This was honestly one of our best days on Maui! Captain Justin was amazing as well as his crew! They were able to accommodate all skill levels with ease and made our entire party of 14 feel comfor... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The crew was engaging and passionate about their work. The boat was handled by a skilled and talented captain. The staff knows the waters and will keep you safe. The food and drinks were excellent! W... Mehr ansehen
Unternehmen hat geantwortet
The crew was wonderful and cheerful. We were lucky to get some snorkeling in given that the tail end of the hurricane/tropical storm had just passed through. The swells were too high for a look at th... Mehr ansehen
Unternehmen hat geantwortet
The team’s customer service was fabulous! It was our second time taking Pride of Maui and nothing short of Amazing! Our son broke his leg a week before our trip, he was in a wheelchair (weight bearing... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pride of Maui is a local family-owned and operated ocean tour company offering snorkeling, whale watching, and sunset cruise experiences off the coast of Maui. Operating from Māʻalaea Harbor, we provide guided excursions to destinations such as Molokini Crater and other well-known snorkeling areas along Maui’s coastline. Our fleet consists of large, stable catamarans designed for comfort and safety, and our tours are led by experienced captains and professional crews who focus on guest care, education, and responsible ocean practices. Guests frequently mention the friendliness and knowledge of our crew, as well as the overall quality of the onboard experience. Because our tours take place in a natural ocean environment, each trip is shaped by real conditions and wildlife behavior. Ocean visibility, marine life sightings, and weather can vary day to day, which makes each experience unique and authentic. Pride of Maui has welcomed guests from around the world for decades and is committed to providing thoughtful, well-run ocean experiences while respecting Maui’s marine ecosystem. We value honest guest feedback and use reviews to continually refine and improve our tours.
Kontaktinformationen
101 Maalaea Road, 96793, Wailuku, Vereinigte Staaten
- (808) 242-0955
- info@prideofmaui.com
- prideofmaui.com
4,5
Hervorragend
55 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Molokini
The crew was engaging and passionate about their work. The boat was handled by a skilled and talented captain. The staff knows the waters and will keep you safe. The food and drinks were excellent! We would do the adventure again.
3. Oktober 2026
Antwort von Pride of Maui
Mahalo for the great review! It means a lot to hear that our crew's passion and experience stood out during your trip. We're glad you felt safe and well cared for, and that you enjoyed the food and drinks, too. We'd love to welcome you back for another adventure the next time you're on Maui!
This was honestly one of our best days…
This was honestly one of our best days on Maui! Captain Justin was amazing as well as his crew! They were able to accommodate all skill levels with ease and made our entire party of 14 feel comfortable and welcomed. Lunch and drinks were amazing. And I can’t believe I’m saying this but that was the cleanest, nicest boat bathroom I have ever been in!
2. Oktober 2026
Antwort von Pride of Maui
One of your best days on Maui is high praise! We're so happy Justin and the crew took great care of your group and made the experience enjoyable for everyone. And we have to admit, we love hearing that even the bathrooms made an impression! Thank you for the kind words. We'd love to have you all back aboard someday!
The crew with Justin leading was…
The crew with Justin leading was amazing! It was an amazing experience and very comfortable!
3. Oktober 2026
Antwort von Pride of Maui
Mahalo for the great review! We're delighted to hear Justin and the crew made your experience so enjoyable and comfortable. We'll be sure to share your kind words with the team, and we hope to welcome you back aboard on your next visit to Maui!
The crew was wonderful and cheerful
The crew was wonderful and cheerful. We were lucky to get some snorkeling in given that the tail end of the hurricane/tropical storm had just passed through. The swells were too high for a look at the sea turtles. Lunch and drinks were great and we were able to see some of the coastline and coves.
30. September 2026
Antwort von Pride of Maui
Mahalo for the thoughtful review! Guests who roll with a changed itinerary make a hard morning much easier, so mahalo for that. Our crew would always rather trade a stop than push it. Glad the coastline and the coves made up for some of the difference, and that lunch held up. We hope to welcome you again!
This tour was an unforgettable…
This tour was an unforgettable experience. It is just beautiful out there and the staff made it so much better. Justin, the captain, briefed about the tour in the beginning and everything went as per the plan. We did snorkeling at Molokini bay and at another stop as well for about an hour. The whole staff was very focused on everybody's safety throughout, specially when people were in the water.
I was amazed to know that they not only move the boat but also work as chefs and bartenders, and are good at it!
Food was great. Cookies from Sienna were delicious. Overall very good memories, will definitely do this again! And a big thank you!
21. Juli 2026
Antwort von Pride of Maui
Captain Justin and Sienna will both be glad to see their names here; mahalo for that! You picked up on something most guests never notice: the same people running the boat and keeping an eye on everyone in the water are the ones cooking and pouring afterward. Molokini Crater plus a second stop makes for a full morning, and we're glad it stuck with you. Come back and see us!
Staff was attentive
Staff was attentive, helpful and everything went by smoothly. Highlight of our trip.
16. Juli 2026
Antwort von Pride of Maui
Mahalo for joining us and for taking the time to leave a positive review. Glad the crew took good care of you, and we hope to see you out there again!
We love the experience. The best.
We love the experience. It was our second time. We will be going next time we are in Maui. The crew is great and helpful. Food is great.
21. Juli 2026
Antwort von Pride of Maui
Second time out with us and already planning a third. That's about the best compliment we get. Mahalo for coming back, and we'll see you when you're next on Maui!
Very fun and safe experience!
This was my and my 16 year old’s first time snorkeling. The crew, and especially the captain, made us feel extremely welcome and cared for. They were all kind and professional, and the captain has a great and funny personality! On top of that, the boat is absolutely beautiful! We had an incredible experience and recommend this excursion to anyone visiting Maui who likes to have fun, eat good food and see some beautiful sites in the ocean!
22. Juli 2026
Antwort von Pride of Maui
First-time snorkeling is a big deal, and doing it alongside your 16-year-old makes it even bigger. We're so glad we got to be there for it. Mahalo for singling out the captain; that kind of note gets passed around the dock, and it means a lot to the crew. Come see us again next time you're on Maui!
Pick this charter for sure
Great food great staff. Super friendly excellent value for the money. Probably the best boat out there.
22. Juli 2026
Antwort von Pride of Maui
"Probably the best boat out there" - we'll take that one. Mahalo for the kind words; our galley and deck crews will be glad they landed. Come see us again next time you're on Maui!
Beautiful scenery
Beautiful scenery, kind and knowledgeable staff who are willing to go above and beyond for their clients.
17. Juli 2026
Antwort von Pride of Maui
Short and kind. Mahalo for both. "Above and beyond" is the line we'll pass along to the crew, since that's the part of the job that doesn't show up in a brochure. Come see us again out there!
We loved our time aboard the Pride of…
We loved our time aboard the Pride of Maui Elau (2 adults and older teenager). Safety, snorkel locations, clean and large bathrooms, service of the crew, members, delicious food and flowing drinks were top notch. Highly recommend.
17. Juli 2026
Antwort von Pride of Maui
What a great one to read, Mahalo! Our ʻElua crew puts real work into exactly the things you called out, and hearing that the snorkel spots and the food landed with all three of you means a lot (teenagers being a famously tough crowd). Come see us again next time you're on Maui.
UPSET
Really, you are asking for my rating after I ignore the first email...there was a reason why. I tried calling (no answer) and replied to a text message (got reply back saying it was a NO REPLY TEXTING number). I emailed because we missed the boat due to an accident on the fwy (out of our control) and to see if we could get partial refund. I did not expect to get a full refund. Just thinking about it makes my upset, because it was our last day on Maui and we were celebrating my husband birthday. It left a sour taste in my mouth. I will tell you that I will not (ever) book with you guys again...especially the amount of money that went (literally) down the toilet. If any of my friends and family ask, I will not recommend it.
16. Juli 2026
Antwort von Pride of Maui
Mahalo for taking the time to write this, and I'm sorry your husband's birthday ended the way it did. Missing a trip on your last day here is a rough way to close out a vacation.
For context: our crew spoke with you by phone before we left the dock, and we held the boat until 5:45 that evening, past our scheduled departure, and past the point that was fair to the guests already aboard who'd arrived on time for the sunset. Because departures are fixed and your seats were held and unavailable to anyone else, we're not able to refund a missed check-in, which is why we offered to move your booking to another date at no charge.
You're also right that our reminder texts come from a booking-system number that can't receive replies. That's something we can make clearer.
If you're ever back on Maui, we'd still like to get you out on the water. That reschedule offer doesn't expire.
I would not recommend
The boat was fantastic and the crew was nice.
The snorkeling was disappointing. We were taken to destinations that were 95% dead reef, which meant there was little to observe snorkeling. The food was also highly processed and not good. We paid a premium for this tour and it was not worth it.
16. Juli 2026
Antwort von Pride of Maui
Mahalo for taking the time to share your feedback. We're glad you enjoyed the boat and found our crew friendly and welcoming.
We're sorry the snorkeling experience didn't meet your expectations. Ocean conditions and reef health can vary from site to site, and our captains choose snorkeling locations based on the safest and best available conditions that day.
We also wanted to clarify that our onboard meals are prepared fresh by our crew. Breakfast and lunch are made onboard, with fresh sides and house-made items prepared in our kitchen, so we're sorry to hear the menu wasn't to your taste. We appreciate you sharing your perspective and wish you all the best.
Everything was so great
Everything was so great! there was a lot of attention to detail and the environment was so warm and friendly! Definitely would do this one again if I come back!
16. Juli 2026
Antwort von Pride of Maui
Mahalo for the lovely review! We're happy to hear the little details, warm atmosphere, and friendly crew made such a positive impression. We genuinely appreciate your kind words and would love to welcome you back aboard the next time you're visiting Maui.
What an awesome experience
What an awesome experience! Loved the food, the boat, and the relaxed atmosphere of the crew. We had a wonderful time!
16. Juli 2026
Antwort von Pride of Maui
Mahalo for the wonderful review! We're so glad you enjoyed the food, the boat, and the relaxed atmosphere our crew works hard to create. It means a lot to know you had such a great experience, and we hope to welcome you back aboard the next time you're on Maui.
Five Stars from a Mom and Daughter!
We had an incredible experience with Pride of Maui on our snorkeling trip! From the moment we arrived, the crew made us feel welcome, safe, and well taken care of. They were friendly, knowledgeable, and genuinely seemed to enjoy making sure everyone had an amazing day.
My daughter and I had such a wonderful time together. The snorkeling locations were beautiful, with crystal-clear water and so much colorful marine life to see. The equipment was in great condition, the food was delicious, and the entire trip was organized from start to finish. We especially appreciated how attentive the crew was to guests of all experience levels, making everyone feel comfortable in the water.
This was one of the highlights of our trip to Maui and created memories that my daughter and I will cherish for years to come. We highly recommend Pride of Maui to anyone looking for a fun, relaxing, and unforgettable snorkeling adventure. Mahalo to the entire crew for such a special day!
2. Juli 2026
Antwort von Pride of Maui
Mahalo for such a thoughtful review! We're honored to have been part of a trip that created such special memories for you and your daughter. And it's so great to hear the crew helped you both feel comfortable and confident in the water, and that everything from the snorkeling locations to the food and overall experience exceeded your expectations. We truly appreciate your recommendation and hope to welcome you both back for another Maui adventure in the future!
This was a great snorkel tour…
This was a great snorkel tour experience. Our group of 7, including 4 teen boys, loved it. Snuba was an add on and they loved it. Do not miss!
30. Juni 2026
Antwort von Pride of Maui
Mahalo for the great review! We're thrilled your entire group had such a memorable day on the water. It's wonderful to hear the SNUBA experience was a hit with the teens. We appreciate the recommendation and hope to welcome all seven of you back on a future trip to Maui!
Antwort von Pride of Maui
Mahalo for your review! We're glad you felt safe and well cared for throughout your trip. Providing quality equipment and attentive service is a top priority for our crew, and we're grateful you took the time to share your experience.
Our experience was amazing
Our experience was amazing , crew and captain was very polite, attentive and courtesy, boat is in excellent conditions, clean and beautiful.
Only little thing is the breakfast is to sweet for early time , can introduce others salty things like toast, white bread or some sauces or bacon, just suggestions.
3. Juli 2026
Antwort von Pride of Maui
Mahalo for the wonderful review! We're delighted you enjoyed the crew, the captain, and the comfort of the boat. We also appreciate your thoughtful breakfast suggestion. Guest feedback helps us continue refining the experience, and we'll be happy to share your ideas with our team. We hope to welcome you back on your next visit to Maui!
Antwort von Pride of Maui
Mahalo for the wonderful review! We're so glad our crew helped make your day both memorable and enjoyable. We appreciate your choosing Pride of Maui and hope to welcome you back the next time you visit Maui.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.