Raindropclean Bewertungen 

224
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Such a lovely company, caring and answers my questions , no fobbing off, the product is really good, not too over powering I will continue to use th3m, apart from anything else it’s convenient being d... Mehr ansehen

Bewertet mit 1 von 5 Sternen

5 emails sent regarding non delivery of item purchased at the beginning of May with absolutely no response to any of them. Payment taken immediately from my bank. Generic email received a few... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered a starter pack, and refills, label created on Amazon delivery - but item never dispatched. Emailed for resolution, recieved no response from Raindrop. Had to go through Paypal to resolve a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I got a subscription first and then contacted customer service to buy extra bottles as my whole family love the scents. The foam feels really luxurious on your skin and my children find it really fun!... Mehr ansehen

Unternehmensdetails

  1. Häusliche Dienstleistungen

Vom Unternehmen geschrieben

Eco-friendly cleaning products with zero plastic waste


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

224 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(224)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Tried for a year but it’s a no from me going forward

Ok. So I gave the foaming hand soap dispensers a year - a reasonable trial.
I’m beyond frustrated that only about a third of the time can I get a decent consistency to actually wash my hands effectively. The rest of the time I’m having to pump 20plus times to get anywhere enough product out, or I’m splattered with a jet of useless watery outpouring.
And yes, I have followed the updated instructions to use hot water and wait until the tab has dissolved before putting the dispenser cap on.
In addition, none of the fragrance variants actually have a scent.
I so wanted them to be good. The idea is great, the execution sadly lacking. I’m currently looking for alternative refills to try and use the bottles, which look great, although I’m not sure whether the lack of hand foam is down to the tabs or the dispenser.
Sadly, I won’t be reordering tab refills.

11. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well done Raindrop ☔️

Great product and excellent customer service! I’ve been using Raindrop for a few months now and love it. The foam feels lovely and the smells are really fresh (Bergamot is my current favourite). One of the pumps recently stopped working so to avoid imminent disaster by having to throw it out, I thought I’d contact Raindrop to see if they could help. Within a couple of days, I received a very comprehensive troubleshooting guide which completely fixed the problem and averted disaster. Lovely to use a company with fantastic products and great personal customer service. Well done Raindrop!

5. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Raindrop Clean, elegant & sustainable

The elegant bottles supplied really suited my bathroom and kitchen aesthetic. Adding the supplied tablet to water was really easy, the pump dispenser works great, and it had a lovely scent as well. In a family of 3 it lasted for over a month and the bottle was really simple to refill. No need to buy more plastic handwash bottles for the home - saving plastic AWESOME

14. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Reduces plastic

I like the idea of reducing plastic. I like the design of the bottles which look good both in my bathroom and kitchen.
Refills are very easy to manage. Lastly, but very important, my grandkids love using the foamy hand-wash.

4. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Literally doesn’t smell of anything

Literally doesn’t smell of anything. I’ve tried several different ‘ fragrances’ and none of them have a scent at all. Great idea but not worth the money .

29. September 2024
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hi Kelly,

Thank you for your feedback. We're sorry to hear that the scent wasn't as strong as you expected.
We appreciate your review, and we'll look into the scent strength issue.
Thanks for bringing this to our attention. We're committed to improving our products, and your feedback helps us do that.
So we can log the batch your refills were in and help you with replacements or a refund can you email us with your order number at talk@raindropclean.com or reply to our trust pilot request.

Big thanks,
Anna
Raindrop Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

The best service and a great product! I’ve been using raindrop for a while and I love the fact that it reduces so much plastic. They recently increased the prices for their refills and it almost made me cancel my subscription. But I came across great service through their email support with Anna, who was so kind to send a replacement for a damaged item straight away. I’m so impressed that I decided not to cancel my subscription. Thank you raindrop!

23. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Handwashes and refills…

I have the handwashes and the refills on subscription through Amazon. Love them. The bottles are beautiful and they smell lovely too.

20. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product and customer service

I bought the starter pack of two dispensers. Was very impressed with the way they look and the environmental benefits. Unfortunately one of the dispensers stopped working properly after a few weeks so I emailed Raindrop and received a prompt response and have now been sent a replacement pump, so can also rate their customer service as excellent!

18. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gorgeous bottles

Loved these products when a friend sent pictures of how lovely the bottles are !
I ordered a set for myself and another friend.
It makes me want to clean 😂

3. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Was so disappointed recently purchased…

Was so disappointed recently purchased it has no scent at all

5. September 2024
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hi Lara,

Thanks for your feedback. Sorry to hear that you are not happy with your fragrance refills. So we can help you I have requested some more information about which refills you have had an issue with. We have increased the scent strength of our hand soap refills in our last batch.

We try to find a balance between too strong and too weak to suit everyone. However, I'll be passing your feedback onto our production team and would like to offer you some free replacements if you can respond to our trust pilot request or email us at talk@raindropclean.com I will be happy to arrange that for you. Or you can request a refund if you would prefer.

Big thanks,
Anna
Raindrop Team

Bewertet mit 2 von 5 Sternen

Zero scent - not comparable to competitors

I purchased foaming handwash and 2 of the cleaning packs after being familiar with other brands such as Smol, Purdy & Figg and Splosh. I was hopeful that Raindrop would be somewhat comparable however was left very disappointed.
The cleaning sprays, kitchen/bathroom/multi, smell of nothing and the spray gun is rubbish. Sprays a single thin jet - have tried 3 of the sprays by twisting nozzle to fan the spray but no difference.
Foaming handwash - again no scent.

What a shame and sorry to say but I’ll not be repurchasing the refills.

27. August 2024
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hi Debbie,

Thanks for getting in touch. We're sorry to hear that you were unhappy with the strength of the scent. Just to give you some background info, we listen to all of our customer feedback and from this, update formulas with each batch. I’m pleased to say that this has also been the case with the strength of scent in our soap refills. If you’d like to talk further and give the fresh batch a go (free of charge) or receive a refund, please respond to the trust pilot request or email us at talk@raindropclean.com.
We can discuss some troubleshooting options with your nozzles to get them working properly.

Big thanks,
Anna
Raindrop Team

Bewertet mit 1 von 5 Sternen

Dispenser terrible and soap doesn't smell of anything! Get "neat" instead

We have had an absolute nightmare with the dispensers which we are going to have to throw out (so bad as we were trying to be sustainable) the brown coating has flaked all over our sink and the dispenser constantly sits in a pool of water. It is so messy. Plus we have tried all the different types of tablet and none of them smell at all. Just a terrible product overall. I have discovered that "neat" handsoap (which we should have got in the first place!) has lovely smelling soap as an alternative and the foam quality is much better and less watery. I am using this in my raindrop dispenser for now while I decide if to ditch the raindrop ones completely and commit to neat fully. A much better brand and product.

5. August 2024
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hello Holly,

Thank you for your review and feedback, we are very sorry to hear about your issue with your bottles and your refills. We would like to resolve this for you and have requested some more information about your order so we can assist you with your issues. Please respond to our trust pilot request or email us at talk@raindropclean.com

Big thanks,
Anna
Raindrop Team

Bewertet mit 3 von 5 Sternen

Great product, but poor bottles

I loved the idea of Raindrop foaming handwash from an environmental point of view as well as aesthetically. The bottles arrived in perfect condition and all worked fine. A year on, the pumps are still working and the product is excellent, but all my surfaces are covered in paint flakes from the bottles. It would be better to dye the bottles or provide flake-free bottles (or just clear bottles). That would definitely up your rating from 3 to 5 stars. Sadly I've had to look elsewhere to purchase additional foaming ceramic bottles because I can't handle the flakes any longer. The bottles started flaking within one month of usage.

31. Juli 2023
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hi Zoe,

Thank you for your review and feedback, we are sorry to hear about your issue with your bottles. We would like to resolve this for you and have requested some more information about your order so we can assist you. Please respond to our trust pilot request or email us at talk@raindropclean.com

Big thanks,
Anna
Raindrop Team

Bewertet mit 5 von 5 Sternen

I took a chance with Raindrop and am pleased that I did …

I decided to try raindrop hand soap after seeing an advert on social media. The lovely reusable bottles and way that you make the soap up at home (small tablet dissolved in warm tap water - small to ship ✅ ) really appealed to me.
I have been pleasantly surprised! The bottle looks great in the bathroom and the scents are beautiful, not too overpowering. I have also noticed that the soap is not as drying on my hands as the previous liquid hand soap I was using. The way that the soap foams up when dispensed has been a hit with my 5 year old too! One of the foaming dispenser pumps I received doesn’t work properly but after a quick email to their customer services, I am being sent a new one without any issue.
Overall I am very impressed with the product and customer service - I have already recommended Raindrop to my Mum 😊

26. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Broken pump tops. 😭

New starter pack of handsoap arrived yesterday, both bottles intact but both pump caps broken on delivery so not really plastic waste free. Awaiting response from customer service regarding replacement bottle tops. Can't comment on the product as I haven't been able to try it yet.
Update: very speedy reply from customer support who have immediately sent 3 replacement pump tops (which includes a spare) so amending original 1 star review to 4 stars, assuming replacements arrive and are durable. 🤞🤞🤞

22. Juli 2024
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hello MT,

Thank you for your review and feedback, sorry to hear your pumps arrived broken. Can you reply to our information request for your details so I can look into this for you.

Big thanks,
Anna
Raindrop Team

Bewertet mit 5 von 5 Sternen

Beautiful designs and excellent…

Beautiful designs and excellent cleaning materials. The bottles are both lovely to look at and very nice to use, and the cleaning liquids within them work very well for home cleaning and hand washing, have a lovely smell and are incredibly simple to re-fill. Plastic-free cleaning with Raindrop is the way forward.

22. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This is the best hand cleaning soap I…

This is the best hand cleaning soap I have used doesn’t burn under rings if you don’t dry hands 100./. I have one in the kitchen one in bathroom I have ms and hardly any strength in hands but it is easily dispensed try it and your never go back to a cream soap

18. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Eco-friendly hand soap!

Great hand soap! Having dogs, I wash my hands alot and this is the first hand soap I've ever found that doesn't dry my skin out. It's also super easy to use, just drop a tablet into warm water in the lovely glass reusable bottle, give it 30 minutes and its ready to go! The fragrances are lovely, but subtle, not overwhelming and its great for our planet, win, win, win!!

7. Juli 2024
Bewertung ohne vorherige Einladung

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