Great shoes advertised. Ordered two pairs - only one pair arrived. Zero response from my emails / photos. I would not recommend this company as it appears there is no customer service to rectify probl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought suede slip'on loafers Excellent! Been buying them for over half a generation, first sold from Chums then latterly Cotton Traders! Half price! Delivered in a coupla days! couldn't be more imp... Mehr ansehen
I am very pleased with the shoes I purchased here. They are comfortable, well-made, and look great. They fully met my expectations and are very comfortable to wear. I will definitely return in the f... Mehr ansehen
Very efficient service as arrived in 3 days. I could have ordered the same product from another well known online site with free delivery. However Renna worked out cheaper even with paying their deli... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Grab yourself a bargain and visit Rennaclothing.co.uk - Outdoor clothing and footwear from many different brands. We have everything you need from hats to shoes and everything in between! Huge selection of items, Men's, Women's and Kids clothing available. We also sell accessories and camping equipment.
Kontaktinformationen
Renna, Middle Engine Lane, NE28 9NT, Newcastle, Vereinigtes Königreich
- contact@rennaclothing.co.uk
- rennaclothing.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service & product
Excellent service & product. Good price & prompt delivery, would use again

Antwort von rennaclothing.co.uk
Amazing spoke to the company about a…
Amazing spoke to the company about a issue with my order getting help and fixed the issue straight away

Antwort von rennaclothing.co.uk
Complete scam
Complete scam , took my money said despatched, sent me evri tracking details , boots did not arrive , tried tracking called evri they said it was a fake tracking number and they had not had anything from this company , tried calling , emailing , whattsapp, no replies , had to escalate to my bank and eventually they refunded me re YOUR REPLY my bank got me my refund after all my messages and phone calls the only reply I got from you was to lie to me and tell me my parcel was definitely on its way and even supplying a tracking (fake ) number and then when you saw this review 20 days later ? You ignored god knows how many whattsapp and emails

Antwort von rennaclothing.co.uk
Changed star rating
Ordered a pair of boots, they were too small. I have contacted them numerous times via email, WhatsApp and rang them as I need to send them back. Still waiting for a returns label to send the boots back, that were delivered a week ago. Your customer after care is awful. Reading some of the reviews I have noticed others have struggled to contact you. Why should we be asking for a returns label so we can get a refund? Don't have to do that with other companies you just use their returns portal to generate your return and get a label/QR code to return your item. I've changed the number of stars for experience to 3 as you did contacting me within 24 hrs but I had to send numerous WhatsApp and emails regarding customer service to get a response from you. You just need to change your returns policy to QR code so the customer can print their own label rather than having to contact yourselves.

Antwort von rennaclothing.co.uk
Positive Shopping Experience
I received good quality boots at a bargain price. Shipping was fast and reliable.

Antwort von rennaclothing.co.uk
Do not order from this company
Do not order from this company, could be a scam!!!
I placed an order on 17th September which I haven’t received. I’ve emailed, called and sent a message on Facebook & haven’t received a response.
Very poor!!!!!

Antwort von rennaclothing.co.uk
Poor customer service
Order arrived but as item doesn’t fit would like to return it. No response from company when asking for returns information (Website says contact them for returns so no information provided in package). Have tried to contact almost every day since receiving order.

Antwort von rennaclothing.co.uk
Was able to purchase an item I couldn’t…
Was able to purchase an item I couldn’t buy from regatta shop

Antwort von rennaclothing.co.uk
EFFICIENT
Goods I wanted were in stock at a reasonable price. Website was easy to navigate and ordering straightforward. Delivery speedy and tracking simple. Couldn't fault anything.

Antwort von rennaclothing.co.uk
Excellent delivery time and sandals as…
Excellent delivery time and sandals as described very nice they are too. Thank you.

Antwort von rennaclothing.co.uk
I have tried to contact you twice via…
I have tried to contact you twice via email to arrange for return of item as too big!! no response at all from you!!

Antwort von rennaclothing.co.uk

Antwort von rennaclothing.co.uk

Antwort von rennaclothing.co.uk
The trousers I got fitted great would …
The trousers I got fitted great would pay again

Antwort von rennaclothing.co.uk
Great shoes, excellent value
Great shoes, very comfortable, lovely colour, good value for money. Delivered as requested after slight hiccup, partly of my making.

Antwort von rennaclothing.co.uk

Antwort von rennaclothing.co.uk
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