Ordered a neon sign. Got a confirmation email and cash deducted from my account. porcelainadvertising.com site is redirected now, emails are unanswered from both original email and the new site. S... Mehr ansehen
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Das sagen Bewerter
DO NOT GIVE THIS COMPANY OR ANY OTHER OFF-SHOOTS YOUR MONEY!!! Read the reviews; everyone associated with Porcelain Advertising or its rebranded attempts are crooked and should be in jail. They will... Mehr ansehen
I've ordered two other signs, both transactions went well. Decided to finally spring for a neon sign, two months later, nothing. Wrote "customer service" twice, no answer. Guess I'm writing off $450... Mehr ansehen
DO NOT BUY. I called Ocoee Police Department and confirmed the owner of this company, Darrien Anthony Eouse, is back using heroin. He has an arrest history in Orange County for sales and possession of... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Porcelain Advertising builds the highest-quality porcelain enamel signs and real neon signs available today—crafted exactly like the vintage originals, using the same time-tested materials and methods. Our specialty is authentic quality reproductions of vintage advertising including gas, oil, and automotive signs. Founded by a true collector and life-long auctioneer who fell in love with iconic brands like Texaco, Shell, Sinclair, Ford, Mobilgas, Esso, or vintage advertising with the old cartoons and characters we all know and love Mickey, Goofy, Popeye, Scrooge, Reddy Kilowatt, just to name a few. Every sign is handcrafted with kiln-fired porcelain enamel, 1/4” heavy gauge steel, hand-punched holes, and our neon signs are made with handblown glass neon tubing—not stickers, plastic, or LEDs. We serve collectors, car guys, restorers, and vintage lovers who want real, long-lasting quality—not mass-produced aluminum signs or cheap LED imitations. Our customers choose us because they want the sign to feel like the one they remember from their dad’s garage, the one they saw glowing off the highway, or the piece that ties together their man cave, shop, or showroom. We offer: • Authentic porcelain signs (12” and 30” sizes) • Real neon signs with porcelain faces and powder-coated steel cans (24” to 48” and larger) • Custom neon signs made to order • Free returns, fast shipping, and top-rated customer service Founded by a second-generation auctioneer who grew up in the vintage sign world, Porcelain Advertising exists to bring back the craftsmanship and character of American advertising history. If you’re searching for real neon signs, vintage gas station signs, or the best porcelain enamel signs for sale—you’re in the right place.
Kontaktinformationen
211 Capitol Ct, 34761, Ocoee, Vereinigte Staaten
- 3216173838
- support@porcelainadvertising.com
- porcelainadvertising.com
1,7
Ungenügend
152 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Great Product
Great Product, not Flimsy,solid build !! Great selection!! Quick delivery, will be ordering more !!
27. Juli 2025
Still have not received my order
Still have not received my order. Its been over two weeks
27. Juli 2025
Great quality!
27. Juli 2025
Product is well made
23. Juli 2025
CUSTOMER SERVICE TOTALLY UNRESPONSIVE
I paid for a neon sign from this company ($675.00 / Confirmation #TIR6C855K) and it posted on my credit card statement June 22, 2025. As I write this, (July 24, 2025), I have received NO sign, nor any correspondence from them since I placed the order. Nor have they responded to multiple attempts requestiing information. There is no customer service phone number to be found. Their website says 'ships in 6-7 days'. Quality of their product appears to be good, but I cannot offer an actual comment on that because I've never seen one in person! Going to Citi to open a case and demand a refund.
23. Juli 2025
Bewertung ohne vorherige Einladung
Product is trash. No guarantee!
This website is saying they use authentic materials and how quality their products are. My sign arrived in pieces. I don't think it was from shipping. It looked to be terrible quality. When I reached out they ignored me for weeks. Then I finally got a reply that said no refunds. Even though their website shows refunds. Looking back at their site it shows 5 star rating which is not true. And a large "Satisfaction Guarantee" which is also a lie.
26. Juni 2025
Bewertung ohne vorherige Einladung
Love My Reddy Kilowatt Sign
There are some negative reviews here about this business. I am going to vouch for the owner of this small business.
A week after I placed my order, I had no shipping info. I contacted the business via email on a Friday evening. The owner responded back on Monday morning informing me that the machine used for manufacturing my sign was being repaired. The owner kept me informed about the delivery and I received my sign last week. I would definitely purchase from Porcelain Advertising again!
21. Juli 2025
Bewertung ohne vorherige Einladung
Such a quality product !!
Such a quality product !!! And the design styles available can meet any decor schemes
30. Mai 2025
Order not received
I still have not received my Paw-Paw Fishing Lure sign which I ordered before the Shelby sign. Already missed Father’s Day and am very disappointed. Please check on my order and advise.
30. Mai 2025
Antwort von Porcelain Advertising LLC
Hi Todd, sorry to hear you had a shipping issue. It shows this sign shipped with USPS 420446919334610597204357513872.
Although, we would’ve appreciated the opportunity to address the issue with you; we don’t want anyone to have a negative experience.
We would’ve been happy to resolve this issue with you and provided a replacement if you reached out.
But, we didn’t have the opportunity to speak with you; so, we went ahead and refunded your purchase in full.
As a small business your reviews impact us in a big way. That’s not an excuse for anything because we ALWAYS have and always will do right by our customers.
I just say it because although I understand the situation can be frustrating especially when tracking shows delivered; we never would’ve allowed you to lose anything or made you deal with it on your own.
This business is everything to us and it hurts to know you had a poor experience but it hurts even more not getting the chance to make it right
The product was as advertised
The product was as advertised. It took weeks for it to be processed and shipped.
30. Mai 2025
Ordered a sign and the next day USPS…
Ordered a sign and the next day USPS provided tracking. Over a week later, USPS still does not have the sign. I contact them and they say it shipped. Next day they decide to reship. I email and then they say it's out of stock. I requested a refund and no reply. Contacted my bank to file a claim. These guys are scammers. Don't buy from them.
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Porcelain Advertising LLC
We’re a small business and we’re always transparent about our shipping timelines. We don’t claim to be Amazon—we can’t ship the next day—but we do take pride in delivering high-quality, handcrafted products and providing clear communication throughout the process.
In this case, the customer demanded tracking just two days after ordering, then immediately threatened a chargeback. As stated in our policy, once a chargeback is threatened, we halt shipment and issue a full refund to avoid further issues. That refund was processed and confirmed in writing.
Despite receiving the full refund, the customer still proceeded with the chargeback the next day.
Calling us scammers after being fully refunded—and then filing a chargeback anyway—is not only unfair, it’s misleading to others. We stand behind our products, our policies, and our integrity. We’re always happy to work with respectful customers who reach out in good faith.
Beautiful product
Beautiful product. Looks realistically genuine as an original antique. I like that it has porcelain on top- durable. My husband was thrilled which makes me thrilled. He should be thrilled on his 70th birthday, don’t you think? Glad we found you!
2. Juni 2025
Communication issues
Response to Porcelain Advertising's response:
Your timeline is incorrect. I allowed you four full business days to simply acknowledge my order/payment and provide shipping date or production status before my first inquiry.
Business 101. Customer places order/pays in advance, and thankful business owner timely acknowledges order/payment and provides status.
*********
Placed order and paid via credit card 5/26/2025.
By 5/30/2025 I'd received no shipping date or tracking number. Follow up phone calls, emails and text messages did not elicit a response. Still no response by 5/31/2025, until after I disputed credit card charge.
In that the sign was intended as a birthday gift, which I would need to receive by 6/12/2025 to gift, and no anticipated delivery date or other communication was forthcoming, I moved in a different direction.
25. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Porcelain Advertising LLC
Hi Al, you placed an order over Memorial Day Weekend, 2-days later you called and emailed demanding tracking information and threatening to file a chargeback with the credit card company.
Your order was being processed and was on schedule to ship within our stated timeframe. Also, at any point in time, you are free to cancel your order and receive a full refund. It’s understandable if the timeframe doesn’t work due to being a gift and had you told us any of this we would’ve done everything we could to get it to you. You didn’t.
However, you threatened to file a dispute with your credit card company and as a small business we can’t take that risk.
Your order was cancelled and we provided a full refund which you were notified about. Then you continued to file a dispute for a charge you already had confirmation of being refunded.
I understand being eager to receive your product but we’re not a massive retailer capable of delivering products the next day. Nor, do we promise to do so.
We make high quality signs by hand and enamel is extremely frustrating to work with; each sign takes multiple steps over several days to complete.
I don’t understand why you feel the need to attack our business and make claims you know aren’t true in an attempt to hurt us.
We did everything right. We always will.
This site is a scam
This site is a scam. I placed the order and my package showed it was being delivered. Then an empty box arrived. I tried contacting them and nobody replied. Tried for a week. porcelainadvertising.com is a huge scam. Terrible experience. How are they getting away with this!
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- Reply from this merchant is exactly what a scam artist would say. I wouldn't give this merchant anymore of my personal information! SCAAAAMMMMM!
13. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Porcelain Advertising LLC
**"Customer" refuses to provide order information for us to resolve his complaint.. Wonder why that would be
Hey Josh, it sounds like you might have us confused with someone else… I can’t find any orders for you in our system.
If it’s under another name please reach out to us, asap! That is extremely frustrating and if I received an empty box, I’d be livid.
Please send us a message so we can resolve this for you right away. We appreciate the opportunity to make it right; that is not something our business will ever allow to happen.
It is great I have bought 3 signs from…
It is great I have bought 3 signs from ya’ll . All great
27. Mai 2025
Antwort von Porcelain Advertising LLC
Thanks, J. Wayne! We appreciate you coming back for more—we put a lot into making sure every sign is done right, and it means a lot to know they’ve all hit the mark. Can’t wait to get the next one in your hands when the time’s right
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