Online shop is fine but unfortunately you use EVRI to deliver. I paid for next day delivery. They apparently attempted to deliver twice. On the third attempt they simply dumped the parcel on the doors... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Website was easy to navigate, found what I was looking for quickly, added to basket & purchased. Parcel arrived well packaged and within the time scale stated.
After a couple of incidents while driving recently I decided to buy a dash cam. I went to a local garage where they recommended this product but their fitting fee was too much for me to consider. I ch... Mehr ansehen
Excellent service from start to finish. Communication was great throughout, the website was easy to use, and ordering was straightforward. The RAC European Driving Kit is fantastic quality, includes e... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Whether you're looking for car batteries, car mats or other vehicle essentials, you'll find what you need right here at the RAC Shop. We have products for all your motoring needs. Browse our wide range of high-quality car accessories today!
Kontaktinformationen
Stockton-On-Tees, Vereinigtes Königreich
- 0800 011 9519
- enquiries@racshop.co.uk
- racshop.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 12 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I got all the information I needed for…
I got all the information I needed for driving in France plus the necessary kit required thanks to the RAC website!
Great piece of kit
Really pleased with the speed of…
Really pleased with the speed of delivery and quality of the mats for the car. They are an exact match & pile is high quality. Great purchase for car accessories at great prices. No need to shop about.
Seat Arona mats
I bought a used Seat Arona FR sport and there were no mats .
Ordered from RAC shop , very goos quality , excellent price and qui k delivery , well packaged . I would definately use them again .
grest service and communication
Renewing RAC Breakdown Cover
Dealt with a gentleman called Veer. It was a pleasurable experience renewing my membership. This was done in a friendly and professional manner and more importantly at a competitive price. Well done, Veer!
Very good service and quality items.
Very good service delivery quality items. Ordered the mats after pricing up originals from Vauxhall dealer. Items were of good quality and fit the car perfectly. Blue trim finishes off the mats and they really look good in place.
Fantastic quality car mats
Fantastic quality car mats — ordering was straightforward, delivery was prompt, and the fit is absolutely perfect. I'm thoroughly pleased with the purchase and will definitely be recommending the RAC Shop to friends and family for car mats and accessories going forward.
DO NOT USE THIS COMPANY
THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. Ordered a roof rack, got delivered a steering wheel?? Contacted customer service who said it was their suppliers fault and provided details so they could arrange collection. A week later nothing, i chased again and they needed more info about the product they sent me in error, which was irrelevant, i just wanted it collected. they didn't bother to contact me to say they wanted more info, i had to chase. Blamed it on supplier, even though i purchased from RAC. Said they would get a collection, again no follow up i had to chase again. eventually told collection on Monday, didn't happen, i chased AGAIN. Suppliers fault and couriers fault, was told it would be re-arranged. No follow up AGAIN, so i have chased up again and still no collection booked. i have a product i didn't order, its been weeks and i have to chase constantly, no one there is taking responsibility. I will be taking to trading standards as you have taken my money and not delivered the product and are making no attempt to rectify the situation.
Great Experience!! After making my purchase online I…
After making my purchase online I received received a message letting me know that product was not currently available. The email asking if I would like to be refunded or wait possibly up to 8 weeks, as I wasn’t in a rush I said I’d wait. My product arrived in less 1 week, correspondence and pricing was great - I’ll definitely be using them again.
Bought a Noco GB40 battery booster
Bought a Noco GB40 battery booster, it was at a lower price than any retailer and a name that is trustworthy, it arrived quickly . All in all a good experience, oh and the booster is good quality too.
Bought a battery online
Bought a battery online, only after purchase was it mentioned 4 hour time slots werent guarenteed and totally dependent on how busy patrols were that day. Only reason I purchased at the time was it suited my availability that day and wouldn’t have bothered if I knew beforehand. Updates were good throughout day and guys that turned up were good, however a little surprised they didn’t have the battery with them, had to go away to find one then came back with a different battery from the one I chose online, was advised the one online wasn’t suitable despite the website recommending the battery in the first place and I’ve no idea if it was of same quality, cheaper or how long warranty is on this battery. Apart from the updates and patrol that turned up, the experience was extremely poor and expected more from the RAC.
Great help from Abbie @ RAC customer services
I was very happy with the help I got from Abbie @ RAC customer services as she was going to refund my item but as I replied quickly saying I was in no rush she has obviously managed to keep my order live and in doing so I have now received my item with the discount which was part of the reason I was happy to wait, thanks ever so much
I ordered a 038 battery on line
I ordered a 038 battery on line from RAC shop, first time ive ever used it and it was delivered next day by my usual Evri driver, perfect, battery very well packed in a strong cardboard box clearly marked keep upright, wrapped in a sealed plastic bag protected by foam sponge, no damage or spillage, great service. I did wonder about ordering for home delivery by courier, but no worries at all as it happened. Good job by all involved.
Pleasant fast service
I ordered some car mats and within a few days they were delivered. The service was very pleasant and efficient.
I chose the cheaper car mats but they are very nice and exceeded my expectations. I will certainly order from the RAC shop again
Thank you
First time using RAC shop
I liked the ease with which I could select my car make and model and find products suitable for it.
Easy to navigate website and compatible with the Blue Light card. Great!
Service With A Smile … and Right On Time Too
Absolutely delighted with the delivery and fitting of our new car battery.
Dennis , the patrol man was pleasant and professional. Well Done Everyone.
Great experience.
Great experience from choosing to delivery.
Good customer service.
Great product that will last for many years.
Efficient and personable service
The patrol arrived on time, and I felt confident leaving him to it. He worked efficiently, treated the car with care, and took the time to explain what he had done while also sharing some helpful advice.
This is the second time I've used RAC for a battery replacement, and once again, the service was excellent. I’d highly recommend them.
Excellent value and service
Did exactly what I needed - a replacement battery, delivered promptly.
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