Their machines are literally the worst I`ve met with. there are 2 in my workplace both of them using faulty goods lift system, so sometimes I can`t even start the transaction because the machine just... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had fantastic engagement from Michelle Jordan and her team. Very helpful and accommodating, with a positive can do attitude. Nothing has been too much trouble and Michelle has been very responsive wh... Mehr ansehen
Unternehmen hat geantwortet
We have used Refreshment Systems for many years now and always had a good service. We have now just upgraded our drinks machine and added in a snack machine to offer our employees better and more cho... Mehr ansehen
Unternehmen hat geantwortet
I had a lot of good information and advice which helped our committee make sure we could make a informed choice and purchase the right coffee machine for the area we wanted it for. Michelle got back t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Refreshment Systems Ltd
Vom Unternehmen geschrieben


Why are we different? Back in 1967, we made it our mission to figure out what makes a delicious hot drink. Now, we’ve developed close-knit relationships with leading national brands, to bring you an amazing range of coffee and vending solutions.
With a national presence, we can support companies across the UK. We ensure that our customers have peace of mind (with their equipment) by regularly monitoring and reviewing our service standards. In the past year, our highly-skilled engineers have resolved 80% of call-outs within 4 hours, and also 99% in less than 8 hours.
Our vending machine boasts an array of advanced features, including an interactive touch screen, intelligent product sensing, energy-efficient design, remote monitoring and diagnostics, multiple payment options, and customisable product selections, all of which contribute to an unparalleled user experience.
Our hot food solution boosts satisfaction, productivity, and offers 24/7 availability without high staffing costs.
Our Dysphagia solutionhelps to provide correct IDDSI level drinks at a push of a button. Revolutionary solution to help NHS and Care Homes treat Dysphagia in patients.
Kontaktinformationen
Bolling Road, BD4 7HN, Bradford, Vereinigtes Königreich
- 01274750000
- customercare@refreshmentsystems.co.uk
- refreshmentsystems.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
excellent service and a great company
excellent service and a great company, does exactly as they say, rare in current times, and work with you to ensure that you are supported excellent overall
Very positive experience
Had an issue with one of the vending machines, i emailed their team and Sam replied within 4 minutes and arranged refund. Outstanding!

Antwort von Refreshment Systems Ltd
From start to finish the support has…
From start to finish the support has been excellent, Michelle has been very patient with me as it took some time to decide which route we were going to go down. Buy or Rent. The machine is amazing and has our company logos on it, its bright and easy to use both cash & card.

Antwort von Refreshment Systems Ltd

Antwort von Refreshment Systems Ltd
Experienced, reliable and professional company
Michelle is very experienced and professional. Provided all the information necessary in a timely manner with choices and her recommendations. All sorted very quickly with great communication along the way to installation. A great company with years of experience.

Antwort von Refreshment Systems Ltd
Had fantastic engagement from Michelle…
Had fantastic engagement from Michelle Jordan and her team. Very helpful and accommodating, with a positive can do attitude. Nothing has been too much trouble and Michelle has been very responsive when I've asked something. It’s been a pleasure working with her. Thanks

Antwort von Refreshment Systems Ltd
Choice Facilcities Services at Sunderland Royal
“Having worked with Michelle Jordan at RSL for some time, I can confidently say she has always been incredibly helpful. She consistently provides clear information, accurate sales quotes, and reliable support with any issues that arise.”

Antwort von Refreshment Systems Ltd
Their machines are literally the worst…
Their machines are literally the worst I`ve met with. there are 2 in my workplace both of them using faulty goods lift system, so sometimes I can`t even start the transaction because the machine just detect wrong lifting mechanics. Pricing is ridiculous, £2.10 for a 500ml bottle of soda. not to mention those not even rare occasions when I don`t get the previously paid goods because on the randomly chosen spot the soda bottle sits on the top of the spiral. Often wrongly stacked loosely refilled hardly supervised garbage.
Would just like to praise and…
Would just like to praise and compliment Lisa hemingway who looks after the vending machines at uk greetings...she is always so friendly and helpful and she does an exceptional job...

Antwort von Refreshment Systems Ltd
Great service!
Quick to respond when required. Great service and very helpful and friendly staff

Antwort von Refreshment Systems Ltd
New coffee machine
Michelle has been incredibly helpful giving me information about different coffee machines, which one would work the best for our requirements, answered all my questions and has been a pleasure to work with.
The engineers attending site on the day to install were also brilliant, so the support from the team is great! We are very happy with the new machine!

Antwort von Refreshment Systems Ltd
New Machine Installation
We received thorough assistance through all steps of the new machine installation process. We were actively in contact with Michelle, who was very helpful and always available to help.

Antwort von Refreshment Systems Ltd
LISA comes to FMG in Huddersfield and i…
LISA comes to FMG in Huddersfield and i got to say she is the loveliest person and amazing service.... Keep the good work up Lisa :-)

Antwort von Refreshment Systems Ltd
Exceptional 24/7 Vending Service with Outstanding Customer Support
Exceptional 24/7 Vending Service with Outstanding Customer Support
We’ve been using RSL for our 24-7 vending needs, and the experience has been nothing short of exceptional. The convenience of 24/7 access to fully stocked machines has been a huge benefit to our patients, staff and visitors alike, but what really sets this provider apart is their top-notch customer service.
Whenever we've had a question or needed support, their team has responded quickly, professionally, and with a genuine willingness to help. It's clear they care about both the quality of their machines and the satisfaction of their customers. Restocking is always timely, machines are clean and modern, and any issues (which are rare) are resolved promptly.
Reliable, responsive, and refreshingly customer-focused — I highly recommend RSL to any business looking for a worry-free 24-7 vending solution.

Antwort von Refreshment Systems Ltd
Dan has been helpful from initial…
Dan has been helpful from initial contact to installation and after sales. no issues and prompt reply from installation teams and any issues with machines

Antwort von Refreshment Systems Ltd
Dan Kennedy and The Vendor Boys have…
Dan Kennedy and The Vendor Boys have been working together for 12 months now, and throughout this time, the experience has been nothing short of outstanding. Most recently, Dan helped me with two new vending machines, and once again, everything went perfectly.
Dan is incredibly knowledgeable and always goes the extra mile to make sure everything runs smoothly. The delivery of the machines was quick and right on schedule, which made the entire process seamless. The team handling the delivery and setup was professional, friendly, and ensured the machines were installed exactly as needed.
There were no issues at all during delivery or installation — the machines were up and running in no time. Dan’s attention to detail, excellent communication, and commitment to providing top-quality service really stand out.
After a year of working together, I can confidently say Dan is reliable, efficient, and genuinely cares about his customers’ success. I would highly recommend Dan Kennedy to anyone looking for a trustworthy partner for their vending needs.

Antwort von Refreshment Systems Ltd
We have had hot food vending installed…
We have had hot food vending installed with no problems,
However it has taken two weeks to fill the machines.
Great support throughout the process
Great support throughout the process, despite numerous revisions. Looking forward to a long, efficent & profitable relationship.

Antwort von Refreshment Systems Ltd
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







