Thank you Max for taking the time to explain so much to me at yesterdays model railway exhibition in Dunblane. I almost bought an N gauge set there and then, but decided to take some time and conside... Mehr ansehen
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Das sagen Bewerter
Fantastic sales and service from Adam at rainbow railways. Also Fast delivery and great packaging .Will definitely buy again..thanks
Have used rainbow railways on numerous occasions and every time received excellent customer service for every purchase. I have also used them for repairs to various locomotives with the repairs bein... Mehr ansehen
I purchased a Hornby Merchant Navy class locomotive which was a used item. The description said it was in excellent condition, and when I received it, it was like new. Very pleased with the purchase a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Kontaktinformationen
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , Vereinigtes Königreich
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4,9
Hervorragend
396 Bewertungen
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Helpful and friendly customer service…
Helpful and friendly customer service over the phone in the light of my difficuty due to glitch with online ordering.
Prompt advice on delivery.
Train arrived and much enjoyed already. Would definitely use Rainbow Railways again
2. Juni 2026
Antwort von Rainbow Railways
We're delighted to hear that our team was able to help when you experienced difficulties with the online ordering process. Whilst occasional glitches can be frustrating, we're pleased we could provide assistance and keep you updated on delivery.
Most importantly, it's great to hear that your train has arrived safely and is already being enjoyed!
Thank you for your support and kind words. We look forward to helping you again in the future.
Kind regards,
Team Rainbow 🚂🌈
Antwort von Rainbow Railways
We're pleased to hear that you were happy with both our service and the range of stock we carry. We work hard to keep a good selection of products available while providing the level of service our customers expect.
Thank you for your support, and we hope to be able to help again soon.
Kind regards,
Team Rainbow 🚂🌈
Friendliness of staff
3. Juni 2026
Antwort von Rainbow Railways
We're delighted to hear that the friendliness of our team stood out during your experience with us. We always aim to provide a warm welcome and helpful service to every customer, so your feedback is greatly appreciated.
Thank you for your support, and we look forward to seeing you again soon.
Kind regards,
Team Rainbow 🚂🌈
Good price
Good price, good packaging, quick delivery. But very difficult to actually place the order. Left item in my basket for several days before I could pay for, and place order. Thought I was being scammed, because I had entered my credit card and Paypal details. Never had this problem with other suppliers. Be warned.
3. Juni 2026
Antwort von Rainbow Railways
Thank you for your review and for highlighting the good price, packaging and quick delivery.
We're sorry for the difficulties you experienced when placing your order. Following a security update to our payment systems, a small number of customers encountered issues during checkout. While the problem has now been resolved, we completely understand how frustrating and concerning that experience must have been.
Customer security is something we take extremely seriously, and whilst these measures are designed to protect our customers, we appreciate that on this occasion it impacted your purchasing experience. We're grateful for your patience and pleased that you were ultimately able to complete your order and receive it promptly.
Thank you again for your feedback, as it helps us continue to improve.
Kind regards,
Team Rainbow 🚂🌈
excellent and professional service
2. Juni 2026
Antwort von Rainbow Railways
Thank you for your great review!
We're delighted to hear that you were pleased with the service you received. Providing excellent and professional service to all our customers is something we take great pride in.
Thank you for your support, and we hope to welcome you back again soon.
Kind regards,
Team Rainbow 🚂🌈
Excellent customer service
Excellent customer service, very friendly, helpful staff and very quick to send items. Many thanks.
2. Juni 2026
Antwort von Rainbow Railways
Thank you for your wonderful review!
We're delighted to hear that you found our customer service friendly and helpful, and that your order was dispatched quickly. Providing great service and getting orders safely on their way as fast as possible is something we take great pride in.
Thank you for your support, and we hope to be of assistance again soon.
Kind regards,
Team Rainbow 🚂🌈
Happy Customer
Very helpful staff - accurate description of goods sold - right price - excellent
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rainbow Railways
Thank you for your fantastic review!
We're delighted to hear that you found our team helpful and that the item matched its description. Providing accurate listings, fair prices and excellent customer service is what we strive for, so it's great to know we delivered on all three.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Team Rainbow 🚂🌈
Here We Go Again
I have to keep thinking what else can I comment on about these exceptional guys at Rainbow Railways.
01. Service given is more than 100%
02. Ordering a product. Never a problem
03. Delivery is bar none & the very best there is
04. The staff are always very very courteous
05. My son Garreth suffers from severe Autism of which they take their time to understand and treat him impeccably when chatting to him
06. All staff are very knowledgable
I could go on and on but I have to hold something back for my next review
I only wish that I could travel from North Wales to Linthligow, meet these guys and treat them to a nice meal
Keep up the good work
I WILL BE BACK
All the very best
Tony Maguire (I could appear a little bias LOL)
30. Mai 2026
Antwort von Rainbow Railways
Thank you so much for your incredibly kind words, Tony!
Reading reviews like this genuinely means a lot to all of us. We're delighted that you've consistently had such positive experiences with Rainbow Railways, from ordering and delivery through to the service provided by the team.
We're especially pleased to hear your comments about Garreth. We always aim to treat every customer with the time, patience and respect they deserve, and it means a great deal to know that both you and Garreth feel welcomed and valued.
Thank you for your continued support, humour, and loyalty. Customers like yourself are a huge part of what makes this hobby and community so enjoyable.
We look forward to welcoming you back again soon — and who knows, perhaps one day we'll get the chance to meet in person!
Kind regards,
Team Rainbow 🚂🌈
Great selection of models in stock…
Great selection of models in stock ,dispatched promptly very good service
30. Mai 2026
Antwort von Rainbow Railways
We’re delighted to hear that you were pleased with our selection and that your order was dispatched promptly.
We’re always looking for ways to improve, so if there’s anything we could have done to earn that fifth star, we’d love to hear your feedback. Hopefully we’ll have the opportunity to make your next experience a 5-star one!
Many thanks for your support.
Team Rainbow 🚂🌈
Excellent service as always packed…
Excellent service as always packed well and delivered next day thanks
27. Mai 2026
Antwort von Rainbow Railways
We’re delighted to hear that your order arrived promptly and was well packed. Consistently providing excellent service is something we work hard to achieve, so it’s great to know we’ve delivered once again.
Thank you for your continued support, and we look forward to helping with your next model railway purchase.
Team Rainbow 🚂🌈
Quick and efficient service
1. Mai 2026
Antwort von Rainbow Railways
Thank you for your 5-star review!
We’re delighted to hear you were pleased with the quick and efficient service. Providing a smooth and hassle-free experience is always our aim.
Thank you for choosing Rainbow Railways, and we look forward to helping you again in the future.
Team Rainbow 🚂🌈
Antwort von Rainbow Railways
Thanks for the kind words, we really appreciate your support and are glad you had a positive experience with us!
Team Rainbow 🚂🌈
Excellent as always, even internationally.
You can't fault Rainbow Railways for their massive catalogue and their excellent service. Have known Mark for over 20 years now. Always a gentleman and always helpful. My big Kato Unitrack order to the Netherlands was handled in no time and A+ as well. Thanks for doing business.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rainbow Railways
Thank you so much for the fantastic review and for your continued support over the years! We're delighted the Kato Unitrack order made it safely to the Netherlands and that the service lived up to expectations.
We’ll be sure to pass your kind comments onto Mark as well!
Team Rainbow 🚂🌈
1st time purchaser
1st time purchaser, great price, easy website to use, quick postage too.
30. April 2026
Antwort von Rainbow Railways
Thanks for giving us a try for your first order! We're really pleased you found the website easy to use and that everything arrived quickly.
We hope to see you again soon!
Team Rainbow 🚂🌈
Antwort von Rainbow Railways
Thank you for the lovely review! We're really pleased you found the service helpful and enjoyed your experience with us.
Team Rainbow 🚂🌈
Delivered within the promised time
Delivered within the promised time, securely packed and overall a great experience
28. April 2026
Antwort von Rainbow Railways
Thank you for the great feedback! We're really pleased everything arrived safely and on time, and that you had a great experience with us.
Team Rainbow 🚂🌈
Excellent service
Excellent service. Went to model show at NEC on the Saturday, saw their stand and asked if they had a wheel cleaner. They did not have one at the exhibition but the friendly staff member, Colin, ordered it from their shop straight away and it arrived on the following Tuesday. Quick and efficient. will definately be using Rainbow again.
27. April 2026
Antwort von Rainbow Railways
Thank you for the fantastic review! We're really pleased Colin was able to help get this sorted for you quickly after the NEC show and that the wheel cleaner arrived nice and promptly.
We really appreciate your support and look forward to helping again in future!
Team Rainbow 🚂🌈
They provide a great service with good…
They provide a great service with good competitive prices fast postage and delivery. Nothing is too much trouble which is what keeps me going back
27. April 2026
Antwort von Rainbow Railways
Thank you for the great review! We're really pleased you’re happy with the service, prices and quick delivery. Your continued support means a lot to us and we’re always happy to help however we can.
Team Rainbow 🚂🌈
Antwort von Rainbow Railways
Thank you for the review! We're really pleased your order arrived quickly and safely packed.
Team Rainbow 🚂🌈
Perfect model shop
Perfect model shop, great online service, always pleasant to speak with, highly reccomended by myself!!
1. Mai 2026
Antwort von Rainbow Railways
Thank you so much for the fantastic review and recommendation! We're really pleased you've enjoyed both the online service and speaking with the team.
Team Rainbow 🚂🌈
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