Priceline Bewertungen 

I purchased a shampoo from Priceline and received a product that was already expired. I immediately contacted customer service and sent photos showing the expiry date, but no one took responsibility. It’s been almost a month now and I’ve tried everything to get a response or a refund, with no success.

Not only did they fail to send a valid product, but they also failed in their customer service and in taking ownership of their mistake.
Extremely disappointed with the whole experience. I do not recommend.

I have had a number of .mistakes with my webster pack and it is still happening. I have complained in the past and nothing has changed. Webster packs are suppose to make it easier for the patient. What a joke!!!! I am so stressed

Saturday 11th Oct 2025
I had a great experience in Karrinyup at Priceline today.
Unable to find what I was looking for in makeup, I asked Hannah for assistance and found her very helpful. She was professional, knowledgeable in the products and friendly - making me feel confident in my choices
Thank you Hannah

Terrible online customer service. They will initially reply within 24hours and acknowledge your complaint with ‘we have sent it to the relevant team’ and then you will never hear from them again even after multiple emails. Stay away from purchasing from them.

The pharmacist explained everything clearly about my prescription. It's always easy to get what I need here.

Went in to look for my skincare but the shelves were half empty.

ordered cleanser + sunscreen. came in 5 days, prices cheaper than local stores.

Bought cleanser and sunscreen. Delivery about 5 days, product were fine.

bought some cleanser and sunscreen. Delivey quick and products exactly as ordered.

ordered skincare, two items were out of stock and refunded. Delivery for the rest was fine. I'll still use them but wish stock updates were clearer.

Thankyou

Thankyou so much Lisa for all your help. Staff are fantastic and are on point when you are looking for something specific. Dont hesitate to ask for whatever you need.

Penrith Priceline pharmacy has the worst customer service especially the lady with blue and pink hair and glasses . She was rude to me just because I’ve asked questions instead of answering, she was rude and obnoxious. we decided to leave all the product on the counter because I am not supporting people who is rude. The worst customer services ever, I don't recommend Priceline pharmacy at CRN Maxwell & Evan Street at Penrith 2750

Bought all these products online click and collect and this morning 4 out of 5 are out of stock and I'm getting a refund. Don't have it available if it's out of stock. Poor service....
So frustrating as there is never any stock in-store either

Priceline Pharmacy in the regional Victorian town of Horsham do not take responsibility very seriously. I had to see a dermatologist some 3 hours drive away in Bendigo, I paid my fees of roughly $400 and will wait for my prescription from Medicare to be sent to them, the dermatologist asked me where to send the prescription to, and I stupidly asked them to send it to the pharmacy I was seeing. These scripts are sent out via registered post because of the value of the medication on them, but this script was received correctly. My script has been lost, several weeks later I am still waiting for a notification to come collect my items, but to no avail. This pharmacy is pretending to not have received the script, trying to pass responsibility on to either my prescribing doctor or the postal service, but this was sent via registered mail and it was received. I cannot explain how uncomfortable I now have to live because of my skin condition, Medicare cannot resend the script and the dermatologist cannot request another be sent, so the lesson here is if you have a valuable script and you need it sent to your pharmacy for security, you cannot trust this pharmacy as they do not take responsibility when they loose it. I have never been in this predicament with any other pharmacies ever, and I have been on this medication for more than a decade. DO NOT TRUST THESE PEOPLE.

After 2 days get an email saying order can't be fulfilled, no rain check no explanation no offer of waiting for stock, nothing. Which is why I am going back to chemist Warehouse, bye bye Priceline

Silver was very helpful and made booking easy after my first flight was not available.

Buying cosmetics at Priceline can be rewarding. The store assistants are not always expert level knowledge of the products but you can product test in store. My biggest issue with cosmetics is that you might buy an expensive product that you later discover you are allergic to, and no hope of refund. Same goes for vitamin supplements. If only they had product tests available for the vitamins as well as cosmetics.

Same experience as others. as well as ridiculous charges. We know we have to pay "taxes and charges" but they added 46% to the cost of my reservation! In the end they offered about 5% back but that is still ridiculous.

I wish i had zero star here.

Such a bad experience with them. They are scammers. Please please avoid. I had to redeem my credit when i rang they started giving me excuses. I had ro ring few times every time there was a different story. Please never never book with them.

I would strongly recommend not booking through Priceline. There was no clear communication that my flight had changed both airports a times, as well as not refunding me for my last leg of my trip that was cancelled due to bad weather. There is also no real customer support available from Priceline.