Purplebricks MortgagesBewertungen 

564
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service on my remortgage, clear information and easy application as purple bricks did almost all the paperwork. Emily was very helpful and very quick at replies which made the process a lot... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ross initially organised the re-mortgage and gave us a couple of options to suit our needs. Emily then assisted in the process and helped a lot with communication to both us and the solicitor. Kept... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a very good experience using Purplebricks to remortgage my house. I was very anxious of the remortgaging process and had some personal problems at that time, but Rachel and Yasamin took the time... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mimmi was excellent. She thorough explained each step ever so well. She is always available whenever I required further assistance and guidance. Ever so kind and I would absolutely recommend to everyo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekenmakler

Über Purplebricks Mortgages

Vom Unternehmen geschrieben

Whether you’re a first-time buyer or are climbing the property ladder, we’re here to help with all things mortgage related. We’ve got access to over 12,000 deals (some exclusive ones!), and we know our lenders inside out. We work with them every day, after all.

Sure, moving house is stressful, but your mortgage shouldn’t be. Let us do the heavy lifting. We’ll search the market for a great deal – whether it’s a mortgage, protection or life insurance, or all of the above. With Purplebricks Mortgages, you can manage your home move under one roof.

We’re all about making mortgages easy. Our service includes:

  • A straightforward process. Getting your mortgage sorted with us is simple.
  • Award-winning customer service, whatever your moving plans are.
  • A dedicated case manager to guide your mortgage journey from start to finish.
  • Access to over 12,000 deals from 90+ lenders – including some exclusive ones.
  • Insurance that protects your home and family – tailored to your budget.

    Got questions? Ask us anything. We’ve heard it all and have the answers.

    How the service works

    Getting a mortgage for the first time – or even a second or third – can seem like a lot of work, but with Purplebricks Mortgages, it’s not. Just fill out our form or give us a ring to get started. We’ll take a few details, and you can kick back whilst we get working. Our knowledgeable advisors will scour thousands of rates and deals to secure the ideal mortgage for your unique circumstances. It’s that simple.

    No hidden costs, no sneaky clauses. Just straightforward advice and fair fees. We’ll handle the details, from your first enquiry to the day you sign on the dotted line.


  • Kontaktinformationen

    4,9

    Hervorragend

    TrustScore 5 von 5

    564 Bewertungen

    5 Sterne
    4 Sterne
    3 Sterne
    2 Sterne
    1 Stern

    Keine Aufzeichnungen über Bewertungseinladungen

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    So nutzt dieses Unternehmen Trustpilot

    Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

    4,9

    Alle Bewertungen

    (564)

    164 Bewertungen in den letzten 12 Monaten

    Bewertung abgeben
    Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

    Bewertet mit 5 von 5 Sternen

    Amazing service and very knowledgeable

    Montey was absolutely brilliant from start to finish in terms of explaining the mortgage process, talking through exactly what documents they required, and scoured the market for the best mortgage deal at that time. 100% worth the fee and we couldn’t be happier with the service Montey has provided us. Thank you!

    26. Jänner 2026
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that the mortgage process was thoroughly explained and that you feel the service was worth the fee. We appreciate you taking the time to share your positive experience!

    Bewertet mit 5 von 5 Sternen

    Top tier customer service

    Everyone that I have had the pleasure of speaking with has been great. Polite, friendly & professional. Knowledge has also been very good & there's not been a single "I cant do" attitude, if they cant, they simply just direct me to someone who can. The only negative I have is not with any employee, but the specific process of trying to book a viewing. I get the concept of it all being online & it would be great if everyone worked well; however, with the homeowner of the property I'm trying to view being a bit of a nightmare to get a hold of. It would be good if there was a better way or a designated local estate agent who could do viewings, even if it was only 1 day per week. That being said, if it was an active seller, I imagine this process would be very efficient, so not all bad & why it's still 5 stars.

    I, unfortunately, cannot remember the names of each individual I have spoken to over the past few days to give credit fairly, but Leah P & Merrick, whom I spoke to this morning, were outstanding.

    23. Jänner 2026
    Bewertung ohne vorherige Einladung
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    Antwort von Purplebricks Mortgages

    We appreciate your positive feedback regarding our team's politeness, knowledge, and helpfulness. We're happy to hear that Leah P and Merrick provided outstanding service. We acknowledge your concerns about the viewing booking process and the difficulty coordinating with the homeowner. We are continuously looking for ways to improve this. Thank you for your review.

    Bewertet mit 5 von 5 Sternen

    Amazing!

    We had a fantastic experience during our mortgage application, and a huge part of that was down to Daisy, our case manager. She was absolutely brilliant from start to finish.
    Daisy kept us informed at every stage, explained everything clearly, and made what can be a very stressful process feel calm and manageable. She was always approachable, responsive, and incredibly organised, which gave us real peace of mind while the application was going through.
    We genuinely felt supported and well looked after, and we couldn’t have asked for a better case manager. Thank you, Daisy, Esha & Scott for making the whole process so smooth — we’re extremely grateful.

    5. Jänner 2026
    Bewertung ohne vorherige Einladung
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    Antwort von Purplebricks Mortgages

    We're happy to hear that you had a fantastic experience during your mortgage application. It's great to know that our team made the process smooth and manageable for you. We appreciate your kind words and thank you for your positive feedback.

    Bewertet mit 5 von 5 Sternen

    Perfect for first time buyers

    Purplebricks mortgages are everything you need for a first time buyer. They make everything not seem so complicated. Lisa was amazing and made our process very simple and easy to follow, couldn't recommend her more! Overall a very pleasant experience.

    19. November 2025
    Bewertung ohne vorherige Einladung
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    Antwort von Purplebricks Mortgages

    We're happy to hear that your first-time buyer experience was made simple and easy to follow. We appreciate your positive feedback and are so glad you had a pleasant experience.

    Bewertet mit 5 von 5 Sternen

    Morgage Advice

    We got Mortgage advice from Tom who was always there at the end of a phone or Teams call, when we needed anything looking into or just general financial advice. When we were further down the buying process we also dealt with Rachel, again good communication and helpful. Wouldn’t hesitate to use Tom again he was amazing

    22. Oktober 2025
    Bewertung ohne vorherige Einladung
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    Antwort von Purplebricks Mortgages

    We're happy to hear that you found the mortgage advice and communication helpful throughout your buying process. We appreciate your positive feedback and are glad we could assist you!

    Bewertet mit 5 von 5 Sternen

    We are happy with the service received…

    We are happy with the service received from Purple Bricks and managed to sell our property and purchase the new one via chosen plan. We liked the experience of choosing if we want to be more in control of the viewings etc.

    13. Jänner 2026
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that you successfully sold your property and purchased a new one through our plan. We're glad you enjoyed having more control over the viewing process. Thank you for your positive feedback!

    Bewertet mit 5 von 5 Sternen

    Excellent advice and communication

    Hayley has been so helpful. She gave us excellent advice and was so easy to talk to. Would highly recommend.

    20. Jänner 2026
    Bewertung ohne vorherige Einladung
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    Antwort von Purplebricks Mortgages

    We're happy to hear that our advice was helpful and that you found it easy to communicate with us. Thank you for recommending us!

    Bewertet mit 5 von 5 Sternen

    My mortgage broker was Hayley Newton

    My mortgage broker was Hayley Newton , she was very friendly and attentive and was very quick to get my application sorted.

    19. Jänner 2026
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that your application process was quick and easy! We appreciate your kind words about the friendly and attentive service you received.

    Bewertet mit 5 von 5 Sternen

    Both advisor and case manager are clear…

    Both advisor and case manager are clear and patient, ready to answer questions and offer assistance any time

    7. Jänner 2026
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that our advisor and case manager were helpful and responsive. We appreciate you taking the time to share your positive experience!

    Bewertet mit 5 von 5 Sternen

    Excellent service from start to finish

    Excellent service from start to finish. The whole remortgage process was smooth, clear, and stress-free. A special mention to Paul, who was outstanding throughout — extremely helpful, professional, and always quick to respond. Communication and support were first-class, and everything was handled efficiently. Truly deserving of 5 stars. Highly recommended.

    5. Jänner 2026
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy the remortgage process was smooth and stress-free for you. We appreciate your kind words about the service, especially the efficiency, support, and communication you experienced. Thank you for recommending us!

    Bewertet mit 5 von 5 Sternen

    Best customer service

    From day one I can say with certainty that they take customer service and communication was out of this world.Both of them supported us throughout the entire journey, keeping us informed at every step. What I appreciated most was their reliability. If I called for an update and they were unavailable, I was promised a call back, and that promise was always kept.
    They went above and beyond with there customer service.
    Honestly, I cannot thank monty and Emily enough. They have changed our lives by securing us a successful mortgage. I will forever be grateful for the position they have put us in. Without a doubt, They will never let you down.

    From the bottom of my heart, I recommend their services. They will always prioritise you and deliver the best customer experience.

    24. November 2025
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're so happy to hear about your exceptional experience! It's wonderful knowing we provided outstanding support and communication throughout your mortgage process. We appreciate your kind words and are grateful for your recommendation. We wish you all the best in your new home!

    Bewertet mit 5 von 5 Sternen

    I recommend Monty and Emily

    Monty and Emily helped me very much and was always on hand to help me when needed. Monty repeatedly kept trying to find me the best mortgage rates and also took my calls out of hours after I was working all day so its much appreciated! Definitely recommend!

    12. Dezember 2025
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that the team was very helpful and readily available to assist you. We appreciate you mentioning their dedication to finding the best mortgage rates and working around your schedule. Thank you for your recommendation!

    Bewertet mit 5 von 5 Sternen

    Montey Patel was super supportive and…

    Montey Patel was super supportive and patient answering my silly questions.

    18. Dezember 2025
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We appreciate your kind words! We're happy to hear that our team was supportive and patient in addressing your questions. Thanks for your feedback.

    Bewertet mit 5 von 5 Sternen

    Clair Brown Mortgage advisor

    Clair, my Mortgage advisor, was very professional, friendly, gave all the possible options, and supported the whole purchase process till fruition.

    A big thank you to her and the admin team.

    18. September 2025
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that the purchase process was well-supported. We appreciate your kind words about the advisor's professionalism and the admin team's support. Thank you!

    Bewertet mit 5 von 5 Sternen

    Cant fault anything. Recommend this service.

    We had Lisa helping us with our mortgage, and she handled everything perfectly. She was friendly and chatty, yet very quick and effective at getting the work done. She worked late to fit around our work hours, which we really appreciated. Would highly recommend.

    10. November 2025
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that your mortgage process went so smoothly! We appreciate that you found our colleague friendly and efficient, and we're glad the late hours helped accommodate your schedule. Thanks for recommending us!

    Bewertet mit 5 von 5 Sternen

    I highly recommend Hayley

    I highly recommend Hayley! She provided truly exceptional advice and support throughout my mortgage process. The advice was clear, practical, and gave me so much confidence in my financial decisions. If you are looking for a mortgage advisor who goes above and beyond to provide a comprehensive and supportive financial strategy, look no further!

    12. Dezember 2025
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that you had such a positive experience! It's great to know the advice and support provided gave you confidence during your mortgage process. Thank you for your recommendation!

    Bewertet mit 5 von 5 Sternen

    Really great communication all…

    Really great communication all throughout. Really quick to reply to email.
    Went through everything simply so that it was not over whelming

    30. Mai 2025
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that our clear and timely communication was helpful. We appreciate your feedback on how we simplified the process for you.

    Bewertet mit 5 von 5 Sternen

    A really great team

    Everyone we spoke to were kind and patient. We had so many questions and Emily, Rebecca and Bhavini were so great at explaining and keep us informed.

    1. Dezember 2025
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're happy to hear that our team provided you with such positive support. It's wonderful to know their explanations and updates were so helpful to you.

    Bewertet mit 5 von 5 Sternen

    Rachel and Sophie were very helpful all…

    Rachel and Sophie were very helpful all through the process. They were patient at all times and always willing to help regardless. We are so grateful for them! 😊

    2. Dezember 2025
    Bewertung ohne vorherige Einladung
    Purplebricks Mortgages-Logo

    Antwort von Purplebricks Mortgages

    We're so happy Rachel and Sophie provided such helpful and patient support throughout the process. We truly appreciate your kind words and are grateful for your feedback!

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