I had a great experience with Prezzee support, especially with Ethan who helped me resolve an issue I thought was impossible to fix. I no longer had access to my old phone number, so I couldn’t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Asmaa Soliman gave me exceptional customer service and explained the policy so well. This has made me gain trust in Prezzee, because initially I did not know what the outcome would be. I purchased th... Mehr ansehen
Unternehmen hat geantwortet
The Customer Support team went above and beyond to locate my missing gift card. Chrystal worked like a detective and didn't slow down until she had found my card! The team's patience with and suppo... Mehr ansehen
Unternehmen hat geantwortet
John Ibon the representative that assisted me got things handled quickly and efficiently and was very grateful that it got done in a timely fashion. Real customer service is much better than any virtu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand. Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. With instant or scheduled delivery, you can buy and send retailer Gift Cards from Target, DoorDash, Macy's, Uber Eats, Adidas, Uber, DSW, Marshalls, Barnes & Noble, Ulta and many more. Prezzee also offers the Prezzee Smart eGift Card, a universal card that means your Giftee gets to choose how they spend it!
Kontaktinformationen
1411 Broadway, 10018, New York, Vereinigte Staaten
- help@prezzee.com
- prezzee.com
4,8
Hervorragend
5112 Bewertungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Prezzee US
Hi John,
Thank you so much for the compliment about Alfred.
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team, and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
I had a great experience with Prezzee…
I had a great experience with Prezzee support, especially with Ethan who helped me resolve an issue I thought was impossible to fix.
I no longer had access to my old phone number, so I couldn’t receive the verification code to get into my account. I was pretty stuck, but Ethan stepped in and handled everything professionally and efficiently. He was patient, understanding, and guided me through the process to successfully update my phone number.
Thanks to him, I was able to regain access to my account without any stress. Really appreciate the excellent customer service—Ethan went above and beyond!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi there,
Thank you so much for the compliment about Ethan!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
I was ready to start arguing because my…
I was ready to start arguing because my gift card was missing but the representative saw the issue instantly and took care of it!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Flora,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Jesse was PHENOMENAL
Jesse was amazing! He was so kind and fixed my problem SO FAST. I already love PreeZee and Jesse just ensured you a life long customer. Thank you Jesse.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Jazmine,
Thank you so much for your wonderful review!
We’re delighted to hear that Jesse was able to assist you quickly and kindly. It’s great to know your issue was resolved and that you had such a positive experience.
Asmaa Soliman gave me exceptional…
Asmaa Soliman gave me exceptional customer service and explained the policy so well. This has made me gain trust in Prezzee, because initially I did not know what the outcome would be. I purchased the wrong gift card, and I thought that I would be stuck with it. Asmaa made it plain and simple, explaining that I could swap it out for another retailer, and provided the steps on how to make this possible. It is very important to be treated well when spending hard earned money, and I am looking forward to making a future purchase with Preeze moving forward because of the very professional and polite customer service from Asmaa!
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Chanice,
Thank you so much for the compliment about Asmaa!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Tommy Omar was more than helpful fix my…
Tommy Omar was more than helpful fix my problem 10/10
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Charles,
Thank you so much for the compliment about Tommy!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
All your great help was tremendously…
All your great help was tremendously appreciated. Just want to say you did a great job with assisting me.
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Latray,
Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback, and we’re really glad to hear that the assistance you received was helpful. It means a lot to us to know our support made a positive difference for you.
Rita was exceptional help
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Tracy, thank you for your feedback! We're glad to hear that Rita was an exceptional help. We appreciate you taking the time to share your experience.
10 out of 10
The representative John who helped me was great although I felt defeated he gave me hope. He knew what would resolve my issue and I was able to do so fairly quickly.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Yajaira, thank you for sharing your experience! We're glad to hear John was able to guide you through the issue and help resolve it quickly. We appreciate your kind feedback and are happy he could assist when you needed it most.
Very kind and took care of my situation…
Very kind and took care of my situation !!
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Justina,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Rita was amazing help getting my gift…
Rita was amazing help getting my gift card that I accidentally archived back on my account! All it took was needing the order number.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Kaleigh,
Thank you so much for the compliment about Rita!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
My customer care person was so nice and…
My customer care person was so nice and got my situation fixed so fast
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Terry,
Thank you so much for your kind words! 😊 We’re really glad to hear that your experience with our Customer Care team was a positive one and that your issue was resolved quickly. We’ll be sure to pass your feedback along—this means a lot to us!
Fast response very helpful and solved…
Fast response very helpful and solved issue
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Thank you for your feedback! We're glad to hear the response was quick and that your issue was resolved. We appreciate you sharing your experience.
It was quick and instantaneous to get…
It was quick and instantaneous to get the card and make my purchase
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Justin, thank you for your feedback! We're glad to hear the process was quick and that you were able to receive your card and complete your purchase right away. We appreciate you sharing your experience!
JHERALDINE
JHERALDINE, was very helpful , she’s a kind person who helped me get things done in a timely matter
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Doreen,
Thank you so much for the compliment about Jheraldine!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Thank you, Rita!
I was really frustrated because I couldn't log in. Rita helped me out quickly and was able to solve my issue!
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Neiya, thank you for your feedback! We're glad to hear Rita was able to assist you quickly and resolve the login issue. We appreciate you taking the time to share your experience.
Marco was amazing
Marco was amazing! Thank you for your help
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Angela, thank you for your feedback! We're glad to hear Marco was able to help and provide a great experience. We appreciate you sharing your kind words!
Very excellent to Rita for helping me…
Very excellent to Rita for helping me with my issue I appreciate her
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Vanessa, thank you for your kind feedback! We're glad to hear Rita was able to help with your issue. We truly appreciate you taking the time to share your experience.
Problems sorted out very quickly
I had problems with a Prezzee voucher which I had printed out wrongly. I contact them and my problem was sorted out very quickly and efficiently by Mary al Shariff. Thank you so much Mary.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Robert,
Thank you so much for the compliment about Mary!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Mar helped solve my problem
Mar helped solve my problem. He was very nice.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee US
Hi Lexi,
Thank you for your kind feedback! We’re really glad to hear that Mar was able to help solve your problem and that you had a positive experience. We’ll be sure to pass along your appreciation to him.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.