Prime Aluminium Bewertungen 

78
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’m very happy with Prime Aluminium. Excellent communication, competitive prices and great quality bifold doors. I’m really pleased with my order and would highly recommend them!

Bewertet mit 5 von 5 Sternen

Really happy with the Bi-Folding Doors bought from Prime Aluminium and turnaround time much quicker than I'd anticipated. Holly was really helpful obtaining quotes for various glass specs for me a... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Ordered over the phone which was really straight forward. Delivery was on time, however we was missing some gasket from the parts box, although it was posted out promptly it meant I had to wait unti... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered a composite stable door. Very happy with the product and the top service received - competitively priced, excellent quality and looks great! Prime Aluminium also supply window fly blin... Mehr ansehen

Unternehmensdetails

  1. Türenhersteller
  2. auch in
  3. Fensteranbieter
  4. Hersteller von Aluminiumfenstern
  5. Lieferant von PVC-Fenstern
  6. Türengeschäft
  7. Türenlieferant

Vom Unternehmen geschrieben

At Prime Aluminium, we provide a wide selection of external doors and windows on a supply-only basis, with delivery available across the UK. As an online door company, we make it easy for customers to design and purchase their doors through our website, offering flexible payment options including Debit/Credit cards, BACS, or the option to spread payments interest-free via Klarna. Our extensive product range features composite doors, aluminium bifold doors, French doors, and sliding patio doors, all with quick lead times. We also supply uPVC doors and windows, with all products proudly manufactured in the UK. Our commitment to quality craftsmanship is reflected in every product we make, and we take pride in our excellent Trustpilot reviews, which showcase not only the superior quality of our doors but also our exceptional customer service.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

78 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(78)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Misleading!

Went onto the website and found a link to 'Get a quick online quote'. Sounds good. Except its a lie. It's takes you to a page where you choose from a very broad category of product then you have to send your personal details and a picture/description and presumably (after they have added your details to their database) they email you back and eventually I suppose you get a price. Guess what, Guys, that is NOT an online quote!

19. Juni 2025
Bewertung ohne vorherige Einladung
Prime Aluminium-Logo

Antwort von Prime Aluminium

Hi Andy,

Thanks for taking the time to leave a review. It's interesting—this is actually the first time we've received a complaint like this about our website. Most users find our online designer simple to use and appreciate the instant quote feature. Perhaps the issue here isn’t the website, but something a little closer to home?

Also, we couldn't help but notice that out of the 16 reviews you've left for other businesses, 15 of them are 1-star. That’s quite the track record. If every experience you have turns out negative, it might be worth asking yourself whether it's the world that’s the problem… or maybe it’s not.

Either way, we wish you all the best—and hope your next review brings a little more joy.

Bewertet mit 5 von 5 Sternen

Outstanding company

Absolutely outstanding from the minute I dealt with them. Been using another window company for 15+ years as a developer so it took a lot for me to change supplier. But Holly and the team were fantastic and the service I’ve received is exemplary. Really really happy I made the switch and can’t recommend them more highly.

31. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Prime Aluminium was okay overall

Prime Aluminium was okay overall. They delivered my new doors faster than expected and offered competitive pricing. Communication was decent, but fitting wasn’t included, so I had to arrange an installer separately. Quality was fine, but the process felt slightly inconvenient. Not the best experience, but reasonable service and value for money.

15. März 2025
Bewertung ohne vorherige Einladung
Prime Aluminium-Logo

Antwort von Prime Aluminium

Hi,

Thank you for your review and feedback! We're really pleased to hear you were happy with the quick delivery and competitive pricing.

Just to clarify, we’re a supply-only manufacturer, so fitting or installation isn’t something we offer directly—though we're always happy to recommend trusted fitters across the UK if needed.

Our focus is to provide high-quality products at great value, and we really appreciate your understanding. Hope you're enjoying your new doors!

Bewertet mit 5 von 5 Sternen

We have been using Prime to supply our…

We have been using Prime to supply our windows and doors and can honestly say they have been great!

Excellent communication from the team especially Holly, always well packaged and fast lead times.

Bifolds always operate perfectly,sizing always spot on and customer service is second to none.

Would highly recommend Prime Aluminium to anyone wanting a reliable window and door supplier.

20. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great to work with


We used prime aluminium to supply windows and doors for an extension. The customer service is great, and nothing is too much trouble. Thanks to Holly and the team! We will be using them on our next project.

19. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy with our patio doors

Very happy with our patio doors.
Good communication on the phone, and received a detailed plans drawn up for me to sign and confirm - very professional.

Happy with the price for brand new doors fit to size. Took three weeks roughly to arrive which was quicker than i expected! They dont fit themselves, however do have a company that they recommend.

I personally listed a fitting job my MyBuilder and found a local fitter to come and install for £350 which i dont think is bad for the price of the doors - some companies that do it all charge thousands!! Happy with the quality and finish, the fitter confirmed they looked good quality too.

23. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Composite Stable Door & window fly blinds

I ordered a composite stable door. Very happy with the product and the top service received - competitively priced, excellent quality and looks great!
Prime Aluminium also supply window fly blinds! I ordered 2 and then another 3 because they are just so useful! These have been great for having the windows open, getting fresh air circulating around the house without letting all the bugs, flies and wasps invade!

It’s just so easy to specify the products, and get them delivered, I wouldn’t hesitate to recommend Prime Aluminium - 5 star company!

1. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

An all round excellent service and a special mention to Jake and Olivia who are extremely helpful and really nice to deal with. I ordered a bifold door and the price was excellent and the quality of the door is awesome. I would highly recommend and would use again. The delivery arrived on time and I was always informed and kept updated as to when the delivery would take place.

25. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Ordered over the phone which was really…

Ordered over the phone which was really straight forward. Delivery was on time, however we was missing some gasket from the parts box, although it was posted out promptly it meant I had to wait until it arrived to carry on the works we had planned. I understand these things happen just a little frustrating when your on site.

13. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My doors are less than 5 months old…

My doors are less than 5 months old external seals have shrunk and are now letting in water.
Tried to claim under the rubber warranty..
They did send me a set of seals and advised me to fit them myself!!
Was also told that if I had a washing machine under warranty, with a split pipe the washing machine company would send me the pipe to fix myself.
There word's not mine!
One of the door sets has the lock striker plate in the wrong position so unable to lock the door, Doesn't say much for the factory quality control

I intend on following the consumer act 2015 process..

Not suitable for DIY very little advice given at the point of sale.

There are many other companies to choose from so I would recommend avoiding this one .

22. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

From delivery of the quote to delivery…

From delivery of the quote to delivery of the product we cannot fault Prime Aluminium in the slightest.

They changed the measurements of our bifolds when we needed them to and supported us throughout the full journey.

Great delivery timescale, great product and fantastic after sales service.

Cannot fault and would highly recommend.

10. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

As a aluminium fitter of a lot of…

As a aluminium fitter of a lot of different systems I found the quality and value for money really good and I have advised quite a few people to go with prime and I’ve bought doors from them for my customers aswel. Overall great product and service. 👍🏻

4. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing doors

Amazing doors

As a fitter with over 20 years experience in double glazing I have bought and installed several doors from prime aluminium and I have to say that I’m amazed with the quality of the product and how easy are to install and use

Thank you prime aluminium I will definitely use you from now on

2. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5* service

5* service! Really pleased with windows and doors that were ordered. Not only was the price great but also customer service and communication throughout! Thank you!

1. Februar 2024
Bewertung ohne vorherige Einladung

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