Pro.com Bewertungen 39

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Luis was the handyman/technician that performed the gutter cleaning at my home. He was communicative in advance of the appointment, told me what and how he'd do the work, showed me before and after ph... Mehr ansehen

Bewertet mit 4 von 5 Sternen

We had our deck stained by Pro.com and the service was great, the job very meticulously done. We are happy. There were a few hiccups during the process - the communication between Pro.com and their... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Your representative Evan, was outstanding. He finished installing our new mail box in a short time and went on to do two other jobs to fill up the two hour minimum for which we hired him. We discu... Mehr ansehen

Bewertet mit 2 von 5 Sternen

It took me 2 weeks to schedule a four-hour job. Then the handy man who came left the work somewhat unfinished and never contacted us to see if he could come back to complete it. We were busy moving,... Mehr ansehen

Unternehmensdetails

  1. Bauunternehmen
  2. Möbelgeschäft
  3. Medienunternehmen
  4. Online-Marktplatz

Vom Unternehmen geschrieben

Pro.com is a team of construction pricing and technology innovators. Together, we help our clients build projects ranging from custom homes to multi-room remodels. Behind the scenes, we identify every single obstacle that squashes construction productivity, then build solutions to eliminate them. The result — our clients, partners, and contractors get a better experience from start to finish.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

39 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Excellent prompt service

We really are blown away by the level of service Pro.com offers. Thank you so very much for making my job easier, getting maintenance issues fixed in a timely manner for the properties that we manage.

18. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Terrific experience.

I'm hooked on this service. Handymen have been excellent -- knowledgeable, efficient, nice and have done good work, including solving problems.

18. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Keep looking!!!!

Charged me for more time than the job actually took, the work was poorly done, he left with the supplies we bought, and he was late showing up! I give them zero stars.

17. Juni 2016
Bewertung ohne vorherige Einladung
Pro.com-Logo

Antwort von Pro.com

Kim, we're sorry we missed the mark on your project. There were multiple points where we should have communicated better. We should have let you know our policy on tall ladder rentals up-front. After the first appointment, you were not present for a final walkthrough, but after Dave left you identified some changes needed and let us know. We did our best to schedule you for the next day, but when Dave was running late, we did a poor job of communicating an expected arrival time. In the end, we credited you in full for the second appointment. Thank you for the feedback. We are improving our process and training based on your negative experience, and we hope you'll consider trying us again someday.

Bewertet mit 5 von 5 Sternen

Great Job !!!!

The pro that came to my house was very knowledgeable. I would suggest that if you have a small job, save them up so it would be cost effective . I would definitely use them again.

2. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Not real happy

I had a 2 inch by 8 inch hole in basement ceiling drywall. They sent a nice young man who put an 8 inch by 8 inch patch over the hole. He put almost a whole plastic container of putty over the patch and couldn't get it to blend in. After about an hour and 1/2 He called the company and asked if he could just do drywall instead of patch. He went to home depot and purchased some drywall and then came and finished the job. The problem is now I have a 2 ft by 2 ft patch that doesn't blend in either. The extra putty is so thick on the edges it will take me many hours to blend it in. I could have done the job myself with a much smaller patch and with less putty. They initially wanted to charge me for the extra time, but reduce price to original 2 hours - so that made me happy. The young man did his best, but it just looks terrible - I'm not sure he had ever done drywall repair before. I did think he was a very nice person though.

2. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Cost too much

Initially it was suppose to be a 2 hour project. I became a 5 hour project. There might be some unknown to the project but it seems to me that all the unexpected became my cost.

1. Juni 2016
Bewertung ohne vorherige Einladung
Pro.com-Logo

Antwort von Pro.com

We understand the frustration with projects costing more than you expect and do our best to be as transparent as possible.

According to our field notes, once Dave arrived he discovered a few things things that required additional scope to complete your "time & materials" job. For example, the dishwasher opening had to be wider and there were missing parts we needed to go buy. Dave made sure to inform you that this would require additional scope and materials, which you approved.

We're working on a few different ways to reduce project unknowns to avoid situations like these in the future. If you have any additional feedback on how we could have served you better, please don't hesitate to email us at support@pro.com. We hope you’ll give us a try again in the future!

Bewertet mit 5 von 5 Sternen

Courteous and Professional

We had good experiences the two times we used them. The workmen were courteous, respectful and helpful. The office went our of their way to accommodate a problem we had with scheduling.

1. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great handyman experience

My handyman arrived on time, was able to do what we asked (including a very complex medicine cabinet repair) and was done early. I highly recommend this service. I will be using them in the future.

1. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pro.com is a very efficient, reliable company. Also very competive in cost.

I had a very positive experience with Pro.com. Their personnel is very experienced and friendly and cooperative. The one who worked with us , a gentleman named Mike B, was exceptional. The price was very reasonable and, they offered an estimate range (max to min). They followed up withreview of the work progress. They even granted all by themselves a promotional discount effective in the period the work was done.

26. Mai 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

You are worth five stars.

Your representative Evan, was outstanding. He finished installing our new mail box in a short time and went on to do two other jobs to fill up the two hour minimum for which we hired him. We discussed his putting in a railing for our front steps and will set up a time for this shortly.

Michael Agather

25. Mai 2016
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Efficient and friendly

David called when he was running late and arrived at the time promised. It took two of us to get the tv bracket installed due to its weight and location, but a little "sweat equity" was no big deal.

He was friendly and the work was done correctly and quickly.

Will use Pro.com again for a few other projects I have around the house.

25. Mai 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Genuinely cared about my needs

My husband and I encountered health problems which necessitated us moving from Seattle to Bremerton to be near our son for family assistance. This move was done quickly. I discovered Pro.com Handyman on the Internet, didn't know anything about them, and took a chance that they would be honest and fair in getting our condo ready for selling. All my contacts were by telephone and I was pleased to find they went out of their way to make this situation less stressful for me. Will and Natasha coordinated the work and Evan did a superb job of painting and fixing trouble spots within the condo. In my opinion, they deserve the 5 star rating I gave them.

25. Mai 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unprofessional, unprepared, and never finished the job.

I think the title covers it. I bought a Groupon for Pro.com and just wanted a couple ceiling fans replaced. 8 hours and 2 guys later, my baby's nursery smells like an ashtray and the light turns on with the 'fan" button and vice versa - except for when the light randomly flickers on.

25. Mai 2016
Bewertung ohne vorherige Einladung
Pro.com-Logo

Antwort von Pro.com

We're sorry we missed the mark on your first experience with us. I understand our support team is already working with you to make sure you are taken care of at no extra cost.

With regards to the ashtray smell, thanks for letting us know. Respecting your living space is a top priority for us, and we will take this opportunity to set up some training with our staff on ways to mitigate such odors in the future.

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