Presto Coffee Roasters Bewertungen 

270
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This is the perfect instant coffee available for online orders. It tastes absolutely amazing, smooth but full of flavour, both decaf and house blend, we can't fault it at all. The 500gr tins are the p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

My search for a strong coffee tasting coffee continues. I have tried numerous and thought I’d splash out on Presto Intenso from Waitrose. Lovely packaging and I always love the smell when coffee is fi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Great tasting, well priced and environmentally responsible coffee bags. Only drawback is that once they're out of the box you can't tell from the sachets which coffee is in it as the sachets all loo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Avoid as partner ordered coffee Oct 2023, they took payment and never delivered. Sent emails to support and no response. Just got a marketing email from them today and Facebook shows them skiing wit... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kaffeerösterei

Vom Unternehmen geschrieben

Presto is an independent UK coffee company on a mission to make great coffee simple. We believe quality coffee should fit into real everyday life, whether that means a quick premium instant coffee before the school run, freshly brewed ground coffee at the weekend, whole beans for your machine, or convenient coffee bags for work, travel and busy mornings. Best known for our barista-grade instant coffee, Presto also offers whole bean coffee, ground coffee and individually wrapped coffee bags, giving customers an easy way to enjoy better coffee however they like to brew. Our range includes smooth, bold, decaf and half-caf options, all designed to deliver proper flavour without unnecessary fuss, equipment or coffee snobbery. We are proudly B Corp certified and use coffee sourced from Rainforest Alliance certified farms. Sustainability has always been central to Presto, from responsible sourcing to our recyclable and plastic-free packaging. We believe good coffee should taste great, be easy to enjoy, and be made with care for people and the planet. Presto is stocked online and in leading retailers including Waitrose, Co-op, Ocado, Booths and other selected partners. Customers can also buy directly through our website, on Amazon, and through our coffee subscriptions. Whether you are ordering instant coffee, coffee beans, ground coffee or coffee bags, our team is here to help with product questions, deliveries, subscriptions and anything that is not quite right. We keep things friendly, practical and refreshingly fuss-free. Presto exists to upgrade everyday coffee: better taste, better convenience and better packaging, one simple cup at a time.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

270 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(270)

20 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good taste

Good taste, good service.

24. April 2023
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Antwort von Presto Coffee Roasters

Thanks so much for your review, Diane! We're delighted you enjoyed the taste and found our service up to scratch. We really appreciate your support.

Bewertet mit 5 von 5 Sternen

Freshly roasted coffee always

Freshly roasted coffee, quick delivery.

12. April 2023
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Antwort von Presto Coffee Roasters

Thanks so much for taking the time to leave a review. We're pleased to hear you enjoyed the freshly roasted coffee and quick delivery! We really appreciate your support.

Bewertet mit 5 von 5 Sternen

Great tasting fresh coffee

Great fresh coffee. Amazing service

18. April 2023
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Antwort von Presto Coffee Roasters

Hi, thanks for the great review. We're pleased you enjoy the fresh coffee and find our service amazing. Much appreciated. James

Bewertet mit 5 von 5 Sternen

Brilliant coffee, excellent Customer service.

I was looking for an instant coffee with a difference & came across Presto.
Rather pricey, but (almost!) worth the price tag for its smooth texture and 'authentic' taste. I said 'almost' worth the cost, simply because, if you're an avid coffee drinker, regular Instant Presto drinking makes a bit of a dent in a carefully managed budget!
Running out of my 1st 100gr tin of Instant Presto, I ordered my next one, only to find out that they were all sold out! I was informed that they had 2 left in the Warehouse so, without taking a closer look, I ordered one.... and discovered that I had, in fact, placed an order for an industrial tin of Instant!!! Luckily, Customer Service was very pleasant, and efficient, and the order was cancelled.
I expected to have months long of waiting for the new supplies to arrive, but within a week they had, and a few days later, I was able to have my 'Presto fix'!
So, Thumbs-up to the Presto Team and their least 'instant-tasting' Instant Columbian Coffee! Count me in as a regular Presto Customer from now on!

16. April 2023
Bewertet mit 5 von 5 Sternen

Expectations fulfilled

Great flavour, great service and fulfilled my expectations.

9. April 2023
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Antwort von Presto Coffee Roasters

Hi Deana, thanks for the kind review. We're delighted the flavour and service met your expectations. Appreciate your support. James

Bewertet mit 5 von 5 Sternen

Best instant coffee going

Best instant coffee going! Would recommend to anyone

31. März 2023
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Antwort von Presto Coffee Roasters

Hi Ethan, thank you for the fantastic review! We're thrilled to hear you think our instant coffee is the best and that you'd recommend it to others. Your support really means a lot to us. Enjoy your cups! James

Bewertet mit 5 von 5 Sternen

Great coffee

17. März 2023
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Antwort von Presto Coffee Roasters

Hi Adam, thanks for taking the time to leave such a positive review. We're delighted you're enjoying the coffee and really appreciate your support. Enjoy! James

Bewertet mit 5 von 5 Sternen

Great coffee at a great price

Really enjoyable coffee from a B corp (which is important to us) at a good sustainable price. Prompt delivery. Our go to daily espresso and pour over.

26. März 2023
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Antwort von Presto Coffee Roasters

Hi there, thank you for the great review! We're so pleased you enjoy our coffee at a fair, sustainable price and appreciate that we're a B Corp. It's fantastic to hear deliveries are prompt and that we're your go-to for daily espresso and pour-overs. Thanks for your support! James

Bewertet mit 5 von 5 Sternen

flawless experience

Great coffee, good prices, quick delivery.

20. März 2023
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Antwort von Presto Coffee Roasters

Hi Sergei, thanks for taking the time to leave a 5-star review! We're delighted you had a flawless experience with great coffee, good prices and quick delivery. We appreciate your support – enjoy! James

Bewertet mit 4 von 5 Sternen

Packaging minimal but enough

Packaging minimal but enough. Despatch OK.

10. März 2023
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Antwort von Presto Coffee Roasters

Hi George, thank you for the feedback! We're glad you found our packaging minimal yet sufficient and that dispatch was okay. Keeping waste down while ensuring your coffee arrives safely is important to us. Thanks for your support – enjoy your brews! James

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service from Francesca and the team as always! Love their instant - it’s one of the best I’ve ever had!

9. März 2023
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Antwort von Presto Coffee Roasters

Hi Amir, thank you so much for the lovely feedback! We're delighted you rate our instant coffee so highly and that Francesca and the team consistently provide excellent service. Hearing it's one of the best you've ever had means a lot. Thanks for your support! James

Bewertet mit 1 von 5 Sternen

They use Evri (Hermes) as their…

They use Evri (Hermes) as their courier.

Initially delivery was allegedly delivered, then they provided several erroneous updates and ultimately I had to have Presto send another bag of coffee 1 week later.

The customer service team were friendly, but given that my very first order was a disaster then I'll stick with a competetor as at least I have faith in their courier.

UPDATE - I've just had a response after 3 years! Extremely poor, won't be using again.

9. März 2023
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Antwort von Presto Coffee Roasters

Hi Jordan, I'm really sorry to read about the delivery issues you had with our courier – that's absolutely not the experience we want anyone to have. I'm glad the team were friendly, but it's disappointing that your first order went so wrong. Please message us through the Presto website with your order details so we can look into this properly and put it right, whether that's resending your coffee or arranging a refund. Thank you for the feedback, and apologies again for the trouble. James

Bewertet mit 5 von 5 Sternen

Let me know if my order has failed through a card rejection

When my card expires / won’t pay , please send me a Text reminder. Or email …. But this is my GO- To Coffee !

20. Dezember 2022
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Antwort von Presto Coffee Roasters

Hi there, thanks for letting us know and for making Presto your go‑to coffee. I'm sorry your order ran into a card issue without any notice – that's frustrating. We'll look at improving our reminder system so you get a text or email when a payment fails. In the meantime, if you ever have trouble with a subscription renewal, please message us via the website and we'll get it sorted. Thank you for the feedback, and for sticking with us. James

Bewertet mit 5 von 5 Sternen

Very good coffee fast delivery although…

Very good coffee fast delivery although post Office didn’t deliver within time slot provided

17. März 2023
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Antwort von Presto Coffee Roasters

Hi Robert, thanks for the review and for the nice words about the coffee and delivery. I'm sorry the Post Office didn't deliver within the time slot you were given – that's frustrating when you're looking forward to your coffee. While we rely on delivery partners for the final mile, we're always working with them to improve the experience. Thanks again for choosing Presto, and we hope you continue to enjoy the coffee. James

Bewertet mit 5 von 5 Sternen

Quick, tasty & good value

Quick delivery, good price and great coffee.

11. März 2023
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Antwort von Presto Coffee Roasters

Hi Max, thank you so much for taking the time to leave a review. We’re really pleased you’re enjoying the quick delivery, great value and, most importantly, the coffee itself! Your support means a lot to us – here’s to many more cups. James

Bewertet mit 5 von 5 Sternen

Great coffee

16. März 2023
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Antwort von Presto Coffee Roasters

Hi Paul, thanks for the quick review and for the kind words! We’re delighted you think our coffee is great – that’s music to our ears. Appreciate you taking the time to share. James

Bewertet mit 5 von 5 Sternen

Such a great company to deal with

I just love when a company goes above and beyond. Presto Coffee are such a great company to do business with. The staff are so helpful and knowledgable and it's obvious that they want your custom. With that service, it's no wonder I keep going back.

14. März 2023
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Antwort von Presto Coffee Roasters

Hi Malcolm, thanks for taking the time to write such a kind review. We're really happy to hear our team have been helpful and that our service keeps you coming back. We appreciate your continued support. James

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