I have rented from Purely Storage for a few years. My unit was broken into maybe January 2023. Purely Storage was bought by a different company. When it was time to do my Insurance claim Issues start... Mehr ansehen
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Das sagen Bewerter
Let's start out :-with your :-greated with :-a smile God only knows what that are thinking ? at the end being disregarded like you never existed eignord the first week having having most of my thin... Mehr ansehen
Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assign... Mehr ansehen
Unternehmen hat geantwortet
I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Kontaktinformationen
Vereinigte Staaten
- purelystorage.com
Friendly with good customer service
Friendly with good customer service. Nice facilities. Reasonable prices.

Antwort von Purely Storage
Dishonest people who work there
Dishonest people who work there. Lots of people live in there storage unit and will rob you blind. Management is high on some type of narcotics and will steal your debit information if you give too much of your own personal information. I am currently filing a lawsuit.

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Great
Great professional was there when I need them thanks

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Excellent customer service

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I have rented from purely storage twice…
I have rented from purely storage twice and have no reservations. I would recommend them to anyone. They're open seven days a week, very clean, secure and excellent customer sevice.

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Very pleasant and professional staff
Very pleasant and professional staff. Clean facility. Pleased with our experience.

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Girl’s in the office are great!
Girl’s in the office are great!
Unit was clean!
Access hour are good!
Fresh paint, new name,same
great service!

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Great customer service
Clean facility and great customer service

Antwort von Purely Storage
Look For storage elsewhere
The only reason I gave this place 2 stars is because the manager, Dodie was AWESOME. She made everything easy and we communicated well, and she was empathetic to our situation of moving from out of state. HOWEVER, This storage facility is infested with mice and homeless people. Our belongings were covered with mice feces after only being stored for a short time. We stopped in frequently to move and store things and there was always homeless people lurking, hanging out or sleeping in the stair well areas, and a few times we could even hear them fighting. I did not feel safe coming and going especially late at night and when I was alone with my 2 small children. It borders a pretty rough area of town. and sits next to a huge open desert (Explaining the mice?) Anyway, I would not use this place again. Over half of our stuff had to be thrown out because of rodent damage.

Antwort von Purely Storage
This storage Purely storage has…excellent service
This storage Purely storage has excellent management they are understanding willing to take time stop and listen to their customers needs and problems very clean place anyone would be happy with them they do the most important thing show respect for everyone I would recommend thier service to everyone

Antwort von Purely Storage
Great pricring with excellent customer service.
Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assigned had a leak. Fast rental process. Well informed of key rules.
Cane in a few weeks later with a question and was informed of a recent tenet mailer which notified benifit attached to the insurance available to purachase through the office. Very friendly group.

Antwort von Purely Storage
A Tale of Two Units Left Unsecured
I was notified promptly of my deficiency, and was aided by the attendant to rectify the issue. I am satisfied that Purely Storage is competent and efficient, and conscientious while making their security rounds.
Sincerely,
CJ Crowder

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It is there very friendly and cheap the…
It is there very friendly and cheap the price is good I love it there.... You should be like there :-)- Deaf Sarah

Antwort von Purely Storage
The manager Robin at the Merced…
The manager Robin at the Merced facility was always helpful and courteous....and most importantly to me, she always answered the phone during business hours to help you!
I’ve had many storage units both in and out of Merced, and have had trouble with each one at different times not answering their phones, so I have to drive to the office, sometimes only to find no one there! Very frustrating to me!

Antwort von Purely Storage
Excellent service
Excellent service, awesome people staff etc. Love it!

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very pleasant
very pleasant, and friendly. Good security and constant surveillance.

Antwort von Purely Storage
The staff was very helpful and…
The staff was very helpful and professional. The facility is clean and well maintained. Very pleased.
Thanks

Antwort von Purely Storage
Review
The ladies that work there are very friendly and helpful.the place seems to be clean and we'll kept and the prices are reasonable. So to conclude so far so good I am happy with them

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From the moment they answered the phone…
From the moment they answered the phone they completely and efficiently had my storage problem solved in no time at all. I highly recommend them and would use them again!

Antwort von Purely Storage
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