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Rauva Bewertungen 

482
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Ate agora, sou ainda um utilizador que utiliza pouco a app (espero que isso mude brevemente) o que mais me agrada e o facto de ter um software de facturacao autorizado pela AT e o insistencia da app e... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Até aqui, estamos muito satisfeitos. Claro, que sempre vai existir a barreira da língua, as legislações são diferentes, mas com o tempo vamos aprendendo e sei que posso contar com a equipe Rauva. G... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Estou muito satisfeita com a Rauva, conta e cartão físico gratuitos, transferências muito rápidas e algumas imediatas. Serviço de apoio ao cliente muito prestável e eficaz. Sem dúvida uma excelente op... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Odiei a experiência com a Rauva. Não se percebe nada das faturas, o serviço de contabilidade foi péssimo. Não sabem explicar nem esclarecer as minhas dúvidas e ainda erraram no meu IRS. Aumentaram o p... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Finanzdienstleistungsinstitut
  2. auch in
  3. Alternative Finanzdienstleistungen
  4. B2B-Dienstleistungen
  5. Buchhalter

Vom Unternehmen geschrieben

Rauva is a dynamic Portuguese company that aims to democratize entrepreneurship and empower freelancers and SMEs through technology. Offering a comprehensive business super-app with integrated tools for finance management, payment services, invoicing, users can easily manage their finances and invoices through the app, with secure deposit safekeeping and certified invoicing capabilities offered through partnerships with trusted entities. Running a business in Portugal hasn’t been easy. Until now. For entrepreneurs. By entrepreneurs.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

482 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 58 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(482)

29 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Smooth

Smooth, fast, and hassle-free process. Everything was handled efficiently.
I recommend !

13. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service, the best in Portugal!

Excellent service, the best in Portugal!
Opening my business account with Rauva was a seamless and stress-free experience. Every step was simplified, and I received outstanding support from start to finish. The capital deposit process went smoothly, and the team was always available to answer my questions. An ideal solution for entrepreneurs in Portugal!

12. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very poor accounting service

Very poor accounting service. The €88 plan is a gimmick to get you to sign up with them but ultimately is too limited for any company that is active.
Additionally, the app is very buggy. Card didn’t work a few times when I wanted to pay. They do not have access to the MB network.

3. Februar 2025
Bewertung ohne vorherige Einladung
Rauva-Logo

Antwort von Rauva

Hello, Rui.
We’re really sorry to hear about your experience, and we truly want to address your concerns properly. In order to assist you as quickly and efficiently as possible, could you please share your business name with us? That way, we can proactively reach out and help resolve this situation.

If you’d prefer, you can also contact us directly via email at support@rauva.com or raise a ticket with our support team from your Rauva app or desktop.
We’re here to support you and make sure your issues are addressed.

Bewertet mit 5 von 5 Sternen

My experience was excellent

My experience was excellent! Ana is a top-notch accountant—intelligent, friendly, and extremely knowledgeable. Every minute was worth it! She provided clear and insightful explanations, making the entire process smooth and easy to understand. I highly recommend her!

26. Februar 2025
Bewertet mit 5 von 5 Sternen

Seamless accounting experience

Our experience with Rauva has been nothing short of exceptional. They provide a seamless accounting experience, ensuring accuracy, efficiency, and hassle-free financial management. Their expertise and attention to detail have made a significant difference in streamlining our processes. Highly recommended

14. Februar 2025
Bewertet mit 1 von 5 Sternen

Be careful

Painful onboarding for PT company
Swan io is the bank behind (from France), so expect some problems of checking everything and to deal with many blocked
Choose an accountant straighly in Portugal to open a company

14. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst service ever

Worst service ever. Their accountant misled me to open an account with them and left a month later. Once I realised the wrong advice I asked to close my account and no accountability was taken. Also as I was closing my account some old direct debit attempted to take Payment and for each failed debit, Rauva charges you €10. They sell you a plan for €89 for 3 transaction a month. Above 3 monthly transaction they will charge you €3 per transaction even if it s €3 uber ride. Other accountants would allow you 50 transaction a month for the same price or unlimited so be careful before signing. Because 3 transactions a month makes no sense for any companies.their plan is made to charge you €200-300 per month in reality.

31. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Rauva was a painful experience, can't recommend

We used Rauva because of the positive online reviews. Unfortunately, for us using Rauva to open a new business in Portugal was a fairly painful process. The team sent the wrong things to us to sign multiple times. Once, they even sent someone else's business docs for us to sign by mistake. After our company had already been created, they sent an email saying our Rauva account has not been approved, they couldn't tell us why, there was nothing we could do about it, and we would need to rush to find our own accountant to take care of everything by the deadlines to avoid penalties. In the end, it was a blessing to not have to use Rauva for ongoing accounting services. We found a local accountant who is both more affordable and more competent. The only good thing about our experience with Rauva was Inês, who was responsive over Whatsapp.

10. Jänner 2025
Bewertung ohne vorherige Einladung
Rauva-Logo

Antwort von Rauva

Thank you for sharing your experience with Rauva. We genuinely appreciate your feedback and apologize for not meeting your expectations.

Unfortunately, our banking partner, Swan, is unable to onboard American citizens, and we should have communicated this clearly from the start. We understand how frustrating this situation must have been and truly regret any confusion it caused.
Your input is invaluable as we work on improving our processes and communication regarding our processes. We're pleased that Inês was able to provide you with supportive assistance during this time.
While we're disappointed that circumstances led to not be able to keep you as a customer, we wish you the best with your new business in Portugal. If you'd like to discuss anything further, please feel free to reach out at support@rauva.com. Your satisfaction remains important to us.
Thank you once again for your feedback.

Bewertet mit 1 von 5 Sternen

You are standing at the store and your cards don´t work

I was to late with uploading a receipt. And in stead of calling me you FROZE my bank account completely.

You can call me when you need documents to onboard me as a client but not before freezing my account completely over sub 200 euro invoice to Muslim (Indonesia) country.

I have transfers over 1000 euro also without a receipt to EU countries and thats okay.

30. Jänner 2025
Bewertung ohne vorherige Einladung
Rauva-Logo

Antwort von Rauva

Thank you so much for sharing your thoughts about your recent experience. We truly appreciate your feedback and the chance to clarify a few points that might provide a fuller picture of the situation.
On January 14th at 11:32 AM, we reached out via email to inform you that our banking partner, Swan, needed some additional documentation regarding a specific transaction for regulatory compliance mandated by the Central European Bank. To ensure you had all the support necessary during this process, we followed up with reminders on January 20th and January 23rd. In our message on January 23rd, we mentioned that not responding could potentially lead to account suspension.
We noticed that you submitted the requested documents on January 30th around 9 AM, and that your account was reinstated at 6:59 AM the very next day—less than one business day later! It’s worth noting that if these documents had been submitted when we initially requested, it could have helped avoid any suspension of your account altogether.
We absolutely understand how frustrating these situations can be, and we're genuinely sorry for any inconvenience this may have caused. However, for the sake of clarity and transparency for others who may read your review, we would like to kindly ask you to consider updating or removing it so that it accurately reflects the entirety of this experience, as in the end this security measures are designed to protect everyone involved.
Thank you once again for your understanding and cooperation.

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