Pulse Giftcards Limited Bewertungen 

31
•
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I love how many gift cards Pulse has available, I found exactly what I was lookig for all the times I needed.Prices were shown clearly and I didn't have any fees. The key was delivered right away. I'd... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Needed a key for a game that was sold out on a couple other sites. Found it on Pulse, paid with no weird fees or anything, and had the key in my email within like a minute. Activated on Steam no probl... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I bought 50$ gift card from them cost me 60$ and i am charged which they always deny and say it has been rejected by system we have not received your funds BUT I AM CHARGED! Called my bank for details... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gaming-Service

Vom Unternehmen geschrieben

Pulse is an e-commerce platform for digital products, primarily focusing on video games where Users can buy game modifications and assets such as skins, vehicles, weapons and more, specifically for games on the Steam platform. Pulse caters to gamers and while there are several similar platforms, what Pulse offers can enhance the gaming experience.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

31 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

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3,5

Alle Bewertungen

(31)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I have never bought their card

I have never bought their card, purchase made 116.12 was deducted from my revolut, ive tried to send email, even now no reply, looking at other people with similar problem here show that this company know about this they just dont care to fix the problem.
this was a fraudulent purchase, i was hacked and pulse giftcard are not interested in helping me, they have taken my money for an account I did not open, I have never heard of pulse until today. I'm still waiting for the email reply from Pulse so that I can try to get my money.

7. November 2024
Bewertung ohne vorherige Einladung
Pulse Giftcards Limited-Logo

Antwort von Pulse Giftcards Limited

UPDATE: Customer support team has informed us that they have already advised you that, on our side, we have blocked your card and your account from ever transacting so similar transactions will not occur again. You were also advised to secure all your passwords and avoid clicking unfamiliar links moving forward. If you face any other issues, please contact customer support team for prompt assistance.
_______________________________________________________________
Hi Julia,

Thank you for taking the time to provide us with your feedback. We understand your frustration and we are sorry to hear about the issues you've experienced.

Can we please request that you re-send your mail to our customer support team at the correct email address at support@pulsegiftcards.com Once received, we will get on it and use our best endeavours to resolve and respond to you appropriately.

Sincerely,
Pulse Giftcards Team

Bewertet mit 1 von 5 Sternen

They sold me a claimed CD key and when…

They sold me a claimed CD key and when i try to explain my issue they tried to drag things out so that I would get bored, then claimed that as I had discovered the key at (logical if you want to add it to your account) I was not entitled to a refund or another key functional (despite the photos which proved that I did not have the key because it was duplicated well before my purchase) because their refund policy (lol) had decided that....it's just a big scam.

run away and avoid these crooks

4. November 2024
Bewertung ohne vorherige Einladung
Pulse Giftcards Limited-Logo

Antwort von Pulse Giftcards Limited

UPDATE: Customer support team has informed us that you were told the game key has already been claimed, therefore we were unable to issue a refund for purchase that has already been used. We had also advised you how to troubleshoot on how the keys can be redeemed. If you face any other issues, please contact customer support team for prompt assistance.

__________________________________________________________
Hi Wil,

Thank you for taking the time to provide us with your feedback. We understand your frustration and we are sorry to hear about the issues you've experienced.

According to our Refund Policy, once a key has been claimed, we are unable to provide a refund due to the nature of digital codes and their one-time use. We recommend reviewing the said policy on our website https://pulsegiftcards.com/refund-policy for more detailed information.

We know this may not be the outcome you were hoping for, but we want to assure you that we take customer satisfaction very seriously. If you have any other questions or concerns, please don't hesitate to reach out to our customer support team at support@pulsegiftcards.com

Sincerely,
Pulse Giftcards Team

Bewertet mit 1 von 5 Sternen

An account was opened using my email…

An account was opened using my email address and a purchase made, this was a fraudulent purchase, it was hacked and pulse giftcard are not interested in helping me, they have taken my money for an account I did not open, they won't provide me with the I.P Address that was used and no so called code was sent to me, do not trust this company, something was not right and I can't do anything about it, how many more people has this happened to.....

4. September 2024
Bewertung ohne vorherige Einladung
Pulse Giftcards Limited-Logo

Antwort von Pulse Giftcards Limited

Hi Alan Knott,

We're truly sorry to hear about your experience and we understand your frustration. Protecting our customers is our top priority, and we take incidents like this very seriously.

Upon investigation and communication with our customer support team, we noticed you have reached out to us 4 days ago and we have already resolved your query. As mentioned, since the product has already been delivered, we are unable to issue a refund to you as it will cause losses to our merchants. To prevent similar situation from occurring, we have banned your account from ever transacting with us. We would strongly suggest you speak with PayPal to resolve this issue from their side too.

Sincerely,
Pulse Giftcards Team

Bewertet mit 1 von 5 Sternen

Scam

J'ai acheter la page a buger sois disant je n'est pas recu la clé le support trouvent toujour le dernier mot n'acheter ,pas trés mauvaise experience le support dit toujour les meme phrase en boucle croyer moi je suis trés enerver. :(

19. September 2024
Bewertung ohne vorherige Einladung
Pulse Giftcards Limited-Logo

Antwort von Pulse Giftcards Limited

Hi Chat Nature,

We're sorry to hear about your experience and understand how frustrating this situation must be for you.

Please contact our customer support team directly at support@pulsegiftcards.com with your order details so we can resolve this issue promptly. We appreciate your feedback and are committed to improving our service.

Sincerely,
Pulse Giftcards Team

Bewertet mit 1 von 5 Sternen

They took my money 2 hours ago I didn't…

They took my money 2 hours ago I didn't get any code and orders were rejected 3 of them and they took money of me and support didn't tell me anything but the first 3 orders that i did went trough succesfully but the other 3 just got rejected but my money got spent

9. Juli 2024
Bewertung ohne vorherige Einladung
Pulse Giftcards Limited-Logo

Antwort von Pulse Giftcards Limited

Hi Antonio,

We sincerely apologize for the frustrating experience you had with your recent order from Pulse Giftcards. We understand how upsetting it can be when orders are rejected and payments are deducted without explanation.

Please allow us investigate this matter further. Could you kindly reach out to our customer support team at support@pulsegiftcards.com and provide us with the details of your order, including the order numbers and the date and time of your transactions? Our team will look into this issue immediately and work to resolve it to your complete satisfaction.

Please be assured that we are here to assist you and address your concerns promptly.

Thank you for your patience and understanding.

Sincerely,
Pulse Giftcards Team

Bewertet mit 1 von 5 Sternen

Scam site

Scam site. Take your money and never deliver the product. Stay well clear.

20. Juni 2024
Bewertung ohne vorherige Einladung
Pulse Giftcards Limited-Logo

Antwort von Pulse Giftcards Limited

Hi Johnny,

We are sorry to hear about your negative experience with Pulse Giftcards. We want to assure you that we take all customer feedback very seriously and aim to provide a high level of customer satisfaction.

If there was an issue with your recent order not being fulfilled, we urge you to please reach out to our customer support team at support@pulsegiftcards.com as soon as possible. We will thoroughly investigate your case and work to resolve the problem to your satisfaction.

Sincerely,
Pulse Giftcards Team

Bewertet mit 1 von 5 Sternen

took my money

took my money, didnt get the key, they said they will refunded it. it has been 21 days no money got refunded, when i asked them where is it they said the dont know and closed the conversation. DO NO BUY!

19. Juni 2024
Bewertung ohne vorherige Einladung
Pulse Giftcards Limited-Logo

Antwort von Pulse Giftcards Limited

Hi, thank you for taking the time to provide us with your feedback. We understand your frustration and we are sorry to hear about the issues you've experienced.

According to our Refund Policy, once a key has been claimed, we are unable to provide a refund due to the nature of digital codes and their one-time use. We recommend reviewing the said policy on our website https://pulsegiftcards.com/refund-policy for more detailed information.

We know this may not be the outcome you were hoping for, but we want to assure you that we take customer satisfaction very seriously. If you have any other questions or concerns, please don't hesitate to reach out to our customer support team at support@pulsegiftcards.com

Sincerely,
Pulse Giftcards Team

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