Been a fan of Korean Skincare for years and was looking to try something new but also needed a travel set, purchased the Beauty of Joseon mini set, arrived within 48 hours and was a great price. Will... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent communication from Refresh from the initial order through to delivery, which was quick. The order was well packaged in a box to protect goods during delivery. Am impressed with the price and... Mehr ansehen
I originally emailed this company because over the years I've tried all sorts of lotions and potions and nothing has made any difference to my skin....so as a now very mature lady I decided to send an... Mehr ansehen
I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.
Kontaktinformationen
Vereinigtes Königreich
- info@refreshskincare.co.uk
- refreshskincare.co.uk
4,6
Hervorragend
121 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
it arrived fast and it was really nice
10. Jänner 2024
Great product, bad delivery
It just came in a bubble wrap envelope. Because of this, the pump got crushed in delivery and it ended up leaking. The box it came in was completely saturated in the oil and destroyed, as well as the note that came with it. Thankfully, I was able to fix the pump and it was not a significant amount of product that leaked. Please use better packaging in order to protect your stock.
This was a repurchase of the product, I love it so much. Also appreciate the free rice face mask I received. Used it straight away and made my skin feel great.
16. Jänner 2024
Antwort von Refresh Skincare UK
Hi Ceyda, sorry to hear your order was damaged in transit. We offer a 30 day returns window and satisfaction guarantee, so if you would like a refund or replacement please contact us. You can always contact us by email at info@refreshskincare.co.uk or via the chat function on the website. Great to hear you enjoyed the sheet mask.
My experience was great and would now…
My experience was great and would now be using Refresh Skincare on a regular basis the delivery was free and came earlier than expected and I received 10% off my order. It was packaged well and my products I ordered were lovely, after using them for only a few weeks I can see a difference in my skin.
4. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Refresh Skincare UK
Hi Jen, thanks for the review and great to hear you're already seeing the difference that Korean skincare makes :-)
Great K-beauty shop
Really good range of k-beauty products and everything I bought was genuine. Prices are reasonable as well and they ship things very quickly.
1. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Refresh Skincare UK
Thanks for the review :-) We use Royal Mail tracked delivery and ship within one working day so great to hear your order turned up quickly.
Timely delivery
2. September 2023
Antwort von Refresh Skincare UK
Thanks for your review. We use Royal Mail tracked 48 hour delivery as standard :-)
Amazing!
Quick delivery, easy navigation on website, great quality products. Will definitely be buying from this site again.
1. August 2023
Bewertung ohne vorherige Einladung
Antwort von Refresh Skincare UK
Thanks for the review, great to hear you'll be back :-) We're adding new products all the time so keep an eye on social media to see what brands we're onboarding next.
been a returning customers for a few…
been a returning customers for a few years! always stock the best asian skincare, great customer service too
4. August 2023
Bewertung ohne vorherige Einladung
Antwort von Refresh Skincare UK
Thanks for the review and thank you for being a long-term customer :-)
Legit!
Fast delivery, great service and a good range of products!
4. August 2023
Bewertung ohne vorherige Einladung
Antwort von Refresh Skincare UK
Thanks for the review :-) We use Royal Mail 48hr tracked delivery so that orders arrive fast. We've got big plans for new brands and products, so be sure to follow us on social media for the latest new product and brand news!
Really easy checkout process and the…
Really easy checkout process and the product delivery was swift and quicker than expected.
1. Mai 2023
Good & Legit site
Legit site, great prices and speedy delivery!
30. Jänner 2023
Bewertung ohne vorherige Einladung
Speedy delivery
Speedy delivery. All products delivered as advertised. Good prices compared to other skincare places I have ordered from.
4. März 2023
New favourite kbeauty company!
I've ordered from refresh skincare a couple of times now and both times have been impressed with the prices and delivery times! Delivery is also free over £15 so no complaints there! I'll continue to order from them once I've run out of my favourite products. 💛💛
2. Jänner 2023
Bewertung ohne vorherige Einladung
Reliable
Speedy delivery, authentic K-beauty products. Always been a decent experience ordering from this company
25. Oktober 2022
Never received my order
Never received my order. I am still waiting since 12/09/2022 and I am very upset.
I work from home literally in the living room and it is an end house so anyone who turns in I can see them, I hear the door but no one came to deliver. Post tracking is not updating as it should. I have ordered Korean skin care form other brands and never had this issue even when the product is coming from an Asian country I have been updated but this is something else
12. September 2022
Antwort von Refresh Skincare UK
Hi Yaz,
Sorry to hear you haven't received your order. I've just checked the update on the Royal Mail tracking and it says delivery was attempted on 16 September, and they were preparing for redelivery on 3 Oct. Royal Mail have been delayed by recent industrial action unfortunately and some post has been affected. You will need to follow the tracking link on your order confirmation and arrange a redelivery with Royal Mail. If you need further assistance please email us at info@refreshskincare.co.uk so we can help you directly.
Thanks,
Jon
Refresh Skincare UK
Found my favourite products and for a…
Found my favourite products, for a very good price. First time order and I'm very impressed. Also delivery was on time and happy that I have found this website. I will be back soon, thank you :)
13. September 2022
Really quick delivery and everything…
Really quick delivery and everything arrived in good condition (a couple boxes crushes but product remained unharmed!)
8. September 2022
Antwort von Refresh Skincare UK
Thanks for the review and great to hear you're happy with your order. We're improving our packaging to make sure that everything arrives in great condition, including the boxes.
Delivered quickly
Delivered quickly, feels lovely on my skin, am ordering more today. Thank you.
31. Juli 2022
Laneige cream skin refiner
Products with refresh skincare are sold at a more affordable price compared to other retailers. The product was also delivered very quickly and in good condition. Would definitely order here again! Refresh skincare is a great site to order kbeauty from.
18. Juli 2022
Very quickly delivered
Very quickly delivered, well packaged. Would definitely use again.
4. Juli 2022
Prompt delivery.
4. Juli 2022
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.