rentaroof Bewertungen 

Antwort von rentaroof

8. Juli 2025

Hi Ian,

Thank you for your feedback.

We do our best to request availability information for each property as quickly as possible, and this data is typically updated about once every hour. However, since availability depends on external sources, there can sometimes be discrepancies.

If you come across a listing that is not actually available, please feel free to fill in the form on our website to report it, this helps us investigate and improve our listings. Our customer service is also always quickly reachable to assist you.

We appreciate your understanding and are continuously working to enhance the accuracy and timeliness of the information on Rentaroof.

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

1. Juli 2025

Dear William,

We’re sorry to hear about your experience, this is certainly not the level of service we aim to provide 😓

If your subscription was cancelled, no further payments should have been attempted. It’s possible there was a misunderstanding or that the cancellation process was not fully completed.

We would appreciate the opportunity to look into this and resolve the matter as quickly as possible. We’d like to clarify that the emails regarding court action do not appear to be from us. To look into this further and assist you directly, we’ve sent you a contact request via Trustpilot. We kindly ask you to accept it so we can resolve this together.

We also regret that you chose to leave a public review before reaching out to us, as we are always here to help and would have welcomed the chance to address your concerns directly.

Thank you for bringing this to our attention!

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

1. Juli 2025

Hi John,

Thanks a lot for your lovely review! 🙏

Great to hear that you found the platform easy to use and that our property selection stood out compared to others. That’s exactly what we aim for: a smooth and helpful experience while searching for a new home.

Best of luck with your search, and thanks for using our site 🧡

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

30. Juni 2025

Dear Haley,

Thank you for sharing your feedback, though we’re genuinely sorry to hear about your experience. We also regret that you didn’t contact us directly before leaving this review, since we’re always happy to help and can be easily reached via email 😊

Looking into your case, we see that the subscription was cancelled the same day the payment was processed. With a quick message to our team, we could have resolved this for you right away!

We’d also like to clarify that we don’t threaten users with legal action. The emails sent are standard payment reminders, and we’re sorry if they came across more strongly than intended.

We’ve sent you a separate message to help sort this out and hope to clear up any misunderstanding as soon as possible.

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

19. Juni 2025

Hi Gwen,

Thank you so much for sharing your experience!

We're really happy to hear that Rentaroof was able to make such a positive difference in your living situation. It’s great to know you found a quiet, affordable home and that both the agent and your landlord have been helpful and responsive.

If you ever need anything in the future, we’re always here to help! 😊🏡

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

10. Juni 2025

Hi Denise,

Thank you so much for your wonderful review! 😊

We’re delighted to hear that the process was quick and easy, and that you found a new home within just a month 🏡 That’s exactly what we strive for!

Wishing you all the best in your new place, and don’t hesitate to reach out if you ever need assistance.

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

30. Mai 2025

Hi Daniela,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with Rentaroof. Honesty, availability, and supporting everyone, especially those navigating the housing market as foreigners, are values we truly stand by. Your feedback means a lot to us and motivates our team to keep providing the best possible service! 🏡😊

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

26. Mai 2025

Hi Paul,

Thank you for your lovely review! 😊 We're so happy to hear that you found the process with Rentaroof easy and quick, and that our response time met your expectations!

Fingers crossed for that dream home 🤞 and if there's anything else we can assist you with, we're here to help.

Kind regards,

Zhané
Rentaroof.co.uk

Antwort von rentaroof

21. Mai 2025

Hi Darren,

Thanks a bunch for the lovely review! 🌟

We're so glad you had a great experience — that’s exactly what we aim for!😄

Kind regards,

Zhané
Rentaroof.co.uk

Antwort von rentaroof

19. Mai 2025

Hi Gloria,

Thank you for your feedback!

We understand how frustrating it can be when properties get snapped up quickly — the market is moving fast! We're constantly working to improve the platform, and your comment about rented properties not being removed is very helpful. We'll look into that to ensure listings stay as up-to-date as possible. Don't give up — your perfect place is out there, and we’re here to help you find it!

Kind regards,

Zhané
Rentaroof.co.uk

Antwort von rentaroof

14. Mai 2025

Hi Alex-William,

Thank you so much for your amazing review! We're thrilled to hear that you found our service fast, convenient, and helpful.

It truly means a lot to us that you’ll be recommending Rentaroof – we really appreciate the support! 💯🙌

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

12. Mai 2025

Hi Jonathon,

Thanks so much! 😊 We're happy to hear you found it helpful and easy to use — that's exactly what we strive for!

Kind regards,

Rentaroof.co.uk

Antwort von rentaroof

9. Mai 2025

Hi Michael,

Thank you so much for your kind words!

We're thrilled to hear that you had a great experience with Rentaroof and that our team was able to assist you in a friendly and helpful way. If you ever need anything in the future, we’re always here to help 🏡

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

2. Mai 2025

Hi Dave,

Thank you for your kind review! We're glad to hear that you found our listings easy to follow and appreciated the detailed photos. Our goal is to make the rental process as smooth and transparent as possible.

If you ever need any assistance, we're always here to help!

Kind regards,

Kirti
Rentaroof.co.uk

Antwort von rentaroof

29. Apr. 2025

Hi,

Thank you for your kind words! We're happy to hear that you found the platform easy to use and appreciated the wide selection of properties. Best of luck with your housing search, and feel free to reach out if you need any assistance!

Kind regards,

Zhané
Rentaroof.co.uk

Antwort von rentaroof

Aktualisiert am 1. Mai 2025

Dear Zinaida,

Thank you for your feedback. We are truly sorry to hear about your experience. We take this very seriously and would like to investigate the situation thoroughly to find a solution.

Please know that it is absolutely not our intention to charge two different payment methods for the same amount. We want to understand exactly what happened and make sure it is corrected, therefore we have sent you a request to get in touch. This will help us look into your subscription details and ensure that any issues are resolved as quickly as possible.

Update: We have not received a response to our request, which unfortunately makes it impossible for us to assist you further in this matter. Should you still be able to get in touch, we kindly ask that you send an email to support@rentaroof.co.uk.

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

28. Apr. 2025

Hi Gemzie,

Thank you so much for your wonderful review! 🏡

We're thrilled to hear that you find Rentaroof easy to use and a helpful place to explore different properties. It means a lot to us that you would recommend our site — your support truly motivates our team.

Wishing you the best of luck finding your perfect new home!

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

14. Apr. 2025

Hi Marjolein,

Thank you so much for your kind words! 😊 We're thrilled to hear you found your new home so quickly — 7 days is impressive! Wishing you all the best with your upcoming move and lots of happiness in your new place. 🏡✨

Kind regards,

Zhané
Rentaroof.co.uk

Antwort von rentaroof

27. März 2025

Hi Sophie,

Thank you for your wonderful review! We're delighted to hear that you found our platform easy to navigate and that the communication with agents met your expectations. It's great to know that response times were quick and that you had a positive experience.

We hope you find your perfect home soon, and in the meantime, we're here to assist you however we can. Thanks for recommending us 🧡

Kind regards,

Michelle
Rentaroof.co.uk

Antwort von rentaroof

24. März 2025

Dear Ella,

Thank you for your feedback!

We’re sorry to hear about your experience. Please know that we check the availability of properties every hour to ensure our listings are as up-to-date as possible. However, we are reliant on the accuracy of the information provided on the websites of real estate agents.

Regarding your subscription, cancellations should be processed smoothly, and we’d be happy to look into this for you. We have sent you a request to provide more details so we can investigate this further.

Kind regards,

Michelle
Rentaroof.co.uk