Rapid Adventures Bewertungen 

We booked a day out in Kitulgala with rafting and canyoning. It was out first time doing this but the guides explained everything we needed to know. It takes about 3 hours. We could change in a room at the activity center. Questions via e-mail were answered quickly. Our teenage boys were very happy with the activity.

It was a very Nice experience. Everything was good and friendly people.

The rafting was a great experience for our whole family, with teens 14 and 16. 5km of river sometimes peaceful and sometimes rapid! Soaked through and smiling by the end. Felt safe throughout

A really great adventure! We did the combination of rafting and canyoning with two adults and two kids of 12 and 13 years old. It was both exciting and save. The guides were knowledgeable and nice. Fantastic!

We had a great time. We went rafting and canyoning. We had some amazing food after everything.

An unforgettable experience! The water rafting and canyoning activities organized by the Kithulgala team were absolutely thrilling, peaceful, and full of adventure. Every moment felt like a once-in-a-lifetime memory — exciting, safe, and perfectly organized. Huge thanks to the team for making it so special. Highly recommended for anyone seeking both fun and serenity in nature!

The rafting was the best thrilling experience I have ever had.

Family rafting trip on the Kelani River with tour guide Mendes who was fantastic- experienced and professional. Just right for the family with grade 2/3 rapids. Beautiful way of seeing this part of SL and refreshing swim in the river- highlight of our 2 week trip.

Superb Experience ❤️ Highly Recommended ❤️ Worthy Plans ❤️

The instructor was really good and easy to get along with him great experience and great gear a must try

I recently had the pleasure of experiencing a series of adventure activities with Rapid Adventures, and I can confidently say it was an incredible experience! From start to finish, they provided a wide range of exciting activities that kept us on our toes and made for unforgettable memories. The staff were fantastic—professional, friendly, and really made us feel comfortable while ensuring safety was a top priority. Every activity was well-organized and offered just the right amount of challenge and fun. Whether it was outdoor thrills or adrenaline-pumping sports, Rapid Adventures delivered everything we could have hoped for. I highly recommend them to anyone looking for an action-packed adventure with a team that truly knows how to create a great time.

The tour itself was great, the guide was experienced and easy to understand. It was rated as a grade 2-3, which seemed correct.
Canyoning was also a great experience, we never tried this before, so quite a mentally challenging experience.
But they can improve their communication in general. For example: what can we bring (shoes, phone, clothing), duration of the rafting, and in general just be more informative about what is going to happen.
Lunch was simple but delicious.

We started our adventure with the zipline, which went across the river and was great fun. From there we got into our rafts. Our guide was knowledgeable and gave us some brief safety instructions. He of course asked us if we would like some extra adventures like rowing back towards the rapids and dunking our heads under the falls, jumping into the river and body rafting over the rapids. I have no words to describe how lovely the entire experience was. From there we got back to the resort and started our canyoning adventure. Our guide was excellent, very patient and extremely encouraging. He ensured our safety and guided us on one of our most memorable days in Sri Lanka. Im extremely happy to have booked this activity on Rapid Adventures. I would also like to mention that we were given a room for the duration of our activity, where we could change and the non participating members of our group could relax at the resort. Booking was very easy on their website and I would love to do this activity again.

What a day out that was. We had so much fun. It’s very well organised and the staff are very professional and explained all the safety aspects very well.

Great travel guide company! They made my trip easy and enjoyable with excellent planning and unique recommendations. Highly recommend!

Its a greatest experience I had. Thank you Rapid Adventures for the wonderful adventure. Will see in the next time 🔥❤️

The trip was more adventurous with the lovely crew! One of the best hikes ever experienced!

This activity agency from Sri Lanka has unfortunately spoiled my great vacation a little. I booked a hike in Horton Plains through them and had to pay $55 in advance.

A few days before the activity, it was indicated that the weather could be very bad and that is exactly what happened; we caught a period in which it was consistently damp, very foggy and rainy. I realize that you are not entitled to good views and vistas when you book a hike. However, if life and limb, i.e. health, are at risk, that is something else.

In Europe, no mountain hike would have taken place under these weather conditions. At the Horton Plains entrance, 75% of all other cars also turned around.

I am happy to include a few impressions of what it looked like. But unfortunately it is not allowed to post links here. Be sure that the fog was really strong, the ground very sliddery and it was rainy.

Imagine if the guide or I had slipped, got lost or something else had happened to us in the weather conditions...

Rapid Adventure states in their terms and conditions that only they can cancel something. So they make themselves the decision maker and do not allow the customer any say.
Local guides in Sri Lanka can be canceled free of charge at any time.

I contacted the agency in good time to cancel the hike or find another solution. Ultimately, they didn't even have to send their guide to Horton Plain, so they saved on accommodation and labor costs, which they didn't reimburse me for. They offered me to do an activity instead. But one of them wasn't on our route plan at all, because all accommodation and other activities were booked. And the second would have taken place on the last day on the way to the airport.
Based on their own homepage offer, I asked whether we could do the safari in Udalawale or a dolphin and whale boat tour in Mirissa instead. They didn't even respond to the former. Regarding Mirissa, they said boat tours only take place between November and April. Very funny, because we easily found a provider in mid-October and even saw dolphins and whales at the same time. So it was a blatant lie from the agency. After that, the matter was over for me.

Since then, there has been practically radio silence and no willingness to compromise. They did not respond to the idea of a 50% discount or anything else.
That cost me a lot of nerves during my vacation. Always insisting on their terms and conditions, which are also illegal (in Germany), is neither customer-oriented nor friendly.

Therefore, I would like to warn anyone who might be interested in doing an activity with them. It may be that the quality is good when the activity takes place. But in a problem case, their stubbornness and purely money-oriented thinking becomes apparent. I have now been cheated out of $55, I have been confronted with lies and even my solution-oriented approach did not help.

So it is better to stay away from this weak agency.

P.S. Update after the response here on Trustpilot of the agency:
* as always they didnt comment on the Udawalawa option, which was offered on their platform. It would have been soooo easy to offer me that as it was on our way.
* they are referring to the day before where probably someone else did make the tour. But it is not just about doing and being able to make something, but especially if it is save. And when it is sliddery and figgy, it is never ever recommended to make tricky hiking tours
* The Mirissa tour provider is a well established company which more than 200 positive reviews. So not risky at all and both the boat and the crew were well equipped.
* as you can see, it was not possible to find a compromize in any way. Although the guide didnt have to come to Horton Plains and was able to leave the town one day before, Rapid Adventure didnt let me participate in regards to the saved costs. So the agency got 55$, from my side and had less expenses as the guide caused less costs.

We made the rafting and canyoning combo and had a lot of fun. Both guides were great.