few, limited services available
I have been a Regus client for 20+ years. Over the past 5 years, they continue to eliminate the services provided. Last year - after I had renewed my plan at their increased rate - they eliminated free community meeting rooms with no adjustment to our lease payments.
Classic, pay more but receive less.
They also have fewer, limited plans available to choose from anymore.
If you're only looking for a mailing address and a telephone number, this might work for you. Otherwise, you may want to shop around elsewhere.
Antwort von Regus - Illinois, Chicago - North LaSalle
Hi Susan,
I apologise for your dissatisfaction.
I understand your frustration regarding the discontinuation of community meeting rooms service.
This change was made to better accommodate growing demand and optimise meeting room availability.
The meeting rooms remain available to book via your online account (myregus.com) with an applicable fee.
We appreciate your long-standing loyalty and will ensure your feedback is shared with the relevant teams.
If you need further assistance, you can email me at lorraine.brule@regus.com.
Thank you,
Lorraine Brule
Global Customer Service at Regus