Raindropclean Bewertungen 

224
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Such a lovely company, caring and answers my questions , no fobbing off, the product is really good, not too over powering I will continue to use th3m, apart from anything else it’s convenient being d... Mehr ansehen

Bewertet mit 1 von 5 Sternen

5 emails sent regarding non delivery of item purchased at the beginning of May with absolutely no response to any of them. Payment taken immediately from my bank. Generic email received a few... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered a starter pack, and refills, label created on Amazon delivery - but item never dispatched. Emailed for resolution, recieved no response from Raindrop. Had to go through Paypal to resolve a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I got a subscription first and then contacted customer service to buy extra bottles as my whole family love the scents. The foam feels really luxurious on your skin and my children find it really fun!... Mehr ansehen

Unternehmensdetails

  1. Häusliche Dienstleistungen

Vom Unternehmen geschrieben

Eco-friendly cleaning products with zero plastic waste


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

224 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(224)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Disappointed - items break and don’t last

As with other reviews, I really wanted to love this and was excited to have cleaning bottles which would last. I bought the triple cleaning bottles and 2 hand soap bottles. 2 of the spray bottles stopped working, 1 within 2 sprays of it and the other after a month of using it. The hand soap bottles chipped.

They need to properly review what they are selling and test them out to make sure they will actually last. As now these are all wasted items which is what they are trying to resolve.

Very disappointed, will not buy again or recommend to anyone.

14. Dezember 2023
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hello MT, thank you for your review, we are sorry to hear of the issues you have been having and would like to help to resolve this for you. Please email us at talk@raindropclean.com so we can assist you.

Big thanks,
Anna
Raindrop Team

Bewertet mit 2 von 5 Sternen

Regret

I really really wanted to love these but we've only had them a few months and all the coating is chipping off so the whole point of no waste is completely undermined as we're going to have to bin them as they look so scrappy. The foam is also too watery so no good if you need to properly scrub your hands. Wish I could just have my money back to be honest.

14. Dezember 2023
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hi Laura, thanks for your review, we are sorry to hear of your issues and would like to offer you some replacements for your faulty bottles, and will advise you on recycling them. Please email us at talk@raindropclean.com.

Big thanks,
Anna - Raindrop Team

Bewertet mit 3 von 5 Sternen

Nice idea

I like the idea of this product but I find it disappointing to use. The foam feels very watery and as it dissappears so quickly I'm not convinced it cleans very well.

1. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Raindropclean

Hi Nicki,

Thanks for your feedback, we are sorry to hear of your issues with your refills. Please email us at talk@raindropclean.com and we will arrange replacement pumps for you.
Big thanks,
Anna - Raindrop Team

Bewertet mit 3 von 5 Sternen

I really like the idea but disappointed with quality

I really like the idea, and have been using this product for a few months but have found that it seems too watery to be actually cleaning my hands. I have to pump at least 3 or 4 times but although it looks foamy, it just feels like water, so unfortunately will have to revert to conventional soap or hand wash.

22. November 2023
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hello Tina,

Thank you for your feedback, we are sorry to hear that your refills are not foaming correctly. We would like to sort that out for you, please send us an email at talk@raindropclean.com and we will arrange a replacement pump and refills for you.

Thanks,
Anna
Raindrop Team

Bewertet mit 5 von 5 Sternen

Great for sensitive skin

I love my Raindrop foaming hand soap and have been using it for a while. It’s so refreshing to find a soap that is great for handwashing but also doesn’t irritate my super sensitive hands. I’m so happy that not only is it not in a plastic bottle, the Raindrop bottles look lovely in my bathroom and kitchen too. The small refills are also easy to store without taking up cupboard space.

13. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I love the concept

I love the concept. But I have found that there isn’t much foam not long after refilling. I have to pump several times to get a decent amount of times to have a suitable amount to wash your hands properly. So having to refill more often. Disappointing and won’t be buying more. Will just buy bars of soap to be environmentally friendly.

12. Oktober 2023
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hello Victoria, Thank you for your feedback, sorry to hear of your issues with your refills and pump. Please email us at talk@raindropclean.com and we will be happy to send you a new pump.
Big thanks, Anna - Raindrop Team

Bewertet mit 5 von 5 Sternen

My friend told me about these and I…

My friend told me about these and I wasn’t disappointed when I received them! The kids have enjoyed the novelty of them being a foam also! Had ours about 5 months now and no
Problems at all! I recently ran out of one of the hand washes and it was so easy just having the tablets to hand to fill up another one ! Highly recommend !

1. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An overall fab product!

Really happy with the set we received, they were beautifully wrapped and all recyclable which was a great bonus! Not seen any other products like this on the market and really impressed with the quality! Would definitely recommend!

27. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Good bottles/ Bad Nozzles

The bottles are beautiful but one of the nozzles was broken then the team has sent the new ones to my old address despite my address update. Then they could send the nozzle to the right address but this time nozzle was not working and looked different than original ones. The team wanted me to take video of how the nozzle doesn’t work. And I kind of gave up, I run after a single nozzle for a while, I just left the one bottle unused. Others are okay. Not sure if I purchase from them again because it seems tricky to manage when something goes wrong.

25. September 2023
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hello Dzhansu, Thank you for your feedback, we were sorry to hear of the mix up with your old address, I have checked this for you and the replacement had been shipped to you before the update of your new address. Sorry to hear you still have one bottle unused, if you would like us to replace this for you then please email us at talk@raindropclean.com and we will be happy to send a new one out to you and get this working for you again. If there is anything else we can help with please let us know. Big thanks, Anna - Raindrop Team

Bewertet mit 2 von 5 Sternen

Sadly not sustainable - bottle discolours after 6 months

Sadly this turned put to not be sustainable.
The bottles are not actually brown but clear bottles that were sprayed brown to give them this cool look Matt look. Now after 6 months the colour is coming off a the top and the bottom. I cannot clean the bottle propperly without scratching the brown colour off.

That is really the opposite of sustainability.

On top of this, last month I noticed a weird smell after washing my hands. When opening the lid I realised the soap had turned greenish and had gone off (smelled like standing green water in a bucket after one year). I had replaced the soap less than 2 months before when the last raindrop tab-soap water mix was empty. I did not rinse the bottle back then as I replaced soap with more soap and did not deem this necessary. Very alarming and I no longer trust this product.

@raindrop, please try to make truly sustainable products, not spray painted clear glassbottles that look recycled and 'sustainable' but need to be replaced every 6 months as they actually are not. This seems like that was your plan all along to make more sales.

31. August 2023
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hi Sarah, thanks for your feedback, we are really sorry to hear that the frosting has come off your bottle. We are unfortunately aware of the frosting fault happening to a small number of bottles from our last batch. We believe the frosting effect was not sealed correctly during production on some of them resulting in the flaking when the bottle gets wet. We use recycled glass to make our bottles and the coating is a non-toxic spray.

We are happy to replace your bottles or you can have a refund for your order, please email us at talk@raindropclean.com.

Sorry to hear you had an issue with your refills smelling off, it may be that your local water supply has reacted with the tablet formulations on this occasion. We are happy to replace these for you or refund them if you would prefer. Please send us an email with your order number to talk@raindropclean.com

Big thanks,
Anna - Raindrop Team

Bewertet mit 5 von 5 Sternen

Effective and lovely smell

I love the Raindrop refillable soaps. Great for the environment, cleans hands effectively with gentle but pleasant smells. My whole family is loving them. Thank you Raindrop!

11. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lovely products and great customer service

We moved into a new house and I needed new handwash bottles and the Raindrop ones looked perfect for us as we're really trying to reduce our plastic waste. They have been great, so it was disappointing when I noticed the coating on the glass peeling off - but Raindrop responded quickly and are replacing them. And I must mention their floor mop! It cleans our floors well and the microfibre mop bases wash beautifully. The floor cleaner smells amazing too.

12. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Disappointed by bottle

I’m very disappointed that the bottle paint peels off over time. Poor design which is gutting for a product that’s supposed to last a long time. If they’d used amber glass or kept glass clear it would have be no problem and a five star review.

30. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Hand wash foam has no scent

Love the bottles but the hand wash foam has no scent, it doesn’t smell of anything. V disappointed and won’t be buying again.
Fully support the environmental nature of this product but will look elsewhere for the hand wash tablets now. Also emailed customer support my feedback and I heard nothing back

22. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Handwash bottles need improving

The foaming handwash refills are great. The smells aren't strong, and they're much better for the environment than buying liquid, but not as messy at solid soap. The bottles look really good, until you use them for a while, and half the paint comes off the bottle. It's clear glass painted brown. This would be an easy 5 stars if they had unpainted glass bottles.

8. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The whole family use these now

I was a bit unsure at the start due to the price of the starter pack but I’ m impressed.

Managed to switch the whole family from using plastic disposable soap thingys to these over the last few months. The refills last ages, nice and foamy and are no extra hassle.

If I had one complaint it would be that the scents could be stronger… I’ve seen they tweak the formula regularly so hopefully they’ll do that next

26. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Great idea..But substandard bottles

This is a great idea but unfortunately the bottles are not up to standard. I purchased the hand soap bottles. They came beautifully boxed and really look the part but one of the pumps was faulty. It squirted out water not foam. The company immediately replaced the pump. Excellent I thought. But on using the bottles for a while now, one pump is still very watery and the other pump gets stuck in the down position. I am doing my best to persevere but my husband has already given up on them and gone back to our old plastic soaps. I will use the tablets I have left, but unfortunately I will not be repurchasing as they are not fit for the task they are made for. I cannot fault the customer service but ultimately if the plastic pumps need constant replacing, I'm not really doing my bit for the environment like I'd hoped.

27. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love the handsoap

Such a cool idea - really amazing product that looks good and does good. No more wasting plastic on hand soap or the mess that you get from the used soap bars!! :(

The Raindrop customer service family were super quick at answering all my questions and they updated me on the cleaning product which is about to re-launch - can't wait to try it.

Big love!

Luke

8. Dezember 2022
Bewertung ohne vorherige Einladung

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