bad service
*UPDATE*
So it turns out they canceled my order because the items were out of stock this whole time.
I know their website says they are experiencing longer shipping times due to the virus but the last time I was given an update was on the 29th and it was just an email with a chart saying when orders should be expected to go out. I tried contacting them just for an update but they haven’t gotten back to me. All I want to know is where my package is and if it’s even still going to ship.
4. Juni 2020
Bewertung ohne vorherige Einladung
Terrible experience with this company
Terrible experience with this company. They let you buy 2 popsockets and tell you that they're fully swappable. Yet there are now different types of bases so surely when you add these to your basket you should be made aware that the replacement head you've bought is or isnt compatible. Waste of money.
23. April 2020
Bewertung ohne vorherige Einladung
Antwort von PopSockets
Hi Aaron, my name is Joseph -- I am a customer advocate at PopSockets.
I'm sorry to hear that your recent PopSockets purchase didn't meet your expectations.
I want to let you to know that we do offer a brief description for every product on our website; including whether it belongs to our new swappable eco-system or if it's a classic (non-swappable) version. If you experience any functional and/or quality issues with your PopGrip, please be sure to let us know through our help center, and we'll assist you as quickly as possible. Stay healthy.
https://help.popsockets.co.uk/hc/en-gb/requests/new
Poor quality and rubbish costumer service
Initially I thought the experience was amazing. Delivery was quick and the products looked of very good quality. However, after two weeks they just stopped sticking to my phone. The glue did not hold at all. I tried to review this on their website and my review was never published, not to mention I received no answer from them when I complained about the issue and my only option now is to order another base for my pop-walet+.
Do not recommend, too overpriced for its service.
10. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von PopSockets
Hi Andreea, my name is Joseph -- I am a customer advocate at PopSockets.
We'd really like to resolve your gel issue and get you using your PopWallet + again.
Please reach out to us so we can send you a new and improved adhesive pill. Bear in mind that our adhesive Will NOT stick to SILICONE, HIGHLY TEXTURED CASES, and many SOFT cases. Submit a request through our help center here: https://help.popsockets.co.uk/hc/en-gb/requests/new
We're here to help and want to make sure you have a great product experience!
Dreadful online service
Firstly the products themselves are quite good. However, online site experience dreadful.
I made two purchases recently. The first order contained 2 customized popsocket & one regular one. My second order was a car mount that I forgot to order.
Car mount was delivered by courier fairly quickly, followed the next day with 1 part of my initial order. That was it! No correspondence from them. I contacted customer service who said they would look into it. 1 week later, still nothing. 3 emails later I'm informed by a helpful woman, there was a problem printing my popsocket & that I wasn't charged..nothing about the regular popsocket order whatsoever..& no apology for messing my order up. I was informed I could order again with a current discount code for a cheaper price.
Ordering online appears to be a nightmare & not one, from my own first experience shopping here to be recommended or repeated.
4. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von PopSockets
Hi Maria, my name is Joseph -- I am a customer advocate at PopSockets.
I'm sorry to hear that your first experience with PopSockets didn't meet your expectations.
We'd love for you to come back so we can make things right!
Please submit a request through our help center and ask for me. I'd be more than happy to help resolve any outstanding issues you came across. https://help.popsockets.co.uk/hc/en-gb/requests/new
Stay healthy.
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