Porch Pirates Mystery Boxes Bewertungen 

My first 2 box’s was great. I have had other box’s from different ones and these are amazing

I just received my fourth Porch Pirates Mystery Box order. I feel like a lot of people throw a tantrum because they expect to win a prize on their first box or so, but we WON a brand new PS5. My son is over the moon. Unfortunately, my wife's pink box was destroyed by UPS and it looked like someone had opened it up on the way here. I called Porch Pirates and was able to speak to the owner, Austin, himself! He got me another box on the road right away. It's been about a year since I've been buying from porch pirates, and they're the only mystery box company that actually picks up the phone, handles issues, and cares. I have seen MASSIVE improvements in both the speed of delivery, the customer support and the quality of their boxes. You've earned a subscriber today pirate crew! Thanks for the PS5 :)))

Still never received. Since 6/21/26. It’s 7/16/26. It’s supposed to arrive today.

I was supposed to receive my order June 29th, but here it was July 15th and nothing and no shipping information. I reached out to Customer Service and Nina was right back to me within an hour. Due to the advertising on Facebook, their business has exploded and orders are backed up. She said she would put a priority on mine so that it does get shipped. I told her I thought that may be the case but wanted to make sure I didn't have a real "porch pirate". ☺Nina did a great job and made me feel at ease and may have appreciated my little joke, lol, but maybe not. I was more worried because I am so excited to see what I am going to get!!

Nina in Customer Service is great! Super fast in responding to my inquiry. Looking forward to getting my first box from Porch Pirates!

My order had been delayed but I reached out to customer service and within minutes Nina was already solving the issue. I really appreciate her prompt response and willingness to get me a resolution fast. Thanks again Nina!

I had been concerned about my order and I reached out by email. I was then contacted by Nina who apologized for the delay. Explained that they have become very busy and are working very hard to get the orders out and have happy customers. Nina assured me , my order will be handled soon. I appreciated her quick response. I will do another review after I receive my order. Looking forward to it !

Slow in recieving,but Heidi responded to my questions as to why quickly and politely. I look forward to receiving my box.

I haven't gotten my boxes yet .. but I know I will enjoy them when I do get them

Nina was very quick to respond and very professional

I ordered a beauty and wellness mystery box and thats not what I recieved. Instead I got a bunch of useless temu garbage. Some of the items even appeared used. Lesson learned.

Waste of money! Received cheap temu items and other crap that wasn’t worth anything! I spent $135 and was very disappointed! DO NOT WASTE YOUR MONEY!!!!

Heidi is awesome and so helpful! Kind quick responses!

Absolutely awesome people!Thank you Heidi

Great customer service provided by Heidi!! I am super excited to receiving my packages.

ordered two boxes on june 5th, I realized they weren't delivered. I reached out to customer service who told me they would be ship the next day. That did not happen. A few weeks went by, and I reached back out to them. They told me that the boxes would be delivered in a few days. Every email started with how they gained such notoriety due to going viral. Then they quietly canceled my order a week later without saying anything.

Order number #10542

Update. want to clarify i deleted the email by accident. But was able to log onto my account and find the order number and information.

Heidi reached out to me in regards to my order that I had placed. She is extremely helpful and was able to help me. Great small business communication. Thanks Heidi!!

Heidi took care of me very quickly and politely. Very good customer service skills.

Still waiting on my order. However! I asked for an update with customer support (wasn’t sure if there was a computer error or delays with the storms). I got a quick reply from Heidi who was very kind and helpful. Looking forward to package tracking soon and then a nice surprise at my door!

Heidi went above and beyond on a weekend to assure me my order would be high priority and shipped out to me as soon as possible. Great people will be ordering again.