Pure Quartz Bewertungen 

271
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fabulous service! Don't be misled if you visit their location which is a bit out of the way. Huge range and great pricing. Lee was really helpful in suggesting a few modifications. My kitchen has been... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lee from Pure Quartz provided an amazing service from start to finish. The choice of quartz available was fantastic - far more than you typically find in large retail stores. The price was also mu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Having been let down on a fitting date by a local Tunbridge wells company (CN* L*******), Pure Quartz came to the rescue! Within a week we had templating and fitting done, using the same stone we want... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Purequartz has simply been amazing. Their price is reasonable but beyond that the team is great. Lee who manages the customer relations is very responsive, approachable and helpful. Peter who came to... Mehr ansehen

Unternehmensdetails

  1. Innenarchitekt

Informationen, die aus verschiedenen externen Quellen stammen

Quartz&Granite worktop specialists! 'We Beat Any Quote'


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

271 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(271)

5 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Pure Quartz gives you choice

Pure Quartz has an excellent choice of materials and designs. Having looked around at a number of other providers, we found exactly what we wanted with Pure Quartz. Following installation, we are extremely happy with the outcome.

12. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do NOT use this company

Do not use this company, they are very unprofessional, unkind, and inexperienced in quartz kitchen work surfaces.  We have been constantly trying to get hold of them by email and phone calls for the past few months. They did the quartz worktop for our kitchen and we suffered several delays, bodges to sort miscuts, left scrapes and marks on the work surface, didn't polish the underside of the slab at the end of the island unit where it is exposed, tried to do 'filler pieces' which look very unsightly, and now we have had a large crack appear on the worktop where they had obviously cut too deep on the underside causing it to crack with the lightest of pressure! 
If you are considering ordering from PureQuartz, please read this first!We ordered a quartz worktop in March 2022 for our new kitchen project. When quoting, PureQuartz weren't the cheapest but were desperate for the order so they matched another quote that we were given. When they came to template for the worktop, they all of a sudden added an extra £1,000 to the cost because of an 'unforseen cost' - we have no option but to proceed given the timescales.When they came to fit the worktop, many of the slabs were cut to the incorrect size meaning that they had to cut smaller bits to fill in - this resulted in a very bodgy looking job. The corners of the worktop were cut to different profiles - there is no consistency in their work. One of the slabs didn't come in time therefore the project deadline was missed. When they came to fit the remaining slab about 7 weeks later, this was also cut to the incorrect size. They told us that they had to go back to the workshop because one of their tools had broken - when they returned they told us that the real reason was that they had cut the slab to the incorrect size and had to go back to the workshop to cut a new peice so they could complete the job - the tool wasn't broken as they had initally told us. We have a waterfall worktop on the island unit and they didn't polish the underside of the worktop where it is exposed. Since the work has been completed we have had numerous problems. PureQuartz force you to agree that you are happy with the worktop before they leave and also demand the money. Please beware - not all problems with the worktop are immediately apparent. We noticed that in our main island unit there is a large line across the whole worktop which doesnt come off with standard stain remover. You can also see the dents where the worktop was clamped to be installed. We also had a large crack appear in our worktop where the underside was cut too deep - the worktop cracked under very little pressure and this shouldn't happen with any worktop. Since then we have tried contacting PureQuartz for a number of months, asking them to come and fix the problem and they don't respond.Overall we are extremely unhappy with a very poor quality product and service - do not use! They do not keep their promises, they do a very unprofessional job and don't come back to fix the problems.

4. November 2022
Bewertung ohne vorherige Einladung
Pure Quartz-Logo

Antwort von Pure Quartz

(Edit: This review was posted on Sat 4th Nov. It is now Tuesday 28th Nov and we have not had any contact from this supposed customer)

Hi



Can you please declare your full name/quote number or contact us asap as we are unaware of this job. We would not leave such severe claims unassisted and have no records of these claims on file

Can you also state the quartz brand you selected , as we only use reputable brands and all of our quartz slabs are high end (industry standard) and come with 10 years warranty (minimum)
If these claims are deemed to be true, matters will be dealt with immediate affect. As it stands we would consider this a hoax review as we have no records of any contact from any person of this name and find it strange that you have waited so long to write a review.


The fact this person has stated that we charged an additional £1000 is definitely suspicious! Anyone who has used PureQuartz will confirm we are competitively priced and do not add on additional costs, what where the reasons for such a high price increase at the last moment?
Once a customer is given a price we supply free workmanship and installation on all offcuts to be used for upstands/windowsills/utility’s etc (FREE OF CHARGE)


If there is an issue with any brand then we would represent all of our customers and get any issues dealt with very promptly.




Look forward to hearing from you


Kind regards


Lee
PureQuartz

Senior Manager

Bewertet mit 5 von 5 Sternen

I ordered my Quartz from PureQuartz

I ordered my Quartz from PureQuartz. They were extremely responsive and their pricing was very competitive.

However, what was exceptional was their customer service. Wren Kitchens had supplied my kitchen but they messed up the measurements for the sink. The only option i was given was to change the cabinets they had provided which had already been fitted or to cut the cabinet and totally ruin it, as the sink was the wrong size to sit on a 20m Quartz.

I called Lee and he told me not to worry as they deal with these issues and would help me find a solution. And in the end, they worked their magic, came up with a completely unique design thanks to Gregg and provided a huge L shape Quartz in a single piece without the need for any cuts. Most people would just make two cuts as its easier but Gregg really takes pride in his work and made sure it was done in a single huge piece.

The service, the delivery and everything was amazing. Genuinely would recommend these guys and I don't usually leave reviews, good or bad, but these guys deserve recognition.

I also ordered after reading these reviews, so can definetely recommend

24. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really great experience from lee at…

Really great experience from lee at pure quartz. I rung 30 companies and sent them the kitchen designs and only 2 others could come close to the price lee offered AND it was done very professionally and looks amazing. They even did full height kitchen splashback and windowsill, beautiful waterfall quartz down to the floor off the end of the worktop. I suggest you ask to see some pictures.

29. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

New Kitchen Quartz’s Worktops

New Kitchen Quartz’s Worktops

We had our kitchen redesigned and wanted new quartz’s worktops this company gave me excellent service, the workmanship was second to none.
The staff were very professional, I cannot recommend them highly enough.

22. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Loving our new worktops

We had a great experience getting our quartz worktops from Pure Quartz. Lee was really helpful at the showroom and helped us find the look we wanted for a great price. When the kitchen was ready it was measured up within a few days and a few days later the worktops were in! The fit perfectly and look amazing.

12. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Kitchen worktop

The service from start to finish was excellent! A great choice of worktops is available. The templating and fitting the worktop was done in two days. Lee, Greg and their team did a brilliant job.

8. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality

Quality, in terms of product, in customer care and in the fitting and installation. Fantastic job, makes the kitchen look a dream. Team were brilliant! Would thoroughly recommend to anyone great product great price best experience and a fabulous kitchen on top. Thanks Lee you have the best team.

24. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good quality at a good price.

Good quality at a good price.
Visited the showroom where Lee was extremely helpful. They took the templates on Monday and it was fitted on Friday, very happy with the finish, and the customer service at every step of the way

3. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service from Lee and his team

Great service from Lee and his team. Choose our new worktops on Friday, all fitted in a week! Very pleased with the new look kitchen.
Greg was excellent on the day of fitting with help and advice.
Big thank you from Chris and Debbie.

13. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Why use anyone else, spot on company

From the time of contact through to the day of installation Lee was extremely helpful and professional, speed and efficiency for me as I was on a deadline, he exceeded my expectations. Great product great price will definitely recommend that you use pure quartz as they do exactly what you require.

19. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pure Quartz to the rescue!!!

Having been let down on a fitting date by a local Tunbridge wells company (CN* L*******), Pure Quartz came to the rescue! Within a week we had templating and fitting done, using the same stone we wanted. Lee and the team were great, super professional and helpful. Can’t recommend the service and business enough! Nice one guys, great business.

18. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience with Pure Quartz

Great experience with Pure Quartz from start to finish. Dealings with Lee to discuss and plan our requirements were constructive with great flexibility as we were continually moving dates round for installation. The templating and installation was without issue, with Greg being super helpful and making sure everything was we expected.

Overall really pleased that we chose Pure Quartz as the supplier for our new worktop, it is a big decision to make and expensive one if got wrong, always available when trying to reach them and even met me on a bank holiday at the showroom to go through final plans which really speak volumes.

27. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would highly recommend this company for…

Would highly recommend this company for their competitive prices, quality workmanship and communication / customer service. From beginning to end of enquiry / ordering, process was very smooth and being a few hours drive away was not a problem. Samples send speedily. Lee, Greg and the team were excellent.

23. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pure quartz = pure quality Lee in the…

Pure quartz = pure quality Lee in the office was fantastic he help us all the way through our kitchen design really helpful and fitters were brilliant they done a fantastic job nothing was a problem for them if I asked I got brilliant I would recommend pure quartz to any one who is thinking about having new worktops excellent

16. September 2022
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr