PE Solutions Bewertungen 14 975

Surabhi was very helpful on the call trying to get the problem solved for me

Vivek Vinod was Very helpful

from PRND
Denise Davies

My experience was great with Sunny D helping to resolve my query .
Kerry sellen

They took over a residential electric contract on one of my rented properties without notifying us and then after 8months sent an email stating they had it, and it was on a business contract. On calling them to sort they said I had asked for it to be with them which I had not and refused to let it go back to my private residential electric tariff without paying nearly £900 for something they should have not taken.
Their call handlers are in Mumbai and also clearly just stick to a robotic script and it’s near on impossible to resolve. Disgraceful company

Sarah was very helpful and was able to sort out my query.

You could not make this up!
An update...one year later...still a broken smart meter...still double billing and double direct debits being taken...still daily phone calls and emails.
After cancelling the direct debits on the staff advice, now recieving debt collection letters.
Not allowed to pay because Positive Energy say that we are not customers! That I have been sending photos of random meters not my own, that they are not responsible for changing the broken meter. Despite 4 visits from 4 engineers telking them that there is only 1 broken meter...
Stay away from this company!

great help Surabhi Shankar

Nafisa for help
M alhashemy

Heenal she is brilliant service very helpful by abdul tm restaurant

Spoken to Joel with my queries he was very polite & knowledgeable. Thanks for your help. Kashif

Joel had an amazing phone manner, polite, helpful, nothing was to much trouble in helping me log onto my account, his action in sending me my invoices by email due to me struggling was above and beyond thankyou Joel

Very helpful and kind team member
Thank you

I was treated in a very professional way and guided along well in respect of my query by Willy Coutinho. Not at anytime did I feel that I did not understand any part of the query and I felt very comfortable with the outcome.

Lovelina was very professional and helpful

Nafisa was very helpful today .Muhammad Arfan

Joel was acknowledgeable and answered all my questions in detail and with patience

very happy. very helpful Heenal Mehta. by kevin

Vivek Vinod
Very helpful
from Yu Por Wong

Mark is great Guy , very best customer service to resolved my concern 👍

I have spoken to Nikita,She was absolutely fantastic very professional and efficient. She completed the job quickly and made sure everything was working perfectly. Plus, she was really helpful, answering all my questions and making the whole experience stress-free