Poptop Events Bewertungen 

3 955
•
TrustScore 4.5 von 5

4,7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I booked Maia for my husband’s 60th birthday party, and she was absolutely fantastic! Her performance was amazing and brought so much energy and fun to the evening. She really helped make the celebrat... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Louise Anderson- was absolutely outstanding, great communication thorough the whole booking process. Her talent was amazing, with a range and song list that had us dancing and singing with her. Our sm... Mehr ansehen

Bewertet mit 3 von 5 Sternen

My booking did not appear in Pop top platform and then I didn't hear back from them when I couldn't get in touch with my supplier. Finally heard back from supplier directly so it went OK. Overall serv... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ashley was absolutely amazing! He kept in contact with me during the run up to my wedding and called me to make sure I was happy with everything. He kept the dance floor alive all night playing songs... Mehr ansehen

Unternehmensdetails

  1. Partyplaner
  2. auch in
  3. Veranstaltungsplaner

Vom Unternehmen geschrieben

We help #event and #wedding planners find and book best local entertainment professionals.


Kontaktinformationen

  • Carliol Square 5, NE8 3DF, Gateshead, Vereinigtes Königreich

  • poptop.uk.com

4,7

Hervorragend

TrustScore 4.5 von 5

3955 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(3 955)

563 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

What an amazing experience

What an amazing experience! Food and service was above and beyond. Chef was so polite and made sure everyone had everything they needed. Exceeded my expectations. Would definitely recommend!

18. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Summer Party

The whole setup is brilliant as you can listen to the artists and put in your dates and it lets you clearly know if they are available, and the price it will cost.
Jonny Vines was great, full of energy and everyone really enjoyed his set. Highly recommend Jonny.

18. Juli 2026
Bewertet mit 5 von 5 Sternen

Super helpful

Huge help getting me quotes and in contact with vendors for a 40th surprise bbq. We ended up using a cocktail bartender through poptop events and she was amazing!

12. Juli 2026
Bewertet mit 5 von 5 Sternen

Aerial Acrobat was amazing

Sabine - the Aerial Acrobat was amazing. She attended our village fete and despite the heat gave a fabulous performance and entertained the kids with a Circus Workshop when she was not performing. Very professional and would highly recommend.

11. Juli 2026
Bewertet mit 1 von 5 Sternen

LEFT IN THE LURCH

We hired a chef, assistant to serve the BBQ and another assistant to serve drink at a posh venue

A standin chef turned up and the two assistants did not turn up

We were left with half burned BBQ and no body to serve

Money paid upfront

Very embarrassing

13. Juli 2026
Poptop Events-Logo

Antwort von Poptop Events

Hi Talwinder,

We are incredibly sorry to hear about this. Having assistants fail to show up and being left to manage a BBQ yourself is completely unacceptable.

We can only imagine how stressful and embarrassing this experience must have been for you and your guests at your venue.

We want to investigate this immediately and make things right. To help us do that:

We cannot find a recent email: We have searched our support system but cannot currently locate an email or ticket from you regarding this issue.

We have reached out to you: We have just proactively sent an email to the address linked to your TrustPilot account to gather your booking details so we can look into this.

Please check your inbox (and spam folder) and reply to our email, or reach out to us directly at support@poptop.uk.com with your booking ID. We are on hand and ready to get this sorted out for you as a priority.

Bewertet mit 1 von 5 Sternen

Peaky Blinders Bar Very Disappointed

I was so excited to hire the Peaky Blinders bar as a surprise for my husbands 50th.
We normally host with our own bar in the garden but I didn't want hubby running around as it was his day.
I asked for the updated plan which was discussed the week before this was not sent. I requested glasses on a telephone call but was not added to the invoice / plan which if it had been sent through the week before I would have have been able to rectify.
The team who arrived were embarrassed but turned up with warm beers had to go and get ice this should have been in cool boxes with ice prior. I have never been so upset my guests drinking warm beer.
No ice for drinks
No Peroni or pink Prosecco which was specifically requested.
The bar list which was sent was not what the bar brought lots were missing.
No lime for corona I had to supply strawberries limes and lemons.
The Peaky blinders cocktail list was not what was advertised just a generic one we were hosting a Peaky Blinders themed party.
When we raised the issues the owner said he had lots of other events and one with 300 people felt like our party wasn't important to him the agent and bar owner blaming each other.
We will never hire again or recommend
Re Response after my review was published they said glasses should be requested!
The glasses were requested on the telephone but not added as requested to the invoice which was never updated or sent through as requested
I asked for lots of Peroni and pink Prosecco
They said they went to buy some more drinks yes the bat tender went to buy 2 boxes of Peroni and 2 bottles of pink Prosecco which was warm! My husband alone can drink a box of Peroni on a party night on his own and I can drink a bottle of Prosecco on my own let alone having over 50 guests! Response is a joke!
No ownership my booking fee should be refund not just offered money if next booking.

11. Juli 2026
Poptop Events-Logo

Antwort von Poptop Events

Hi Zoe,

Thank you for taking the time to leave your review.

I'm very sorry to hear that the bar did not meet your expectations.

We've discussed all of your feedback with the supplier. They have confirmed that plastic cups are provided as standard for their mobile bar service, and we couldn't find any request for glassware in the event brief.

We understand this wasn't what you were expecting, and we're sorry for the disappointment.

Regarding the drinks selection, we also apologise that not all of the alcohol you wanted was initially available. As a mobile bar, stock levels can sometimes be challenging to predict, but the supplier has confirmed that they did source and restock Peroni during your event to accommodate your request.

We truly regret that your experience fell short of what you had hoped for. Your feedback is invaluable and helps us work with our suppliers to improve our service.

We hope you'll consider booking with us again in the future. If you do, please feel free to contact James directly at james@poptop.co.uk, and we'd be happy to arrange a discount on your next booking as a gesture of goodwill.

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