Do your due diligence
I engaged Tom Horrell of Reno & Build Ltd. Then trading as TH & Jones and just after JRH Construction - for an extension project, for which I paid around £32,000. An independent building surveyor has since reported that the work completed does not meet building regulations, citing issues such as inadequate foundations, lack of damp proof course, insufficient insulation, and incorrect roof installation. The surveyor advised that the structure will need to be taken down.
When I raised these concerns, the Tom Horrell stated that additional payment would be required for items they said were not quoted, but no clear breakdown was provided. Despite assurances, no remedial work has been carried out, and I have not had communication from them for several months.
This is simply my personal experience, supported by an independent professional report.








