Initial contact and filling in the required claim form online was very easy. The process then began quickly and approved local repairers were appointed. These were excellent and the repairs were com... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Everything is laid out as it should be to make things easy, especially for older people like me, who can struggle using a computer because there weren't computers for children in schools back then; we... Mehr ansehen
Horrible customer services based in South Africa who are extremely passive aggressive, rude, unprofessional and just lack the ability to deal with a U.K. audience. I have recently taken out insurance... Mehr ansehen
Unternehmen hat geantwortet
Since I made my claim, the whole process has been very easy. I really appreciated that it was easy to speak to an actual person rather than just a robot, as I much prefer speaking to someone direc... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Rias has been established for over 25 years and provides Home & Car insurance from Ageas who insure over 4 million customers in the UK. Our Home and Car insurance offer peace of mind with Defaqto 5 star rated cover, UK call centres and a 24/7 claims service.
Kontaktinformationen
Everdene House, Deansleigh Rd,, BH7 7DU, Bournemouth, Vereinigtes Königreich
- motor@rias.co.uk
- rias.co.uk
4,2
Gut
13 397 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to use questionnaire
Easy to use questionnaire, full terms and conditions clearly explained
13. September 2026
The price was good and I find the…
The price was good and I find the paperwork easy to follow
14. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Very disappointing experience
Very disappointing experience. Rias valued my car at only £4,500 when its actual value is around £45,000. When I contacted them to correct this obvious error, they cancelled my policy without giving me a proper explanation. I have a clean driving licence, so I’m now worried that their mistake and cancellation could affect my future insurance. This is completely unfair and needs to be corrected immediately.
RIAS shouldn’t have accepted my insurance and taken payment if they were only going to cancel it afterwards.
Policy number: GDCCA09759280
Hassan Qalbe
Thank you for resolving this over the phone. However, it would have been better to confirm by email that RIAS cancelling the policy due to the incorrect vehicle value will not appear as a cancelled or voided policy on other insurers’ systems, and that I should answer “No” if asked whether I have ever had insurance cancelled or voided. Please confirm this in writing for my protection.
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von RIAS
Good morning Hassan,
We are sorry to hear the experience you had did not meet your expectations.
We also thank you for providing the further information we requested. This has allowed us to locate your policy and we can see that since leaving this review, the matter has been resolved over the telephone.
Kind regards,
DM, on behalf of the RIAS Team.
The website was very user friendly and…
The website was very user friendly and easy to understand and navigate without any help. The online account also was easy to access and all the documents were easy to obtain and download copies. The website and online account explained the processes for making any future changes to the policy and the best way was via your online account to avoid or incur additional charges.
13. September 2026
Best Insurance company I have dealt with
13. September 2025
Good firm to get insurance from
It was easy and clear to understand and fill in the forms.
11. September 2026
Antwort von RIAS
Good Afternoon, I’m sorry we could not offer a more competitive renewal premium this year. I understand this is disappointing for you but we do provide the best quotes we are able to, based on the details and circumstances on your policy. Please take the time to check your details are all up to date and correct.
Kind regards,
MR, on behalf of the RIAS Team.
Hi Rias.You wrote to me on Trust Pilot…
Hi Rias.You wrote to me on Trust Pilot on the 28th of August saying that you have gathered all complaints and have sent them to the RAC and have asked them to contact us directly.That was 2 weeks ago and still no response.This goes back to July 17 and not even one apology.
Also,why are we constantly communicating on Trust Pilot when you could either email me or just pick up the FONE
17. Juli 2026
Bewertung ohne vorherige Einladung
Rias are communicative and easy to deal…
Rias are communicative and easy to deal with. Although I've not had to claim the service I have received has been great.
8. September 2026
Efficient
Efficient, friendly and informative on phone and competitive pricing for my renewal.
10. September 2026
Bewertung ohne vorherige Einladung
They are not worth the effort
9. September 2026
Antwort von RIAS
Good afternoon,
We are disappointed to hear that you have been left unhappy with our service.
As your review doesn't provide any information, please reach out to us if needing further assistance - our phone number is 0800 183 9261.
Kind regards,
DM, on behalf of the RIAS Team.
Excellent cutsomer service
Never heard of Rias prior to my purchase of car insurance and had a general query about new policy, spoke to Becky who was extremely helpful and so far so good!
9. September 2026
Antwort von RIAS
Hello Sonia, thank you for taking the time to leave us and Becky this review, we really appreciate it.
Thank you for choosing to insure with RIAS this year.
Kind regards
MR, on behalf of the RIAS Team.
An excellent insurance company.
10. September 2026
Bewertung ohne vorherige Einladung
Simple, Quick and efficient
The more info you give, price gets better. There are little tips and information points which I liked. It's simple to use and you have the option to call for purchasing the insurance; I am assuming this is not charged extra but it's for convinience and for people who are hesitant using their debit card online. They use a safe payment method linking for approval on your banking app. Wasn't as difficult as I thought it might be.
7. September 2026
Easy and great price compared to my…
Easy and great price compared to my renewal price
8. September 2026
Efficient!
9. September 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.