Initial contact and filling in the required claim form online was very easy. The process then began quickly and approved local repairers were appointed. These were excellent and the repairs were com... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Everything is laid out as it should be to make things easy, especially for older people like me, who can struggle using a computer because there weren't computers for children in schools back then; we... Mehr ansehen
Horrible customer services based in South Africa who are extremely passive aggressive, rude, unprofessional and just lack the ability to deal with a U.K. audience. I have recently taken out insurance... Mehr ansehen
Unternehmen hat geantwortet
Since I made my claim, the whole process has been very easy. I really appreciated that it was easy to speak to an actual person rather than just a robot, as I much prefer speaking to someone direc... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Rias has been established for over 25 years and provides Home & Car insurance from Ageas who insure over 4 million customers in the UK. Our Home and Car insurance offer peace of mind with Defaqto 5 star rated cover, UK call centres and a 24/7 claims service.
Kontaktinformationen
Everdene House, Deansleigh Rd,, BH7 7DU, Bournemouth, Vereinigtes Königreich
- motor@rias.co.uk
- rias.co.uk
4,2
Gut
13 393 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Help desk really helpful
speaking to a human on the help desk was excellent-helpful, polite and solved the issue quickly. / contrast is the Virtual assistant, useless, put in a queue (30 minutes) and didn’t know if i was still connected as no further messages
29. September 2026
Very good price for everything what I…
Very good price for everything what I could to choose (every options). Everything was very easy to set and clear to understand. You have online access to your account. Offer looks very good.
20. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Not recommend at all.
Not recommend at all.
No documentation sended but Taking money without your permission.
Completely no response by phone or emails.
Case and complain 2month ago. No action , no refund , agents rude and no helpful.
Becarfull for this Company Rias.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von RIAS
Hello Michal, we are sorry to hear this and we would like to get this looked into further for you and resolve the situation.
Thank you for providing more information. We can see that this matter has now been resolved. If you would like to discuss anything further, please get in contact.
Many thank,
JC, on behalf of the RIAS Team.
Buying insurance is always difficult comparing companies
buying insurance is always difficult, better pricing for loyal customers, no hike at renal
27. September 2026
Extremely efficient staff who are…
Extremely efficient staff who are patient and very kind and helpful
28. September 2026
Bewertung ohne vorherige Einladung
Efficient process
25. September 2026
First time I have used RIAS
First time I have used RIAS, very easy to work through proceedure
26. September 2026
no nonsense
26. September 2026
Don’t approach this company
Don’t approach this company. Post office travel insurance much better believe me.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von RIAS
Good Afternoon, we are sorry to receive this review from you. If there is something we can do to assist you or look into further, please do not hesitate get in touch with us directly.
For Travel Insurance queries, please call 0345 165 5763.
Best regards,
MR, on behalf of the RIAS Team.
BEWARE
Got a car insurance quote from Rias which I was quite happy with approximately a week before my current policy expired, only a few days into my new policy commencing I get a message from Rias stating they have misquoted me and require an additional payment of £86 .I m very disappointed and feel they should of notified me earlier rather than waiting for the policy to start.I feel this is a dirty trick and I won’t be re insuring with them in the future.
23. September 2026
Bewertung ohne vorherige Einladung
as i said there were problems with the…
as i said there were problems with the payment, which were then taken out 3 times and not just once
22. September 2026
Antwort von RIAS
Thank you for your review. We're sorry to hear that you experienced issues with your payment and appreciate the frustration this has caused.
We understand from your comments that the payment was taken three times, rather than once as expected. We appreciate how concerning this would be and the inconvenience it may have caused.
As we cannot access policy-specific information through Trustpilot, we're unable to comment on the circumstances of your payments. However, if this matter has not already been resolved, please contact us via Live Chat on our website so we can investigate the transactions and ensure any errors have been addressed appropriately.
We appreciate you taking the time to share your feedback, as it helps us identify opportunities to improve our processes and the service we provide.
Kind regards, JC, on behalf of the RIAS team.
Understanding could hear everything…
Understanding could hear everything being said clearly
15. September 2026
Disappointing
Poor explanation of terms in the application process resulted in incorrect information being given and extra costs incurred. Easy access to call centre to resolve the problem.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von RIAS
Thank you for your review. We're sorry to hear that the information provided during the application process was unclear and resulted in additional costs being incurred.
We appreciate that insurance terms can sometimes be confusing, and it's important that customers fully understand the information being requested when setting up a policy, as this can affect the premium and cover provided. We're sorry if this was not clear in your experience.
We're pleased to hear that you were able to contact our customer service team easily and that they were able to assist in resolving the issue. Providing accessible support and helping our customers put things right where possible is important to us.
Thank you for taking the time to share your feedback.
Kind regards, JC, on behalf of the RIAS team.
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