Quality Compliance Systems Limited Bewertungen 

Our organization uses CareBeans for care planning and client management. While the platform has helpful features for organizing care plans and tracking updates, we’ve recently faced challenges with system responsiveness and user accessibility. Some functions give the carer a problem in terms of adding incident report but the carebeans mentioned that if might cause the internet connection.

Additionally, communication and response time from support could be improved — it sometimes takes a while to get assistance or clarification when issues arise especially at night as we are a 24hrs business.

But overall, Carebeans give us a good service.

Quick response from customer service (Chole) very helpful and sorted my issue.

hen I'm stuck and needs support I always email with my question. The response time and advice is always helpful and fixes my dilemma.

Thanks you support
Today Chloe was extra fast, which was amazing, as it's late on a Friday and I have to get some reports together asap

My query was attended to swiftly and the agent was well knowledgeable about his work.

QCS is an amazing compliance system that we have used. I would highly recommend it. A fab Support team who walk you through any challenges you face.

The whole experience is brilliant.
The one that stand out for me was the packaging of the training contents (detailed and delivered in a very stimulative structure).

I felt very confident to go back to work with all the skills and knowledge acquired after my training.

Also the customers support staff were excellent in resolving any of my queries on time.
Thank you so much for the wonderful job you are all doing.

It Was a good experience

Great help and support from a friendly expert at QCS - thank you very much

Really pleased with the support I received today. Chloe talked on the telephone with me at length to identify the issues we were experiencing. She was very prompt with her response and solution. Very staffed with the service.

This is a very useful system for care providers both small and large .I think to get the best out of it , there should be more training available on how to use the policies and work can be reduced in maintaining these policies. Greater use of technology and notifications. I myself use it but not enough and I feel lost sometimes.

I love the platform and the way the staff team are spot on in responding to our queries.

This company is a scam. They charge an arm and leg for nothing. If you no longer require their services, they demand you pay for the remaining months that are not covered. If not they pass you unto a debt collection agency and charge double the amount. They do not listen to you even if you try to reach an agreement. Tell me how a £1,000 debt turns into £3800. I will never recommend their services to anyone.

Speedy response, answered and resolved my issue straight away.

Very speedy concise and helpful response.

The gentleman was able to help me with my enquiry and explained everything very well.

What can I say my whole experience so far with QCS has been absolutely amazing! The support, help and advise from Customer Service has been outstanding. Thank you

Prompt response, issue resolved promptly

knowledge of assessor
friendly
supportive

Christopher was really helpful and friendly - solved my issue really quickly.