Really happy with the service from RIFT Tax. They made the whole process really straightforward and easy, and were helpful throughout. Everything was explained clearly and dealt with professionally. I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Thomas L got my refund wrapped up really quickly after I submitted all of the required information. Great communication and he was polite and helpful, explaining every step really well. Would definite... Mehr ansehen
Unternehmen hat geantwortet
Great customer service, agents couldn’t be more helpful. Used many times in the past, will do again. Had the pleasure of working with James this time, turn around from form submission to figure... Mehr ansehen
Unternehmen hat geantwortet
Soz not this one u need to tell ur people about all ur clients understand that thay need to make sure about there class 2 stamps need to make sure that thay put a X on ur tax return .but thay are g... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
- We're experts
- At RIFT Refunds we’ve been claiming money back from the taxman and helping people with their tax returns since 1999, making us the UK's leading tax experts. We specialise in claiming tax refunds for travel and other work related expenses for those travelling to temporary workplaces. But there's so much more to us than that!
- We're committed to our customers
- We love our customers and we're dedicated to making things easy for them. We're the only tax specialists to have achieved the Institute of Customer Service "ServiceMark" for exceptional levels of customer service, and we're always looking at how we can make our service better.
- Tax refunds & tax returns made easy
- Get in touch by checking out our website or give us a call to see if we can help you get back what's yours from HMRC.
Kontaktinformationen
The Cobalt Building 1600 Eureka Park, Lower Pemberton, TN25 4BF, Ashford, Kent, Vereinigtes Königreich
- 01233 628648
- info@riftrefunds.co.uk
- riftrefunds.co.uk
4,8
Hervorragend
10 513 Bewertungen
Bittet Kunden um Bewertungen
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Thank you Rift
Thank you Rift for all the help I received from you over all the years I have been a member and to your staff for being so supportive and helpful for every claim I made I have recommended you to many friends I am now retired after 27 years with my recent employment and will miss all my friendly chats your service is greatly appreciated thank you
Kind regards D Carswell
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi David, We are so grateful for your incredibly kind words and your loyalty over the years. It truly means a lot to us to know that our support and assistance with your claims have been so helpful. We will certainly miss our friendly chats with you and appreciate you recommending us to your friends. We wish you all the very best in your retirement! Kind Regards, Sinead
Efficient and Knowledgeable
Efficient, professional, excellent service, good level of refund and competent and friendly staff.
Silviya was super helpful and very knowledgeable, highly recommend her work. Благодаря ви!
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Ben, We are so pleased to hear that you found our service efficient, professional, and excellent, and that our staff was competent and friendly. It's wonderful to know that you had such a positive experience. Kind Regards, Sinead
Big thanks to the team for the friendly…
Big thanks to the team for the friendly and quick service, special thanks to mak who gave was genuine and straight the whole way through. Will be recommending to others and looking forward to the next tax year
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Joel, We're so pleased to hear about your positive experience with our team and the friendly, quick service you received. It's wonderful to know that our advisor was genuine and straightforward throughout the process. We appreciate your recommendation and look forward to assisting you again next tax year! Kind Regards, Sinead
Refund
James was great, very personable and keen to get the job done thoroughly
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Sam, We're delighted to hear about your positive experience and that our team member was personable and thorough in getting the job done. Thank you for your kind feedback! Kind Regards, Sinead
Rift tax refunds
Rift refunds were easy to deal with they can be easily contacted and were very helpful with any issues I came across in the process
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Rob, We're so pleased to hear that you found our refund process easy to deal with and that our team was helpful with any issues you encountered. Kind Regards, Sinead
Great service
28. August 2026
Antwort von RIFT Refunds
Hi, Thank you for your review! I am thrilled to hear that you have been provided with a great service. We look forward to assisting you in the future. Kind Regards, Sinead
Antwort von RIFT Refunds
Hi Eduard, Thank you for leaving a review we're so glad you found it worthwhile! Your patience is really appreciated. We hope that you are enjoying your refund, Edward. Rift
Been waiting on a phone for near 3…
Been waiting on a phone for near 3 months now done 2 previous tax returns with them this year was very difficult problem after problem no happy one bit
10. Oktober 2025
Antwort von RIFT Refunds
Hi William, I am sorry to hear about your concerns. I can see there are complexity to your case this year, which is the reason for your tax return taking longer then normal. Kind Regards, Sinead
Antwort von RIFT Refunds
Hi Ewan, We are so glad to hear that you consistently have such a positive experience with our service. Thank you for your kind words! Kind Regards, Sinead
Antwort von RIFT Refunds
Hi, We're so glad we could assist you throughout the process! We appreciate your kind words. Kind Regards, Sinead
I have used rift over many years and…
I have used rift over many years and found their service to be generally really good and and smooth however this time, I had a experience I would not want to repeat. first of all my location was put in wrong and I was never asked to verify, which a double checked, after my claim I had gone in. I then lost confidence and asked for it to be double, which I called twice and nobody came back to me, it was only after I was paid my main claim that it was doubled checked it was wrong by a small amount, however there was no apology and I just got told it was more work, which I figured would be for Rift, I did get the money back, however I felt like I was not listened too on many occasions and no apology for poor service I received.
25. August 2026
Antwort von RIFT Refunds
Hi Joanne, we are sorry to hear that your experience fell short of the high standards we strive to deliver. We appreciate your loyal custom over the years and would like an opportunity to apologise and make this up to you. I can see that our Customer Care team have spoken with you today and hope that you consider giving us a chance to make things right for your next claim. Kind regards, Edward
Waited 5 months to get sorted…
Waited 5 months to get sorted accountant kept putting it off done most of it myself not worth the money they charge
28. August 2026
Antwort von RIFT Refunds
Hi Allan, Thank you for your review. I am sorry to hear that you were disappointed with the time it took to be allocated a Tax Specialist this year. Unfortunately, due to the time of year that you contacted us, demand for our services was particularly high, as this is our busiest period. As a result, allocation times can be longer than they are during other parts of the tax year. That said, I can see that once a Tax Specialist was assigned to your case, your claim was calculated and progressed within a reasonable timeframe. We appreciate your feedback. If you would like to discuss this further, please do not hesitate to get in touch. Kind Regards, Sinead
The Rift app is easy to use
The Rift app is easy to use, I found it very easy uploading the documents that were required. Sunny, the advisor who attended me was professional and ready to help, followed up accordingly when I had to provide further documents.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Dana, We're so glad to hear you found our app easy to use and the document upload process straightforward. It's wonderful to know our advisor provided professional and helpful support, including timely follow-ups. Thank you for your kind words! Kind Regards, Sinead
Great customer service
Great customer service, agents couldn’t be more helpful. Used many times in the past, will do again.
Had the pleasure of working with James this time, turn around from form submission to figure generation was incredibly quick, quicker than my previous claims.
Everything was explained thoroughly making the end user experience all the more better.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Cameron, We are so happy to hear you had such a positive experience with our customer service and found our agents incredibly helpful. It's fantastic to know that the turnaround time was quick and that everything was explained clearly, making your experience even better. We truly appreciate your continued trust in us! Kind Regards, Sinead
Antwort von RIFT Refunds
Hi, Thank you for your review! We are thrilled to hear that you was provided with an excellent refund. We look forward to assisting you in the future. Kind Regards, Sinead
My tax specialist Dennis was extremely…
My tax specialist Dennis was extremely polite and helpful throughout our calls.
5 stars from me!
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Jayden, We're so pleased to hear that your tax specialist was extremely polite and helpful during your calls. Thank you for sharing your positive feedback and for the five stars! Kind Regards, Sinead
Really good service and James was very…
Really good service and James was very quick at sorting my claim out.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Jason, We're delighted to hear about your positive experience with our service and that your claim was handled quickly. Thank you for your kind feedback! Kind Regards, Sinead
Friendly & Efficient
Friendly staff, very efficient! Happy with my return.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Carly, Thank you for your 5-star review! We are so pleased to hear that our team was friendly and efficient, and that you are happy with your return. Kind Regards, Sinead
It was easy going talking to Silvia…
It was easy going talking to Silvia thank you.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Sorin, We are so pleased to hear that you had such a positive and easy experience. Thank you for taking the time to share your kind feedback! Kind Regards, Sinead
The consultants always answer within 10…
The consultants always answer within 10 rings and are true professionals within their industry. very knowledgeable and helpful and resourceful . They are exceptionally thorough from conception of enquiry to completion. I have used them for last 5 years and theirs prices are excellent value for money and in some cases your refund is in your bank within the week of successful claim. I will continue to use in future.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von RIFT Refunds
Hi Ray, We are incredibly grateful for your continued loyalty over the past five years. It's fantastic to hear that our consultants consistently provide such knowledgeable, helpful, and thorough service, from your initial inquiry to the completion of your claims. We're especially pleased that you find our prices to be excellent value and that our efficient process often results in quick refunds. We look forward to continuing to assist you in the future. Kind Regards, Sinead
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