Horrible customer service!
I have spent so much money with Real Botanicals! Their product is fine but on the pricier side. I’ve found a new vendor whose tablets are less expensive and you receive the package in half the time. They also carry a much wider variety of mg sizes. The only problem was I was weaning off the tablets and the tablets were hard and not able to be scored. I placed an order for a bottle of 50- 20mg tablets. They sent me 20. I emailed them to report the discrepancy. I even told them they could bill me for the 20 I received, and ship the 50 for free.
First email response took 3 days. They said no problem and asked for a picture of what I received. Even though I have ordered the same amount every time in the past and never complained or said they ran short, I sent a picture. Probably should have done it with the first email but since I have NEVER ordered 20, I sent it. That was 5 days ago and silence. I called the 800# and you get a recording. It’s impossible to reach an actual person!
Kk








