The light is poorly described on the website, it doesn’t show you how it is wired up. I was expecting to have route the wiring into the back of the light, instead I get a light with a pigtail wire st... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Do not use this company. Product (light) was not as described. Absolutely not luxury, it is plastic, cheap awful colour. Website DOES NOT state that you have to pay for returns. Currently in back... Mehr ansehen
Unternehmen hat geantwortet
The lamp arrived after numerous delivery updates. Very pleased with the product, though there was an issue with a faulty wire connection. The support was quick to rectify and replacement part is on it... Mehr ansehen
Unternehmen hat geantwortet
If you’re looking for nice home decor and good customer service, I’d recommend porryhome.com. My order arrived quickly and the packaging was neat. The quality of the items exceeded my expectations and... Mehr ansehen
Unternehmen hat geantwortet
Kontaktinformationen
Westgate, 14 Western Gateway, London E16 1BJ, E16 1BJ, London, Vereinigtes Königreich
- +44 7380152955
- support@purryhome.com
- purryhome.com
3,3
Akzeptabel
25 Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
The light is poorly described on the…
The light is poorly described on the website, it doesn’t show you how it is wired up. I was expecting to have route the wiring into the back of the light, instead I get a light with a pigtail wire stuck out the back. Please put a picture of how this light is wire or at least a data sheet of how this is wired up!!
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Purryhome
We appreciate your feedback regarding the product description and images, as this helps us improve the information we provide to our customers. If you require further assistance, please contact us directly with your order details and we will be happy to help.
Kind regards,
Purryhome Team
Do not use this company!
Do not use this company. Product (light) was not as described. Absolutely not luxury, it is plastic, cheap awful colour.
Website DOES NOT state that you have to pay for returns. Currently in back and forth communication to resolve as I would like a full refund for shoddy item that they are not willing to give until it is returned which would cost more than the item itself! Save yourself the inconvenience and money.
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Purryhome
We’re sorry to hear that the product did not meet your expectations.
Unfortunately, we are unable to identify an order based on this review alone. Please contact us directly with your order number or purchase details so we can review the matter and assist you further.
Kind regards,
Purryhome Team
The lamp arrived after numerous…
The lamp arrived after numerous delivery updates. Very pleased with the product, though there was an issue with a faulty wire connection. The support was quick to rectify and replacement part is on its way. Great lamp, even though it’s not fully perfect yet, great customer care. Would certainly purchase from this company again.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you very much for your detailed feedback!
We’re delighted to hear that you’re pleased with the lamp and that our support team was able to quickly assist with the wiring issue. Customer satisfaction is very important to us, and we’re glad the replacement part is already on its way.
Thank you for your trust in Purryhome. We truly appreciate your recommendation and look forward to serving you again.
We order a light in 6th January
We order a light in 6th January, had no end of problems with delivery(which there was no attempt at being delivered, we finally received the light this week. The light is of poor standard and now we are having problems returning it, we have had it for 3 days trying to returning it. no free returns, be careful when using this company
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Purryhome
We’re sorry to hear that the product did not meet your expectations.
Unfortunately, we are unable to identify an order based on this review alone. Please contact us directly with your order number or purchase details so we can review the matter and assist you further.
Kind regards,
Purryhome Team
This is a further review for Purry…
This is a further review for Purry Home. Previously I gave them a 1 star review. I am pleasantly surprised we have come to a resolution with my complaint and have agreed on a refund compromise. I am impressed that they came back to me to solve my complaint without having to pay large postage costs.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you for updating your review and for giving us the opportunity to address your concerns.
We’re pleased that we were able to reach a mutually satisfactory resolution and find a suitable refund arrangement. Customer satisfaction is important to us, and we appreciate your willingness to work with us throughout the process.
Thank you for your feedback and for choosing Purryhome.
Do not order from this website.they do…
Do not order from this website.they do not accept returns and will ask you to keep item at reduced price even though this is not mentioned in return policy. They then ask you to return to Czech Republic!!! You have to pay postage yourself. It cost me £68 to return they did not take the package back and now saying it was not within the return date. I send the package back within 1 week of receiving.
This is a fraud company
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
We’re sorry to hear that you were dissatisfied with your experience.
Please note that we are unable to identify an order based on this review alone. We kindly ask you to contact us directly with your order number or purchase details so that we can review the matter and assist you further.
Customer satisfaction is important to us, and we would welcome the opportunity to look into your concerns.
Kind regards,
Purryhome Team
Great service and good quality
I was looking for something different for ceiling lights and found the perfect thing on this site, I was slightly nervous because of some negative reviews, however decided to proceed as I couldn't find anything similar.
I was kept fully updated with the tracking and the product arrived in good condition and the quality was what I'd hoped for. Would definitely recommend and use again.
21. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you very much for your detailed feedback!
We’re delighted to hear that you found exactly what you were looking for and that the product met your expectations in both quality and design. It’s also great to know that the tracking updates kept you informed throughout the delivery process.
Thank you for your recommendation and for choosing Purryhome. We look forward to serving you again in the future!
Our order was delayed due to holidays
Our order was delayed due to holidays, but the team informed us late about it.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you for your feedback.
We apologize for the delay in communication regarding your order. We understand how important timely updates are and appreciate your patience during the holiday period. Your feedback helps us improve our service and communication processes.
Thank you for choosing Purryhome.
The finishing of the product could have…
The finishing of the product could have been better, however the overall experience with the store was fine.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you for your feedback.
We appreciate your honest comments regarding the product finish and are glad to hear that your overall experience with our store was positive. Feedback like yours helps us continue improving both our products and services.
Thank you for choosing Purryhome.
Really unusual designer lamp
Beautiful, unusual, stylish lamp. Assembly easy although I had to phone for instructions. Communication from customer services good and friendly
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you very much for your lovely feedback!
We’re delighted to hear that you’re happy with the design of your lamp and that our customer service team was able to assist you when needed. It’s great to know that you found the assembly straightforward and our support friendly and helpful.
Thank you for choosing Purryhome!
Broken order but quick replacement
Our order arrived broken but the team was prompt and immediately sent a new replacement.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you for your feedback.
We’re sorry that your order arrived damaged, but we’re pleased to hear that our team was able to respond quickly and arrange a replacement right away. Customer satisfaction is very important to us, and we’re glad we could assist.
Thank you for choosing Purryhome!
Fabulous product at a great price
Fabulous product at a great price. Would definitely recommend
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you for your wonderful review!
We’re delighted to hear that you’re happy with your purchase and found it to be great value for money. Your recommendation means a lot to us and is truly appreciated.
Thank you for choosing Purryhome!
I recently moved to a new house and…
I recently moved to a new house and they helped me choose a design of ceiling lights that would go well with the current decor. But delivery could have been faster.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you for your feedback!
We’re delighted to hear that our team was able to help you find ceiling lights that complemented your new home’s décor. We also appreciate your comments regarding the delivery time and will continue working to improve our shipping experience.
Thank you for choosing Purryhome, and we wish you all the best in your new home!
We loved the floor lamp ordered
We loved the floor lamp ordered. The delivery took some time but the product was good.
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you for your feedback!
We’re delighted to hear that you loved your floor lamp and that the product met your expectations. We also appreciate your patience regarding the delivery time and are continuously working to improve our shipping experience.
Thank you for choosing Purryhome!
I really love the lamp I purchased
I really love the lamp I purchased. It is very beatiful and high quality. The customer service is also very responsive.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you for your wonderful review!
We’re delighted to hear that you love your lamp and that you’re happy with its beauty and quality. It’s also great to know that our customer service team was able to assist you promptly.
Thank you for choosing Purryhome. We truly appreciate your support!
If you’re looking for nice home decor…
If you’re looking for nice home decor and good customer service, I’d recommend porryhome.com. My order arrived quickly and the packaging was neat. The quality of the items exceeded my expectations and the prices are fair. A trustworthy online shop, I’ll be back for more.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you so much for your kind review!
We’re delighted to hear that you were happy with the quality of your items, the fast delivery, and the overall shopping experience. It’s especially rewarding to know that our products exceeded your expectations and that you found our customer service helpful.
Thank you for your trust in Purryhome. We look forward to welcoming you back again soon!
Fast response by customer agents
I ordered a chandilier but one of the bulb was missing. I had immediate chat with the customer agent Michelle and she helped me dispatched the missing part the very next day. 5 star for Michelle though !
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you for your feedback!
We’re sorry that part of your chandelier was missing upon arrival, but we’re delighted to hear that the issue was resolved quickly. It’s wonderful to know that our customer service team was able to assist you promptly and arrange the missing part right away.
Thank you for choosing Purryhome and for your kind words!
Simply wow!
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you so much Nisha ! We try our best to make our customer happy. We feel so glad that you liked it.
Excellent 💖
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thank you so much Ankita! Patrons like you gives us motivation to work harder. We are glad you liked
We bought some table lamps from them…
We bought some table lamps from them and the quality was good. Loved their designs.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Purryhome
Thanks HT ! We so glad that you liked !
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