RB Collection just take all the hassle out of holiday planning! They have a wealth of experience and can always offer advise regarding what to see, where to go, where to eat etc etc. We have used th... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
RB Collection just take all the hassle out of holiday planning! They have a wealth of experience and can always offer advise regarding what to see, where to go, where to eat etc etc. We have used th... Mehr ansehen
Unternehmen hat geantwortet
Sam from RB Collection looked after us from enquiry until we arrived home. It gave us extra peace of mind to know that should we need them they were only a message away. Sam advised against pre bookin... Mehr ansehen
We first used RB Collection for a visit to South Africa 18 years ago and needed to know that we were in capable / reliable hands. Their website had excellent reviews. We were not disappointed! Nathan... Mehr ansehen
Unternehmen hat geantwortet
Nathan and Clare at RB were excellent as always. We have used RB numerous times and the service is always superb from start to finish in helping find the best hotels that would suit our needs to re... Mehr ansehen
We understand how important holidays are to our clients. For over 41 years we have built up an award-winning business based around well travelled, highly trained travel experts. We have previously won Silver in the Best Independent Travel Agent in the UK at the British Travel Awards, the Oscars of the travel industry, an accolade we are extremely proud of. Over the years we have also received awards for Luxury Travel Agent of the Year, Small Central England Travel Agent of the Year as well as Small High Street Travel Agent of the Year in the UK. We are very proud of our achievements and are looking forward to planning your next dream holiday. We are also proud to be an AITO Specialist Travel Agent, an exclusive club of the UK’s leading independent travel agents, read more here. Our History Travel is in our blood and the passion for holidays and exploring the world is as strong as it was back in 1936…The Broad family has been synonymous with travel since the late 1930’s when Alan’s father Ray Broad sold coach tickets in the back of his Father’s Ironmongers shop on Birmingham Road, Erdington. The company grew over the years to include Broads Travel Service, Tudor Travel and Concord Holidays. Following Ray’s retirement in the 1970’s, Alan’s eldest brother Robert opened Robert Broad Travel in 1982 in Mere Green, Sutton Coldfield. In 1985 Alan opened a Lichfield office on Boley Park where we are still located today. Robert sold off the Sutton Coldfield office when he retired in the 1990’s and Alan continued the family business with his son Oliver. Today, along with Nathan Collins our group of specialist travel brands falls under the name RB Collection. We are very very proud of our heritage and are now looking to the future with an award-winning team of travel experts who are passionate about creating unique, lifelong memories through specialist and luxury holidays around the world.
2 Boley Park Centre, WS14 9XU, Lichfield, Vereinigtes Königreich
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I felt you were genuinely interested in what Roger and I were hoping to achieve with our trip with Fred Olsen.You helped to make our trip feel and be successful. Would definitely use you again.
Thank you
Sam from RB Collection looked after us from enquiry until we arrived home. It gave us extra peace of mind to know that should we need them they were only a message away. Sam advised against pre booking a particular excursion as conditions in resort could change - this was invaluable advice as 2 companies offering the trip had recently ceased to trade. The welcome bottle of wine in our first hotel room was a lovely surprise and certainly made the others on our tour very envious. We would not hesitate to recommend RB Collection to anyone wanting a more personal touch with their bookings.
Have been using this company for many years and they always find me the best recommended hotels in the countries I visit. They were especially very helpful with having to reroute my flight to Vietnam this year at no additional cost.
Totally understood our requirements and came up with good options.
Really good knowledgeable team.
Nathan and Clare at RB were excellent as always. We have used RB numerous times and the service is always superb from start to finish in helping find the best hotels that would suit our needs to recommending and booking restaurants, transfers etc. They and their team are very knowledgeable.
Any excursions you may be interested in or anything really, nothing is too much trouble. Every aspect is thought about.
Any problems and they are on it before we are! For example our return flight was cancelled by the airline but Clare contacted us before we even had a chance to worry about it and then sorted it all out for us.
We know that if we book through RB then we don’t have to worry about a thing and you get the best of the best.
Superb service from all team members you never fail to deliver thank you all for everything you do.
We have now used Oliver and the team at RB Collection for a number of holidays. Their knowledge is extensive and they take the time to understand our likes and dislikes which results in them being able to make recommendations which just adds to an amazing holiday experience.
Having recently returned from possible the best holiday we have had, travelling for 3 weeks in India, we were so pleased with all of Oliver’s recommendations. From hotels, guides and drivers every detail was exceptional and we had peace of mind that the RB team are only a call away if needed.
We are not brave travellers but you get great confidence with the RB team behind us.
Japan, safari in Kenya and a European city tour are booked, we have just started to discuss China for 2028, we wouldn’t use anybody else.
RB Collection just take all the hassle out of holiday planning! They have a wealth of experience and can always offer advise regarding what to see, where to go, where to eat etc etc.
We have used them multiple times over the last6-7 years and have always been delighted with the service they have provided.
Their attention to detail is unmatched in my opinion.

Antwort von RB Collection
We first used RB Collection for a visit to South Africa 18 years ago and needed to know that we were in capable / reliable hands. Their website had excellent reviews. We were not disappointed! Nathan planned an amazing and trouble free three week holiday and we have continued to use RB Collection team for every holiday since. Too many to mention - worldwide. Nathan’s knowledge, attention to detail, patience (accommodating our last minute requests!) professional and friendly manner has been exemplary. The entire team at RB Collection are pleasant, helpful courteous, and efficient. Many of our family members now use their services with equal satisfaction.

Antwort von RB Collection
Nathan and the team at RB Collection are the best in the business. I use the team to book all my holidays and have passed their details to numerous friends who have bee equally impressed.
From advise to price they never let me down with trips to Barbados, Tenerife and Crete to name a few, we love the no hassle VIP experience.

Antwort von RB Collection
The team at RB Collection simply take the stress out of holiday planning.
We weren't sure what benefits an independent agent would offer but we wouldn't go back to the old days!
Every aspect of our trips has been thought through and based on client preference rather than agent convenience.
Excellent service from everyone at RB at every stage with special mention for Sam whose advice and recommendations have always been first class. When someone else has additional experience of a region, resort or hotel, you get full-team support.
Would highly recommend.

Antwort von RB Collection
We have had several trips organised by RB Collection, both short and long haul and by sea,river and land. We have had an amazing time on all of them. Oliver, Kayleigh and Clare have such a wide range of knowledge and always listen to what we want from our trips, which makes planning so enjoyable. Their care and attention to detail gives us much confidence when we are away and we always know they are there for us should we need to contact them. We look forward to many more trips planned with RB.

Antwort von RB Collection
The staff at RB go out of their way to assist in all stages of the holiday. They communicate brilliantly - if our main person of contact is unavailable - the notes and handovers that they make, mean that it is impossible to discern any break in service - it's always smooth, seamless and they ALWAYS know what's going on with the booking in question.
From planning : We have always known where we want to go - but have relied upon the team's expert knowledge to book a holiday that suits our personal needs - this includes travel days / accommodation / tours / guides (specific to task - usually photography in our case) / health awareness & restrictions.
We used to book our holidays by ourselves - never having a glitch too - but our recent trips have been more niche holidays - the Ice Hotel in Sweden - a Kenyan safari (I had though Tanzania - but after discussion, the suggestion of Kenya was a far superior option in retrospect - thank you Nathan!)- a twin location holiday in Istanbul and Capadoccia (for a hot air balloon experience).
All three locations justified RB's involvement - The Ice Hotel tours were not all hotel based and those (5*) external tour that we took would have been invisible to us had I been booking things.
The Kenyan safari was second to none - the multi-location trip was smooth and trouble free - again - there was no way I could have arranged for all of this myself.
The Istanbul / Capadoccia trip saw us enjoy a balloon trip that was smoothly coordinated and 100% safe - the airmanship (I have experience) was second to none - and had I booked myself - it would've been a safety lottery.
On two occasions I had contact whilst on holiday with RB using WhatsApp. Firstly they contacted me to advise of essential info ref a return flight change and the second time was my contacting them (WhatsApp) to clarify a local time detail for pick up. Both episodes were dealt with immediately, efficiently and made things seamless.
In summary, I recommend RB Collection wholeheartedly and we will continue to enjoy working with them to make our adventures a reality.

Antwort von RB Collection
Nathan and the team always go above and beyond to make our holidays extra special. Travel arrangements are always seamless

Antwort von RB Collection
RB Collection are our No1 choice for holidays, their world knowledge is phenomenal as is their attention to detail. Nathan is so patient and understanding of our needs and always goes above and beyond which is so reassuring. You can be sure if there are any prestigious travel agency award ceremonies occurring that RB Collection will be there picking up a trophy or two. I can’t speak highly enough of this amazing, hard working team who deserve every success and accolade.

Antwort von RB Collection
Our RB Collection trip to Chile in October 2025 was spectacular in every way. We covered the whole range of experiences from the Atacama Desert in the north to the Wine Region near Santiago, to the Lake District and finally to Patagonia. We felt we really got to experience the gamut of what Chile has to offer in terms of scenery, culture, wildlife, and more. The accommodations and meals, flight arrangements and guiding, were all immaculate, thanks to Nathan and Oliver's expertise and attention to detail.
RB Collection has just arranged our next trip to Ecuador and the Galápagos Islands, and we can hardly wait! Again, Oliver's detailed knowledge of the destination and of our individual preferences is a major advantage. This promises to be a trip of a lifetime.

Antwort von RB Collection
Great cruise, boat, taxi, hotel, meal (and more!) arrangements in Athens and Corfu.
Oliver has this amazing ability to know what we would enjoy, which is why I've already booked my next trip with RB! To the Carribbean we go in November!! 🥳
Thanks Oliver and the entire team at RB!

Antwort von RB Collection
We have booked with RB for many years. We have booked a variety of holidays from cruises to touring holidays. They have always provided excellent service with real attention to the details. They take time to get to know their customers and with us have, on occasions, suggested changes to the holiday that have proved to be better than we were considering. A hotel in LA comes to mind. We are Regent cruise line fans but on RBs recommendation on this occasion we tried the Explora cruise line and had a fabulous holiday.

Antwort von RB Collection
RBC could easily stand for Really Brilliant Collective. Their expertise is second to none and the whole team have managed to get the perfect balance between professionalism and friendliness; been with them since we move into Lichfield and wouldn’t dream of going anywhere else for our travel needs .

Antwort von RB Collection
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.