I always like to support the grandchildren’s school raffles & I was extremely impressed how easy this was using Raffaly. I certainly think it is the way forward & I hope more schools use it. I will de... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We are a PTA and have used Raffaly this year for the first time after having used a competitor twice previously. What sold it for me, apart from the lower commission, was the ability to checkout as a... Mehr ansehen
Unternehmen hat geantwortet
Have been trying to enter a fundraiser raffle to support Illumicrate but experienced so many website site issues. Page would not open so gave up in the end. Shame because I wanted to support this char... Mehr ansehen
Unternehmen hat geantwortet
The customer service from Raffaly was excellent. Can't fault it. My issues were resolved in less than 24hrs and my raffle was a great success. We will definitely be using them again.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Raffaly is a online raffle platform that allows users to host their own online raffles and competitions. The software ensures that ticket revenue remains blocked until winners confirm acceptance of their prizes, providing complete security for both hosts and entrants.
Kontaktinformationen
Vereinigtes Königreich
- raffaly.com
4,1
Gut
61 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
user friendly raffle platform
Took part in raffle set up by our local school in Leighton Buzzard. Easy to navigate, participate and making payment - thanks to Raffally platform.
25. November 2024
Bewertung ohne vorherige Einladung
Antwort von Raffaly
We are glad you found the experience pleasing! 🙌
Really fun way of getting involved in a…
Really fun way of getting involved in a fundraising raffle remotely. Easy to use and pay.
5. Dezember 2024
Antwort von Raffaly
Thank you for sharing your experience! 🙌
Great site
Easy setup, multiple raffles at once for free, fast and friendly customer service... we recommend and will use the site again!
22. November 2024
Antwort von Raffaly
Thank you for review. We are happy you had a positive experience and hope to work with you again soon 🙌
Different way of doing raffle I hope it…
Different way of doing raffle I hope it was successful
29. November 2024
Antwort von Raffaly
We are happy you enjoyed the online raffle!
Poor platform
I found the website and experience really poor. I won't be using the site again.
30. August 2024
Antwort von Raffaly
I am sorry you wasn't satisfied with the platform. We would love to speak to you more about how you think the experience could be improved. Please don't hesitate to reach out!
Antwort von Raffaly
Thank you for your positive review!
Great site, brilliant customer servcie!
We are a PTA and have used Raffaly this year for the first time after having used a competitor twice previously. What sold it for me, apart from the lower commission, was the ability to checkout as a guest, as many people mentioned they hadn't bought tickets because they didn't want to create an account. Liam was always kind, approachable, helpful and very responsive! Always willing to make changes to accommodate our needs. It has been a real pleasure to be able to work with a real person and not a customer service agency which is what we find in most places these days! The whole process was easy and straightforward and the little hurdles we found were mended straight away! I couldn't rate them highly enough! Definitely recommend. I also bought tickets and as a customer it was also a great and straight forward experience.
15. Juni 2024
Antwort von Raffaly
Thank you for your positive review!
This is an easy way to do raffle…
This is an easy way to do raffle tickets online easy to use, straightforward information.
15. Juni 2024
Antwort von Raffaly
We appreciate you taking the time to give us a good review.
Easy to use
So easy to follow instructions and saves the waste of paper with traditional raffle.
15. Juni 2024
Antwort von Raffaly
Thank you for your review!
I attempted to enter Illumicrate’s…
I attempted to enter Illumicrate’s raffle, but the site was constantly down. It was a very bad experience. I do not recommend it!
12. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Raffaly
I’m sorry you had problems making a payment.
Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.
We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.
In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.
If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.
Website down
Have been trying to enter a fundraiser raffle to support Illumicrate but experienced so many website site issues. Page would not open so gave up in the end. Shame because I wanted to support this charity fundraiser. Update 13/06/2024 Website will not accept payment with credit card, only option is Paypal! Zero stars.
12. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Raffaly
I’m sorry you had problems making a payment.
Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.
We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.
In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.
If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.
I wanted to enter Illumicrate’s raffle…
I wanted to enter Illumicrate’s raffle but every time I tried i receive error messages.
12. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Raffaly
I’m sorry you had problems making a payment.
Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.
We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.
In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.
If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.
Site was hard to use
Site was hard to use. Hard to register. It then told me server failure when I tried to buy tickets. So I tried again. Got same message, but then realised both purchases had gone through. So I bought twice as much as I wanted.
11. Mai 2024
Antwort von Raffaly
Hey David,
We did unfortunately encounter some issues of which have now been rectified and won't happen in the future. So for that we apologise.
If you get in touch with us, I would like to talk to you about how you feel the experience could be improved. And discuss the loss in money you encountered.
You can email me at: liam@raffaly.com.
Easy to use very good communication via…
Easy to use very good communication via email after the Rafal
11. Mai 2024
Antwort von Raffaly
Thank you for your 5 star!
Antwort von Raffaly
Much appreciated. We want to have an easy to use but powerful application and we are happy you saw that.
Very helpful when I had an issue with…
Very helpful when I had an issue with accessing prize I got a response within the day and got my issue sorted very quickly.
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Raffaly
We are always looking to fix things as fast as we can. And we are happy you had a positive experience with us after that.
I did not win
8. Februar 2024
Antwort von Raffaly
We are sorry you didn't win but this is something we can't and wouldn't want to control.
The raffle hosts set how many tickets are available. And we do our raffle draws in the fairest way, an automatic draw, usually 15 minutes after the raffle has ended.
We hope the experience of Raffaly, outside of not winning, was pleasing.
10/10
Great raffle site and great communication.
So much easier than other raffle sites I’ve used.
Looking forward to using this site more in the future.
10/10 would recommend.
11. Dezember 2023
Antwort von Raffaly
Thanks for your positive review!
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