ridewrap.com Bewertungen 25

Worst customer service ever. Pit all details in for my bike and ended up with a universal kit that doesn't fit. They say its my fault but why ask me all the details about my bike and then list products that don't fit. There very misleading and would never recommend them

The premium price tag on their product is for the quality and the customization to your type of frame. However, you still need to possibly cut your wrap stickers.... How does that make any sense? Why ask for the size of your bike and all the specs of the wrap needs cutting? I had to cut the down tube wrap because it was too long. The seat tube wrap was not even useable because the entire piece was too big and if I cut it in half it would look ugly as hell.

I'm very disappointed with this kit. I bought the Covered set for my Trek Fuel Ex 8 Gen 6. Some parts barely fit the frame, but I patiently managed by trimming the films. I should point out that my bike has a protection under the frame, made of porous plastic, to prevent damage to the frame itself from impacts. After placing the upper films, I prepared to place the protections under the frame, but obviously the film didn't stick to the porous plastic. I wrote to their customer service to complain that the largest and most important film in the kit was completely useless and that it would have been smarter to add side films for the frame's lower tube to the kit. They replied that I should have removed the downtube guard and installed the film BEHIND it. What exactly is the purpose of installing it behind the downtube guard? In any case, I'll soon talk about this unpleasant experience in detail on my channel.

An unethical company that is set up with a bot and won't let you change or cancel your order, but ships it automatically. To return it, they would charge a 35% restocking fee. Their prices are higher the competition also.

During install piece 17 ripped while taking it off the sticker sheet. This was in no way my fault and i was a careful as possible. When i got into contact with customer service saying the piece was faulty i was sent a link where i will now have to pay to get the piece replaced at the cost of £29.

Also the customer service is very slow and you should not expect to get a response within the stated maximum of 3 days.