Ordered from beds 2 days ago, getting it delivered today! Spoke to Jafar Ali on the phone who was clear with the instructions and what will happen on the day ect. Amazing communication, they were the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rehman Khan called to arrange the delivery and was super helpful. I added the option to have purchase taken upstairs and he told the drivers to let me know when they were 15 mins away. All went very s... Mehr ansehen
I contacted them and asked if they could arrange for the mattress to be delivered on 4th August, as it is my daughter’s birthday and I wanted it to arrive in time for her special day. Laiba was very p... Mehr ansehen
Within four hours of my purchase this company called to arrange a delivery date. Delivery dates go by postcode. I spoke with Iqra in customer service. I will update this review after the delivery. F... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Expert 2 Man Logistics Delivering throughout the UK
Kontaktinformationen
Vereinigtes Königreich
- premierdeliveries.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I am very happy with the customr service
I am very happy with the customer service from Abdul Rehman and appreciate my questions being answered about deliveries:)
Very helpful assisted with query…
Very helpful assisted with query promptly.
Love Iqra and how patient she was
I had great experience with the..
I had great experience with the customer service- Abdul Rahman dealt with me, I had a concern about the delivery, he cleared it and even helped me,
Heavy garden item
The delivery was absolutely perfect. Our item was delivered on time and with great personal service by ABU. He helped with the unpacking and spent time with us to ensure that there was no damage.
Listened to query..understood it…
Listened to query..understood it straight away...sorted the issue..good work
Lazy delivery company
I do not expect to have a shakedown on my doorstep for more money just because you cannot deliver to a door, I paid the company for delivery and expect delivery to be TO MY DOOR. Avoid using this company as they are lazy.
Good contact understanding
Very quick and great customer service
Laiba was so helpful and rearranged my delivery with ease. Thank you so much for your wonderful and quick customer service!
Laiba was amazing so good and helpful
Laiba was amazing so good and helpful
0 stars
If I could give 0 stars I would. Ordered two beds and mattresses to be delivered. Paid extra for it to be delivered to room of choice. One man came told me my stuff shouldn't have been on his van and that someone else would be coming to take up to my flat. He dumped the stuff in the bottom of my tenement at 8am. Had to get family members to come help take upstairs as surprise no one from this company came back. Been in contact with them to be told it was delivered to room of choice which is LIES

Antwort von Premierdeliveries
Great delivery company
Excellent delivery company. Communication was prompt and concise, the tracking information very useful and the young men who brought everything in and built the furniture were extremely polite and helpful. 10/10
Delivery experience
I recently received my bed (consignment number PFJg7H14bp) and had a great experience.
The delivery and assembly team were punctual, polite, and very professional. They worked efficiently, handled everything with care, and left the space clean and tidy.
Really appreciate their excellent service, thank you!
ZERO STARS - SCAMMERS!!
If I could give zero stars i would.
This company is a joke and they scam customers.
I ordered a mattress from beds.co.uk and paid in full.
Premier Deliveries then emailed me demanding £39 for delivery even though delivery was stated as free on the website. I refused and they sent more emails and then phoned me.
The customer service representative was horrible and the call ended with me shouting at her to stop talking over me when im explaining why I wont be paying. This entire interaction with beds.co.uk and premier deliveries has been a disgrace. We are now 4 days in, ive no refund and no mattress

Antwort von Premierdeliveries
I have just had a king size bed…
I have just had a king size bed delivered. The gentleman who delivered, Khushpreet Singh was very helpful, polite and friendly. A credit to Premier Deliveries. I was given his details, to thank him by the customer care team, Laiba, who answered my email enquiry promptly. Thank you both.
Iqra’s customer service was very good…
Iqra’s customer service was very good but I would have rated 5 star if she spoke a little slower making it easier to understand.
One of the most pathetic delivery…
One of the most pathetic delivery services in the UK.
The so-called “Premier delivery” is extremely misleading. Deliveries are restricted and inconvenient, and items are only left at ground floor even for flats — which is completely impractical.
What is most unacceptable is that they demand extra charges for so called express delievery . If you refuse, they simply say they cannot deliver to your area and delay it for weeks (over 2 weeks in my case).
None of these terms were clearly disclosed before payment, which makes this highly non-transparent and unfair.
Very poor service, lack of professionalism, and no respect for customers. I would strongly advise others to avoid.

Antwort von Premierdeliveries
Recently used this company to deliver a…
Recently used this company to deliver a bed and mattress
Customer Service was very good and helpful
Delivery was prompt and kept up with times etc
Highly recommended
Customer service
After ordering my product I was re located to premiertracking. Delivery has has now been booked for next week.
Yasmir was my point of contact via the chat bot on the site. My delivery query was dealt with quickly and efficiently, absolutely amazing customer service. Thank you yasmir
Tracking my order.
I was concerned about my order as I wasn't getting any updates.I had a live chat with Yasir and my concerns were addressed quickly and professionally.
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