Fantastic pre-sales and after sales. Great solid product with easy to understand instructions... we managed to assemble the Thornham metal double bed in half an hour. It is ideal and very comfortable.... Mehr ansehen
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Das sagen Bewerter
Solid framed bed, fast delivery, web site easy to use and lots of different size and colour options to choose from. The frame can be a little fiddly to put together but as long as you have plants of s... Mehr ansehen
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Really pleased with both the bed and the service I received. Bed is super sturdy, great quality and was easy to assemble. When I needed replacement parts they dealt with it straight away and sent it o... Mehr ansehen
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Excellent service throughout. Staff understood my needs and the bed and mattress purchased are of high quality at a wonderful price. The strongest bed I have ever purchased. I highly recommend this co... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Reinforced Beds
Vom Unternehmen geschrieben
Reinforced Beds are a family run, online only retailer specialising in very strong beds and durable mattresses based in the UK. Our collection consists of heavy-duty frames constructed from the strongest materials. The range include wooden bed frames, metal bed frames, upholstered beds (including bedsteads, ottomans and divans) and bunk beds.
Our stock is suitable for both domestic and contract customers. We have supplied products to many different environments, such as large hotel chains, student accommodation refits and to the NHS direct to name a few.
Due to the build quality of our products, we have a wide selection suitable for people who are overweight and/or suffer from challenging behaviour. These products have been sourced and designed with the aim to be the solution for customers who require them most.
As well as an online retailer, we take great care in our products. As well as sourcing reliable and fantastic manufacturers to create our beds, we also manufacture select metal beds on site here in Norfolk! We also import some products directly to us, built to our own spec from overseas.
Our staff are on hand to discuss the best product for your situation. If you wish for a quote or even advice on your next bed base or mattress, please do not hesitate to contact us.
Why Reinforced Beds?
Vom Unternehmen geschrieben
- Strength You Can Sleep On
- Every product on our website is specifically designed with reinforcement surpassing your traditional high street brands for longevity.
- Express Delivery
- We use express couriers who collect from us daily. Delivery can be made on all stocked bed frames and mattresses within 2 working days.
- Assembly Services
- We offer assembly services on all products. We pride ourselves on having a solution for all logistical issues!
- Competitive Pricing
- While we offer stronger-than-the-standard products, we do not charge a premium for the privilege. Invest in longevity today!
Unique Heavy Duty Guarantee
Up to 10 Years
At Reinforced Beds, we don’t just promise durability – we guarantee it. Every bed frame we produce is built to meet our industry-leading strength standards, and our Heavy Duty Guarantee is your assurance of long-term performance you can rely on.
Whether it’s daily use, extra weight capacity, challenging behaviours or the test of time, our beds are made to withstand it all. That’s why we proudly offer up to 10 years of coverage on selected products. It’s our way of saying: you can sleep easy, knowing your bed is built to last.Kontaktinformationen
Westholme Nursery, 65 Station Road North, PE34 4HB, Walpole Cross Keys, Vereinigtes Königreich
- 01553615665
- sales@reinforcedbeds.co.uk
- reinforcedbeds.co.uk
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Bunk bed is very sturdy
Bunk bed is very sturdy. Currently housing 2 teenage boys. There’s no creaking when they are moving about at night. Setting up delivery and delivery correspondence is brilliant. Definitely recommend
9. Juni 2026
Antwort von Reinforced Beds
Thank you for your fantastic review! We are delighted to hear that the bunk bed is performing so well and providing the strength and stability you were looking for. Your recommendation means a great deal to us, and we truly appreciate your support 😊
I did not like the delivery men they…
I did not like the delivery men they were rude and unrespectful,raising his voice in front of my child just because I asked a question why he was leaving the bed in the corridor and he said he was not paid to do that I had to produce a receipt for proof then arrogantly moved the bed
26. Juni 2026
Antwort von Reinforced Beds
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with the delivery team. This is certainly not the level of service we expect from our delivery partners, and we understand how upsetting this must have been, particularly with your child present.
Our deliveries are carried out by a trusted third party courier on our behalf, but we take reports like this very seriously. If you have not already done so, please email our customer service team with the details of what happened. We will be happy to raise a formal investigation with the courier so the matter can be fully reviewed.
Thank you again for bringing this to our attention, and we sincerely apologise for the experience you had.
Antwort von Reinforced Beds
Thank you for your wonderful review! We are delighted to hear that you are so pleased with both your purchase and the delivery experience. We truly appreciate your support and hope you enjoy your new bed for many years to come 😊
Excellent bed but a couple of niggles
An excellent well made bed but despite getting the right number of packages there were no fittings or instructions. This was quickly resolved when we contacted the company. The instructions missed a couple of key details which made the construction a bit frustrating but the final bed was well worth it.
22. Juni 2026
Antwort von Reinforced Beds
Thank you for taking the time to leave such a thoughtful review! We are delighted to hear that you are pleased with the quality of your new bed.
We are sorry that the fixings and instructions were not included initially, but we are pleased that our team was able to resolve this quickly for you. We also appreciate your feedback regarding the assembly guide, as comments like yours help us identify areas where we can improve.
Thank you again for your support, and we hope you enjoy your new bed for many years to come 😊
Ordering was easy,mattress is so…
Ordering was easy,mattress is so comfortable,delivered on time would highly recommend to family and friends
5. Juni 2026
Antwort von Reinforced Beds
Thank you for your wonderful review! We are delighted to hear that everything went smoothly from placing your order through to delivery, and that you are enjoying your new mattress. Your recommendation means a great deal to us, and we truly appreciate your support. We hope you continue to enjoy many comfortable nights ahead!😊
Antwort von Reinforced Beds
Thank you for your great review! We are delighted to hear that your new bed is performing exactly as you had hoped. We truly appreciate your feedback and hope you continue to enjoy it for many years to come 😊
Heavy duty bed frame
Excellent quality, very well made, really heavy duty and easy to assemble.
29. Mai 2026
Antwort von Reinforced Beds
Thank you for your fantastic review! We are delighted to hear that you are so pleased with your purchase and that the assembly process was straightforward. We hope you enjoy it for many years to come!😊
Delivery service was not good
19. Juni 2026
Antwort von Reinforced Beds
Thank you for your feedback. We are sorry to hear that your delivery experience did not meet your expectations. While deliveries are carried out by a trusted third party courier on our behalf, we understand that this reflects on us as well.
If there are any outstanding concerns, please do not hesitate to contact our customer service team and we will be more than happy to investigate and do everything we can to help.
Proper customer service
Quick delivery the delivery company was very professional and even offered to bring the boxes inside even though I had only paid for kerbside delivery. Unfortunately there was an issue but it was completely resolved by 13:30 on the Monday and only took 4 or 5 emails total to explain, sort some details, and get confirmation of a resolution.
Very professional.
19. Juni 2026
Antwort von Reinforced Beds
Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you were pleased with both the delivery experience and the support you received from our team.
While we are sorry there was an issue initially, we are pleased that we were able to resolve everything quickly and keep the process as straightforward as possible. Your kind words mean a great deal to us, and we truly appreciate your support 😊
So so
Bed bases are great however all the brick lines of mattresses are stupidly heavy (over 100kgs) making it difficult to place fitted sheets etc on them, the super soft one I got was anything but soft, padded layer leaves much to be desired
19. Juni 2026
Antwort von Reinforced Beds
Thank you for taking the time to share your feedback. We are pleased to hear that you are happy with the bed bases.
We are sorry that the mattress did not meet your expectations. The Brick range is specifically designed as heavy duty mattresses, which is why the mattresses are considerably heavier than standard models. Their weights are listed on our website so customers can make an informed choice before purchasing.
We would also like to clarify that the mattress you purchased was our Extra Deep 2400 Pocket Sprung model, which is one of the firmest mattresses in our range. It is not described or marketed as a super soft mattress on our website. As comfort is very subjective, we appreciate that firmness can feel different from one person to another, but this model is intentionally designed to provide a high level of support and durability.
Thank you again for your feedback. We value all customer comments as they help future customers choose the most suitable product for their needs.
Antwort von Reinforced Beds
Thank you for your wonderful review! We are delighted to hear that you had such a positive experience with us and that you are so pleased with your purchase. Your feedback is greatly appreciated 😊
Antwort von Reinforced Beds
Thank you for your wonderful review! We are delighted to hear that you had such a positive experience with us. It means a great deal to know that you would choose us again in the future. We truly appreciate your support and look forward to helping you again!😊
Antwort von Reinforced Beds
Thank you for your kind feedback! We are so pleased to hear that you had a positive experience with us, and we truly appreciate you taking the time to leave a review 😊
Antwort von Reinforced Beds
Thank you for your kind review! We are delighted to hear that everything went smoothly and that you felt well informed throughout the delivery process. We truly appreciate your feedback and thank you for choosing us 😊
terrible customer service
Ordered a replacement bed for a tenant in rental house. I ordered the fitting/assembly too and disposal of old bed. was told in paperwork that delivery would be 24.6.26 and old bed frame needs to be dismantled before delivery. So it was dismantled and left outside ready for 11am to 2pm delivery, collection and assembly. Got a call after 1pm saying that they sent wrong team and they cant assemble today and need to rebook for couple of days away. delivery company blamed the shop and when I called shop they blamed the delivery co. Said any complain cant be verbal and must be by email. so here you go...treat this as a complaint and get back to me please.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Reinforced Beds
Thank you for your review.
We are sorry that your delivery and assembly experience did not go as planned.
Unfortunately, the issue occurred because the delivery company dispatched the incorrect crew to carry out the assembly service. As this was an operational error on the courier's part, it was outside of our direct control. As advised during our telephone conversation, we apologised for the inconvenience caused and arranged for the service to be rebooked for the next available date.
With regard to complaints, we do require these to be submitted in writing so that they can be properly logged, investigated, and reviewed by management. This ensures that a full record of the matter is maintained and allows us to provide a formal response.
Please note that review platforms are not monitored as a complaints channel. If you wish to raise a formal complaint, please contact our customer service team directly by email and we will be happy to assist further.
A sturdy triple bunk: a quality product
We ordered the Langham triple bunk bed in oak. From order to delivery was fast and we were kept informed throughout. The delivery company (AIT) was less good (poor communication and a lack of care to avoid damaging the packages), but maybe that is not Reinforced Bed's fault.
You are strongly advised to check everything is there before starting the construction process. We laid out everything and made sure ALL of the nuts, bolts, dowels and screws were there. This is essential. Build instructions are provided but are less than clear. It took us a full day to complete construction: our advice is to start in the morning when the brain cells are at their best. The pictorial instructions are less than good, so care at each step is recommended. Positioning and orientation of corner posts is 'tricky', so take time to think through how things bolt together: there are lots of holes that need to be aligned and bolts to be inserted. The bed(s) are heavy, which is good......once the bed is built, not so much as you install the single bed on top of the double bed.
Overall, very pleased with the product.
We are available to construct this bed for others.....we would be much faster than the 8 hours we took with our bed.....and our charge would be very reasonable......
15. Juni 2026
Antwort von Reinforced Beds
Thank you for taking the time to leave such a detailed review! We are delighted to hear that you are pleased with your new triple bunk bed.
We appreciate your feedback regarding both the delivery experience and the assembly instructions. While we strive to make installation as straightforward as possible, we understand that larger furniture pieces can be challenging and time-consuming to build, particularly when ensuring everything is assembled correctly. Your comments will be passed on to the relevant teams as we are always looking for ways to improve both our products and the information we provide.
Most importantly, we are thrilled to hear that the finished bed has lived up to expectations. Thank you again for choosing us, and for sharing your experience with future customers 😊
Bed ordered and delivered on time it…
Bed ordered and delivered on time it was put in the room I asked for driver was very helpful.
Bed was well made and easy to put together much easier than other beds I have assembled only took 45 minutes.
9. Juni 2026
Antwort von Reinforced Beds
Thank you for your wonderful review! We are delighted to hear that everything went smoothly from the moment you placed your order through to delivery. Thank you for your kind words and for taking the time to share your experience 😊
The wheels have broken and I have not…
The wheels have broken and I have not been sent replacements even after enquiring and there is no alternative to buy
19. Mai 2026
Antwort von Reinforced Beds
Thank you for your feedback. We are very sorry to hear about the issue you have experienced with the wheels and understand your frustration.
We would like to clarify that we have already offered to send replacement parts and are currently awaiting a response to our email sent on 1st June. To process the claim with the manufacturer and help prevent similar issues in the future, we simply require photographs of the damaged components for our records. As soon as we receive these images, we will be able to progress the replacement request.
We appreciate your patience and hope to resolve this matter for you as quickly as possible.
Rusty parts disintegrated whilst assembling!
Updating this.
Original bed literally fell apart whilst under assembly (reinforced it was not). Customer service was impeccable but really disconcerting that they didn't seem alarmed about it.
Replacement bed was assembled. So far it's rock solid and appears up to the name. Guess we will find out in 2 years time if it is.
Difficult bed to build but that's mostly due to the weight and the way everything is bolted to everything else for strength.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Reinforced Beds
Thank you for your feedback. We are very sorry that you experienced this issue and completely understand your concern. Safety is something we take extremely seriously, which is why, as soon as the problem was reported, we arranged a full replacement bed.
We would like to reassure customers that this is an exceptionally rare occurrence and not something we commonly encounter. While our team requested photographs of the affected part, this was not because the issue was considered normal. We ask for images in all cases involving damaged or faulty components so that we can accurately assess the problem, provide the correct resolution as quickly as possible, and pass the information on to the manufacturer for investigation and quality control purposes.
We appreciate you bringing this matter to our attention and are pleased that we were able to arrange a replacement promptly. Feedback such as this helps us continue to maintain the high standards we expect from our products.
Aubrey Bed and Mattress
I bought my bed frame and mattress on 15th March (lead time 6-8 weeks). After 10 weeks had passed I heard nothing and decided to make contact. Apology given but no confirmation of when delivery would happen. I got in touch again at 12 weeks and still no confirmed delivery date could be given. No compensation discussion to be had. Eventually the bed and mattress arrived in week 14!!! In my opinion, this is unacceptable! I understand that things get delayed but the thing to do is to make contact with the customer to advise them of a time delay. I was seriously suspecting this to be some sort of scam! However in week 14 my bed frame and mattress arrived and what a beautiful bed it is. Was it worth all the stress and headache...Yes it was! I am super happy with it and would actually recommend to friends and family (just adding a warning to double the delivery time expectation). I think a reasonable amount of compensation should have been offered. The least they could have done was refund my 2 man, take to the room delivery charge!
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Reinforced Beds
Thank you for taking the time to share such detailed feedback. We're sorry that the journey to receiving your order fell short of expectations and appreciate your patience throughout the process.
While we're pleased that the finished result has left such a positive impression, we recognise the importance of keeping customers informed and your comments will be shared with the team for review. Thank you for your recommendation, and we hope you enjoy your new bed for many years to come.
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