Premierdeliveries Bewertungen 

5 136
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered from beds 2 days ago, getting it delivered today! Spoke to Jafar Ali on the phone who was clear with the instructions and what will happen on the day ect. Amazing communication, they were the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Rehman Khan called to arrange the delivery and was super helpful. I added the option to have purchase taken upstairs and he told the drivers to let me know when they were 15 mins away. All went very s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I contacted them and asked if they could arrange for the mattress to be delivered on 4th August, as it is my daughter’s birthday and I wanted it to arrive in time for her special day. Laiba was very p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Within four hours of my purchase this company called to arrange a delivery date. Delivery dates go by postcode. I spoke with Iqra in customer service. I will update this review after the delivery. F... Mehr ansehen

Unternehmensdetails

  1. Logistikdienst

Vom Unternehmen geschrieben

Expert 2 Man Logistics Delivering throughout the UK


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

5136 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 57 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(5 136)

674 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Heavy garden item

The delivery was absolutely perfect. Our item was delivered on time and with great personal service by ABU. He helped with the unpacking and spent time with us to ensure that there was no damage.

18. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Lazy delivery company

I do not expect to have a shakedown on my doorstep for more money just because you cannot deliver to a door, I paid the company for delivery and expect delivery to be TO MY DOOR. Avoid using this company as they are lazy.

15. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

0 stars

If I could give 0 stars I would. Ordered two beds and mattresses to be delivered. Paid extra for it to be delivered to room of choice. One man came told me my stuff shouldn't have been on his van and that someone else would be coming to take up to my flat. He dumped the stuff in the bottom of my tenement at 8am. Had to get family members to come help take upstairs as surprise no one from this company came back. Been in contact with them to be told it was delivered to room of choice which is LIES

9. April 2026
Bewertung ohne vorherige Einladung
Premierdeliveries-Logo

Antwort von Premierdeliveries

We sincerely apologise for the inconvenience caused and for the lack of service you received on the day of delivery. We appreciate how difficult and stressful this situation must have been, particularly after being advised that someone would return to assist and this did not happen.

We also understand your concerns regarding the information provided afterwards, and we’re sorry for any confusion or upset this has caused.

Your feedback has been taken seriously, and we would appreciate the opportunity to investigate this matter further with the relevant team. Please send us your order details at support@premierdeliveries.co.uk so we can review what happened and provide you with an update.

Sarah K,
Customer Satisfaction Team.

Bewertet mit 5 von 5 Sternen

Great delivery company

Excellent delivery company. Communication was prompt and concise, the tracking information very useful and the young men who brought everything in and built the furniture were extremely polite and helpful. 10/10

9. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delivery experience

I recently received my bed (consignment number PFJg7H14bp) and had a great experience.
The delivery and assembly team were punctual, polite, and very professional. They worked efficiently, handled everything with care, and left the space clean and tidy.
Really appreciate their excellent service, thank you!

8. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

ZERO STARS - SCAMMERS!!

If I could give zero stars i would.
This company is a joke and they scam customers.
I ordered a mattress from beds.co.uk and paid in full.
Premier Deliveries then emailed me demanding £39 for delivery even though delivery was stated as free on the website. I refused and they sent more emails and then phoned me.
The customer service representative was horrible and the call ended with me shouting at her to stop talking over me when im explaining why I wont be paying. This entire interaction with beds.co.uk and premier deliveries has been a disgrace. We are now 4 days in, ive no refund and no mattress

8. April 2026
Bewertung ohne vorherige Einladung
Premierdeliveries-Logo

Antwort von Premierdeliveries

Hi Hannah Moore,

We’re sorry to read about your experience and understand why you’re upset.

We appreciate your concerns regarding the delivery charge and the communication you received. This is clearly not the experience you expected when placing your order, and we regret the frustration caused by the situation and the interaction with customer service.

We would like the opportunity to review this matter properly, including the delivery charge query and the status of your refund/order. Please send us your order details to support@premierdeliveries.co.uk so we can investigate further with the relevant teams.

Sarah K,
Customer Satisfaction Team.

Thank you for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

I have just had a king size bed…

I have just had a king size bed delivered. The gentleman who delivered, Khushpreet Singh was very helpful, polite and friendly. A credit to Premier Deliveries. I was given his details, to thank him by the customer care team, Laiba, who answered my email enquiry promptly. Thank you both.

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

One of the most pathetic delivery…

One of the most pathetic delivery services in the UK.

The so-called “Premier delivery” is extremely misleading. Deliveries are restricted and inconvenient, and items are only left at ground floor even for flats — which is completely impractical.
What is most unacceptable is that they demand extra charges for so called express delievery . If you refuse, they simply say they cannot deliver to your area and delay it for weeks (over 2 weeks in my case).
None of these terms were clearly disclosed before payment, which makes this highly non-transparent and unfair.
Very poor service, lack of professionalism, and no respect for customers. I would strongly advise others to avoid.

4. April 2026
Bewertung ohne vorherige Einladung
Premierdeliveries-Logo

Antwort von Premierdeliveries

Hi Sadaf Khalid,

We’re sorry to hear that your experience did not meet your expectations.

We understand your frustration regarding the delivery arrangements, additional charges, and the delays you experienced. We appreciate that this would have been particularly disappointing if the delivery terms and restrictions were not clear to you at the time of placing your order.

We also regret that the service left you feeling unsupported and inconvenienced. Customer experience is extremely important to us, and feedback such as yours helps highlight areas where improvements may be needed.

We would welcome the opportunity to review your case further. Please send us your order details to support@premierdeliveries.co.uk so we can investigate the matter with the relevant department.

Sarah K,
Customer Satisfaction Team.

Bewertet mit 4 von 5 Sternen

Customer service

After ordering my product I was re located to premiertracking. Delivery has has now been booked for next week.
Yasmir was my point of contact via the chat bot on the site. My delivery query was dealt with quickly and efficiently, absolutely amazing customer service. Thank you yasmir

1. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Tracking my order.

I was concerned about my order as I wasn't getting any updates.I had a live chat with Yasir and my concerns were addressed quickly and professionally.

1. April 2026
Bewertung ohne vorherige Einladung

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