I purchased flights with British Airways but their system made an error with the booking and thus I paid for but lost the seats. I tried for several months to get BA to admit liability and reimburse m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I purchased flights with British Airways but their system made an error with the booking and thus I paid for but lost the seats. I tried for several months to get BA to admit liability and reimburse m... Mehr ansehen
Unternehmen hat geantwortet
When an Evri delivery driver walked on our newly laid driveway leaving his footprints and having crossed through red tape, Resolver helped me gain the cost of the repair. Prior to this I had got nowhe... Mehr ansehen
Unternehmen hat geantwortet
Resolver are wonderful they have helped me resolve problems with Evri where i could not get anywhere as soon as they became involved it was resolved well done Resolver i have recommended to lots of... Mehr ansehen
Unternehmen hat geantwortet
Waste of time. Said the company I was looking for was active on their platform, spent almost an hour pulling together the information to file the complaint only to immediately receive a "this is a no... Mehr ansehen
Unternehmen hat geantwortet
Resolver is a free, independent issue resolution service. We connect consumers with organisations to help find the best outcome every time.
Vereinigtes Königreich
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Finally got a response to my complaints after struggling to find contacts through the company’s website. I also received a full refund. This is the second time this company have assisted me.

Antwort von Resolver
I have used Resolver in the past and they have been very helpful providing information as to how to resolve an issue. However unlike many other people I am fully aware that I received my help without paying Resolver, and that as a free service they are restricted as to how far they can realistically go in order to help resolve issues. I have found it to be a very useful service and would recommend them without question to anyone who needs advice on how to resolve their issue. Ps ignore the date as I cannot remember sorry will have to check.

Antwort von Resolver
Absolutely brilliant service and I recommend Resolver to everyone. We really need a consumer advocate and Resolver is perfect. I have now complained, via the platform, to three different companies. All three only responded to my complaint when I did this and I want to sincerely thank Resolver for such an excellent and professional service.

Antwort von Resolver
Twice I have had issues with Vodafone with no response from them.
Once I submitted a Resolver complaint Vodafone customer services responded with emails and telephone calls.
Resolver works!

Antwort von Resolver
In mid-late 2023, I was confused and unsure of my rights with regards to some extreme delay claims that I against an American airline.
A friend suggested that I consult with Resolver.
I am ever so grateful for the advice I received and the voluntary follow up that ensued. I can’t believe that all the advice was given free.
I have no hesitation in recommending Resolver for any matters at dispute with companies.

Antwort von Resolver
Resolver is a great way to stir up a company that has done you wrong soon as they recieve an email they will email you directly to solve the issue well worth doing it. 5***** from me.

Antwort von Resolver
Resolver helped me greatly and free of charge to claim irresponsible borrowing of one of companies.
Great job.

Antwort von Resolver
I've used this service in the past as it eased my anxiety towards raising complaints with various providers. Their service had all the providers I needed help with and their process in resolving issues, plus the advice they provide is amazing!

Antwort von Resolver
Resolver helped me with an issue that I just wasn’t getting anywhere with. As soon as Resolver became involved the company responded and I had a satisfactory outcome not long after. Would definitely recommend.

Antwort von Resolver
Had an issue with a well known utility supplier after moving home with the initials BG. Getting nowhere with them I turned to Resolver who , in a nutshell basically, contacted them with my case and in a relatively short time provided a resolution.Needless to say,I moved energy supplier with a 5* service.

Antwort von Resolver
Excellent service - took me nearly 18 months to sort mums electric bill with SSE and OVO energy who took over. 12 months of escalations false promises and no calls back after spending hours waiting . Thankfully I decide to use Resolver - I can’t rate high enough. Factual, empathetic, professional and got things sorted for us. The were persistent and achieved a better outcome than I would have gone on my own. Please support this fantastic service.

Antwort von Resolver
I have used resolver a number of times when I have been ignored, received wrong information or the wrong outcome - I have also made recommendations to others who received successful-outcomes through Resolver
Easy to use, great templates to help & regular updates - a great service Thank you

Antwort von Resolver
I just got an email from resolver telling me how many people they helped and asking for a contribution....WELL, I got no help, automated emails no human contact. They neither contact vinted or Evri, who I had the problem with, and guess what their emails are also no reply. Too many dates to put into the box for when this problem happened and its still ongoing.

Antwort von Resolver
A truly helpful platform.
Sadly i have been mistreated by two companies in the past and on those occasions, Resolver has been outstanding in their support. I highly recommend using them for any disputes you might have.

Antwort von Resolver
Had a problem with Butlins tried to sort out by myself no joy. Went through Resolver all sorted keep on helping people please

Antwort von Resolver
Booked to fly Heathrow to New York, back in 2018, but our outbound was delayed 8 hours for tech reasons. Claimed a refund on return to UK but BA rejected our claim. Long story short; Resolver gave us letter templates and after several to & fros BA finally coughed up. Couldn’t have done it without Reselvers help.

Antwort von Resolver
This group has helped me get money back from airlines and several other things too. They really helped me setting out letters and giving advice. Totally recommended

Antwort von Resolver
They have certainly helped me in the past but it seems. Like it depends on who the company is.
I know the one issue I had with Evri I was left with no response but overall not to bad

Antwort von Resolver
When I thought all was lost and not getting any where with my complaint, a friend recommended Resolver whom I'd not heard of before came to the rescue. They helped me to get a resolution which saved me from getting a fine. If you have something you need help with, get in touch with them to help you resolve the matter. You won't regret it and it's free.

Antwort von Resolver
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.